No 2 Jalan Barat, 46200 Petaling Jaya, Malaysia
#6 of 80 hotels in Petaling Jaya
Guests' ChoiceBased on 1696 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.4
Facilities
8.4
Staff
9.0
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Zalizan
Singaporethere was a small upgrading works to the pool. As such the facilities was not available during our stay.
Stayed in March 2024
Reviewed: May 7, 2024
Venes
MalaysiaKids disappointed for no swimming pool to swim
The check in staff Mr Martin very friendly and nice I like hotel 24 hours Gym room and sauna
Stayed in May 2024
Reviewed: April 27, 2024
Erika
IndonesiaNone i can think of
Pretty much everything!
Stayed in March 2024
Reviewed: April 7, 2024
Valerie
MalaysiaBright and nice after renovation. Convenient and easy access.
Stayed in April 2024
Reviewed: April 1, 2024
Ali
GermanyIt is far from tourist attraction . But this was known to me .
The staff were extremely supportive and welcoming . The room was amazing and the sports facility was excellent .
Stayed in March 2024
Reviewed: March 29, 2024
Olivia
Malaysianothing
friendly staff
Stayed in January 2024
Reviewed: March 10, 2024
Julia
MalaysiaThe room design and carpet is a bit old fashion now.
Super friendly and helpful staff. Hotel was overbooked during my stay so staff offered a solution of giving me twin bedroom yet complimentary with breakfast. But the next day they join the twin and make it to double bed size. Thank you so much for the effort. That night I slept much better.
Stayed in January 2024
Reviewed: February 26, 2024
Yew
SingaporeQuality of breakfast has dropped compared to a year ago.
Location is great with easy access to federal highway and to PJ and Bangsar. Room is big. Check in and check out efficient. Concierge very helpful in delivering daily newspaper to the room.
Stayed in December 2023
Reviewed: February 19, 2024
Kabichandra
IndiaBlack tar like substance from the electric iron stuck my shirt which they could not resolve. Half hearted way of handling the situation spoilt my day. Escalated to Duty Mgr, Luandry Supervisor and to Front desk Manager. Front Desk manager tried her best to make me feel cared. she is an Asset. Others can learn from her
Room and Breakfast were very good
Stayed in February 2024
Reviewed: February 13, 2024
Suganthi
MalaysiaSmall lift
The staffs are the highlight. Everyone is helpful and friendly.
Stayed in February 2024
Reviewed: February 5, 2024
Siti
Malaysiaall is good
Stayed in January 2024
Reviewed: February 4, 2024
Sonia
MalaysiaThe bidet in the room, the water pressure is horrible. The common washroom at the lobby area has better pressure. The blinds also are a bit see through at the corner though you close the blinds fully, so caution when travelling with kids. Although the buffet had a huge spread a couple of things require improvement like the fried rice is too dry, Soto ayam soup’s spices tasted raw it must ‘tumis’ properly & the pastry is horribly dry. I suggest steam baking for the pastries. The hotel is still under renovation since last year and the pool unfortunately is still under renovation during my stay.
The staff are so nice and friendly especially Paya Serai’s Irma Yanti. The gym is excellent. The buffet spread for both dinner and breakfast is quite a bit. The room we stayed looked refurbished. The hotel’s housekeeping staff are so dedicated that I saw them checking for dust at common areas and cleaning as they check for perfection! 😳
Stayed in February 2024
Reviewed: February 2, 2024
Syamin
MalaysiaEverything. The new lobby is beautiful!
Stayed in January 2024
Reviewed: February 1, 2024
Intan
Malaysian/a
the shower gel/shampoo is awesome
Stayed in January 2024
Reviewed: January 27, 2024
Mohamad
SingaporeLocation was kind of far.
Gym and food during breakfast.
Stayed in December 2023
Reviewed: January 19, 2024
Umeshkumar
IndiaAmeging
Very good 👍
Stayed in December 2023
Reviewed: January 15, 2024
Sheng
Hong KongCertain part still under renovation
Easily accessible, staff is friendly and helpful.
Stayed in January 2024
Reviewed: January 5, 2024
Amy
AustraliaThe clock radio was dusty.
I was very touched by the personal messages to ask how my stay was. I am glad that my disappointment in not being able to go swimming was compensated with complimentary buffet breakfast. Thanks for your consideration. I am sure this will be appreciated by other guests. I was amazed at the quick response time for the technician to fix our table lamp. The staff are helpful and courteous.
Stayed in January 2024
Reviewed: January 5, 2024
Tord
NorwayThe noice level from the surroundig traffic.
Vert good Malaysian breakfast. Service minded and friendly personnel.
Stayed in January 2024
Reviewed: January 2, 2024
Noraini
MalaysiaNothing to complain
Food always the best!
Stayed in January 2024
Reviewed: January 2, 2024
Wan
MalaysiaOn going renovation works on their pool on the 1/1/2024. This could have waited 3 or 4 days after the New Year.
Their updated interior.
Stayed in January 2024
Reviewed: January 2, 2024
Gomez
MalaysiaI came there to get a rest and have nothing negative to say
I was only there for the night, did not use any facilities. I only checked in late at night and. left early in the morning.
Stayed in December 2023
Reviewed: January 2, 2024
Phaik
MalaysiaVery good breakfast. Very healpful staff that can help to arrange early check in for my dad who travel to KL for appointment in nearby hospital
Stayed in December 2023
Reviewed: December 24, 2023
Raveendhar
MalaysiaLocation not central or closely to malls etc. even if you are not - shuttle service should be offered to Sunday pyramid and One utama.
Wow ! Newly renovated and impressive. Staff attitude was great.
Stayed in November 2023
Moscow, Russia
Behramkale, Turkey
Prima Porta, Italy
Stellenbosch, South Africa
Elblag, Poland
Longare, Italy
Budapest, Hungary
Faenza, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content