lazaro Cardenas 2400, San Pedro Garza Garcia, 66260 Monterrey, Mexico
#10 of 138 hotels in Monterrey
Guests' ChoiceBased on 440 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.2
Staff
9.1
Value for money
8.8
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End of dialog contentReviewed: 21 May 2024
Leslie
United StatesThe enchiladas suizas and lemonade. That they close their facilities early, they should be 24/7. That someone opened the door while I was sleeping at 10 am.
The rooms. The facilities. The service. The location. The view. I love this hotel.
Stayed in May 2024
Reviewed: 25 April 2024
Nadia
United StatesQuicker taxi arrival services but overall was great.
Breakfast buffet was amazing and treatment was excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Karla
MexicoIt took about an hour for the staff to accommodate us, apparently they were full but still, we attended a wedding and we really needed to get to our room. I´m not entirely sure if I would choose this hotel again.
Location is great
Stayed in February 2024
Reviewed: 20 April 2024
Frank
United StatesLocation
Stayed in March 2024
Reviewed: 9 April 2024
Maria
United StatesWe loved everything!!
The property is perfectly located ! And a beautiful hotel. The pool view is AMAZING
Stayed in April 2024
Reviewed: 7 April 2024
Marylourdes
United StatesLoved the place clean and staff was amazing
Stayed in March 2024
Reviewed: 6 April 2024
Eduardo
Argentinai love this place❣️
Stayed in April 2024
Reviewed: 29 March 2024
Rafael
United StatesNo concerns.
In the heart of San Pedro. Close to restaurants, shops and everything. Great food, great ambiance!
Stayed in February 2024
Reviewed: 17 March 2024
Benito
United StatesNothing liked it all.
Amazing
Stayed in March 2024
Reviewed: 14 March 2024
James
United Statescan’t not
good service
Stayed in March 2024
Reviewed: 20 February 2024
Gabriela
MexicoEverything
Stayed in February 2024
Reviewed: 16 February 2024
Emilio
United StatesThere was nothing I did not like
The aesthetic of the hotel was unbeatable. I was in love with the location and how close you are to the mall and all the beautiful restaurants. The Staff was amazing and very helpful.
Stayed in February 2024
Reviewed: 6 February 2024
Hugo
PeruThe service
Stayed in February 2024
Reviewed: 5 February 2024
Jannie
United StatesThe room was nice and the staff was friendly. Our only complaint is the room service that took way longer than we were told and a broken ventilation shaft by the window that created a lot of noise. Other than that, the location is close to many bars and restaurants and everything was clean.
Stayed in February 2024
Reviewed: 2 February 2024
Ricardo
MexicoNothing
Great hotel, clean, modern and fancy.
Stayed in January 2024
Reviewed: 1 February 2024
Michael
United StatesDifficult to operate room temperature controls WiFi in my room on floor 27 a little erratic
Location, elegance. Comfortable. Spectacular room view.
Stayed in January 2024
Reviewed: 24 January 2024
Yager
United Statesnothing
Location great staff great
Stayed in January 2024
Reviewed: 14 January 2024
Andrew
United KingdomWe only stayed one night! Wish we could have stayed longer
Super luxury from the moment you arrive. Breathtaking views from an immaculate room that had everything we needed
Stayed in January 2024
Reviewed: 4 January 2024
Valentina
United StatesLoved everything
Very luxurious
Stayed in December 2023
Reviewed: 23 December 2023
Juan
United StatesIt was a very nice place and location and the attention was amazing I definitely go back
Stayed in November 2023
Reviewed: 19 December 2023
Jacqueline
United StatesI loved everything!
It was very safe and I was treated like royalty since the moment we entered the parking lot!
Stayed in December 2023
Reviewed: 10 December 2023
Christopher
United StatesGreat room layout, very stylish and modern, excellent views. Better food from room service than most restaurants in Monterrey.
Stayed in November 2023
Reviewed: 5 December 2023
Brian
United StatesLoved it
The amazing front desk
Stayed in December 2023
Reviewed: 4 December 2023
Daniel
MexicoSINCERAMENTE NOS FASCINO!!!
Stayed in December 2023
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