Avenida Paseo de la Victoria 3508, Partido Iglesias, 32528 Ciudad Juárez, Mexico
#3 of 25 hotels in Ciudad Juárez
Guests' ChoiceBased on 525 hotel reviews
9.0Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
7.9
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End of dialog contentReviewed: 30 May 2024
Eloy
United StatesNeeds more housecleaning
Nice breakfast and good location for my needs
Stayed in May 2024
Reviewed: 12 May 2024
Eloy
United StatesNot good cleaning service, we have to ask to fill the liquids
Good.
Stayed in May 2024
Reviewed: 8 May 2024
Joseph
United StatesAll was top notch
Location
Stayed in May 2024
Reviewed: 4 May 2024
Genevy
United StatesProperty is very clean, rooms have microwaves and a fridge which not a lot of hotels around the area do, personals very helpful and friendly.
Stayed in April 2024
Reviewed: 4 May 2024
Emily
United StatesThe area is what you make of it. We didn’t go out at night.
Very clean and wonderful staff.
Stayed in April 2024
Reviewed: 26 April 2024
Teresa
United StatesNothing
Very clean
Stayed in April 2024
Reviewed: 23 April 2024
Margarita
United StatesUnable to eat other foods in their cafeteria we had to buy their food which was not good
The staff was great. Alan was so helpful took us where we needed to go good guide
Stayed in April 2024
Reviewed: 21 April 2024
John
United StatesPool should be clean a little more often.
It was close to the consulate, (about 3 min walk ) Very friendly and helpful staff. Extremely secure hotel. Breakfast was good.
Stayed in April 2024
Reviewed: 19 April 2024
Ana
United StatesThe chilaquiles almost everyday.
Property overall was properly cleaned, my priority was safety, loved that the room key only allowed you to your specific floor and there was a system in place to know if you left the hotel for example in a taxi to be able to get you if needed. Staff was attentive and helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Shan
United StatesWindow is a bit too big and dangerous when opens.
Laundry service is good and affordable. Breakfast is good. 24 hour printing service for folks who need to print visa related documents. Walking distance to the American consulate.
Stayed in April 2024
Reviewed: 13 March 2024
Jenny
United StatesEveryone was nice specially the cleaning ladies an the breakfast people. Good attitude, an Alan the driver was nice.
Stayed in March 2024
Reviewed: 12 March 2024
Cuahuey
United StatesGame’s quite expensive for the kids. Laundry a little pricy as well. Need your ID to get towels for pool… thought that was a bit much.
Felt safe here even in a not so safe city. Staff has been very nice. Breakfast was a nice touch! & love the little shop.
Stayed in March 2024
Reviewed: 22 February 2024
Paula
United StatesCheap Breakfast, awful coffee
Service, location to the consulate, big rooms.
Stayed in January 2024
Reviewed: 15 February 2024
Brittany
United StatesI'm very pleased with Hotel Mesaluna I was not expecting the great hospitality my husband and I both received as soon as we walked into the door. The breakfast was delicious, housekeeping everyday, the free transportation everything was wonderful. I greatly appreciate the help from staff. I will definitely recommend this hotel to anyone and this will definitely be my first choice of stay.
Stayed in February 2024
Reviewed: 27 December 2023
Olga
United StatesInternet connection was weak
They were very helpful, they have a car that takes you to the airport. I felt very safe during my stay.
Stayed in November 2023
Reviewed: 12 December 2023
Gabriel
United Statesfood
Good
Stayed in December 2023
Reviewed: 5 December 2023
Verenice
United StatesDaily cleaning service from one guy, that did not clean our room thoroughly, or sweep well.(said it usually wasn't his floor). After that we requested only the cleaning ladies we had before. Walked into 2 broken table chairs, they were repaired and one of them broke again.
Daily cleaning service,ladies went above and beyond for the suite we booked
Stayed in November 2023
Reviewed: 19 November 2023
Myers
United StatesNothing
Everything
Stayed in November 2023
Reviewed: 10 November 2023
Dania
MexicoVery nice feeling!
Stayed in November 2023
Reviewed: 6 November 2023
Barry
United StatesThe hotel seems to be a bit old and the breakfast is very traditional Mexican. We didn’t like the breakfast. And the hotel room is a little bit pricey
The hotel is very close to the US consulate. The room is bright and have a working desk. The wifi is fast. And they change our towels everyday.
Stayed in November 2023
Reviewed: 25 October 2023
Deyci
United StatesThe location, very friendly staff, good wifi
Stayed in October 2023
Reviewed: 7 October 2023
Yasmin
United StatesI liked everything. The staff is amazing welcoming it clean and well organized .
Stayed in October 2023
Reviewed: 24 September 2023
Angelina
United StatesWe went for immigration purposes and lived that everything was a walking distance, and felt safe all thru my stay.
Stayed in September 2023
Reviewed: 17 September 2023
Eduardo
United StatesComfortable beds, breakfast, transportation and staff.
Stayed in September 2023
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