Victoria 409, 31000 Chihuahua, Mexico
#22 of 60 hotels in Chihuahua
Guests' ChoiceBased on 172 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
8.7
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 23 April 2024
Joy
CanadaModern. Clean and breakfast buffet better than most hotels
Stayed in April 2024
Reviewed: 22 April 2024
Sam
United StatesNothing...perfect..
I so much appreciated the communication with the airport shuttle service/taxi ahead of time. It was so nice to have the ride scheduled. The taxi driver was awesome. I had a little problem with the door lock on the room, but maintenance took care of it immediately. My wife wasn't feeling well the next morning and they gave us plenty of extra time to check out. I'd definitely stay here again.
Stayed in April 2024
Reviewed: 21 March 2024
Gerardo
United StatesWe didn’t know we had to insert the key card into an electronic thing on the wall in order to have power in the rooms so that was interesting for a bit. Also it looks fancy in the lobby but don’t expect them to take your luggage upstairs 😆
It’s a nice spot to stay at . Lots off good food, coffee, venders, bars all within 10 minutes walking in any direction . The room I got was pretty basic. No nice views of the church but it was clean and had an iron that my spouse was very grateful for. Parking is literally right across the street. We didn’t get to try drinks at the bar downstairs but it looks nice .
Stayed in March 2024
Reviewed: 6 February 2024
Yessica
MexicoThe breakfast included with the room
Property was really good
Stayed in February 2024
Reviewed: 6 February 2024
Yessica
MexicoThe breakfast included with the room is too bad, nothing like the breakfast offered at Dega restaurant. It is served in a very tiny place (the bar) the personnel is very kind and helpful but the food is just terrible, the only tasty thing was a muffin with chocolate chips at the top.
Well located and comfortable.
Stayed in February 2024
Reviewed: 7 December 2023
Miguel
United Statesthe location is perfect for walking to town just a few feet from the main square
breakfast was fine ..the area is a bit small for the amount of guests that stay and its uncomfortable with standing room only
Stayed in November 2023
Reviewed: 14 November 2023
Alejandro
United StatesThe restaurant on site was not as good as the hotel
Close to everything
Stayed in November 2023
Reviewed: 30 October 2023
Carolina
United StatesMy room door latch did not function. The latch had been installed incorrectly and it did not work. There is no elevator and that was annoying. Staff made me wait to check in right at the check-in hour about 40 mins. When given a room found it wasn't clean. Had to go back to the front desk and inform them the room was still dirty. The front desk staff started a discussion with cleaning staff delaying me further from getting into my room. I thought it was over-priced for the area. Coffee cups in restaurant too small
Very clean, the hotel looked newer, nice restaurant facilities
Stayed in October 2023
Reviewed: 21 August 2023
Maria
United Statesbreakfast
excellent location
Stayed in August 2023
Reviewed: 16 August 2023
Miguel
United StatesGreat location, convenience
Stayed in August 2023
Reviewed: 28 July 2023
Itzel
United StatesBreakfast is bad
You can walk to the city
Stayed in July 2023
Reviewed: 24 July 2023
Claudia
MexicoA little bit noisy because of the location.
Complimentary breakfast was really good. Comfortable beds, very clean facilities.
Stayed in July 2023
Reviewed: 21 May 2023
Jesus
United StatesEverything is juat great. That is why i continue staaying there. I have been using this hotel for about 15 yrs already
Breakfast was very good as the restaurant has a wide variation of choices. The hotel is located in the center of the best area of old historical Chihuahua.
Stayed in April 2023
Reviewed: 19 May 2023
Irma
United StatesLocation Clean rooms Comfortable beds
Stayed in May 2023
Reviewed: 13 May 2023
Noel
United StatesThe continental breakfast the hotel offers it's depressing. Fruit cut in a bowel, cereal, sweet hard bread and coffee and you get to eat at the bar area. Anything that doesn't get eaten they just save it for the next day. If you happen to do early checking before 10am you do not qualify for continental breakfast until the next day and you still have to pay extra for early checking. Hotel only provides the same liquid soap u use to wash your hands that's attached to the wall its the same soap that is attached to the shower wall so no bar soap or hand lotion. Hotel does not provide shuttle service to airport ever since COVID according to the girl in reception but in the reservation it clearly says they do. So be prepared to pay for a taxi to airport.
It's nice they have a restaurant breakfast buffet unfortunately it's not free for the people staying at hotel. The food is ok. You can find better food outside hotel and is cheaper especially the drink prices at the bar are too high.
Stayed in May 2023
Reviewed: 1 April 2023
María
MexicoGood service and fine attention
Stayed in March 2023
Reviewed: 30 November 2022
Mabel
United Statesthat didn’t have a maricowave and a small refigator
that everything was close
Stayed in November 2022
Reviewed: 10 November 2022
Sherri
United StatesThe small flight of stairs between the elevator and my room. Difficult for me to transport my roller bag since I have minor mobility issues.
The location was fantastic!
Stayed in October 2022
Reviewed: 26 August 2022
Diana
United StatesFront desk could be a more attentive to further questions during your check in or check out
Spacious lobby great parking delicious breakfast buffet big dinning space great dinner menu amazing restaurant service excellent location Loved it .
Stayed in July 2022
Reviewed: 19 July 2022
Joel
United StatesPortion too small
Fast service
Stayed in July 2022
Reviewed: 18 July 2022
Adolfo
United Statesel personal muy atento
todo Esta especial
Stayed in July 2022
Reviewed: 31 May 2022
Monica
United StatesI like the Deja restaurant, but during this stay, breakfast was not great. Some items lacked flavor others were too salty. We also had to double check our receipt everytime we had breakfast to make sure we got the hotel guest discount.
I love the location of this hotel. It is at El Centro, walking distance to many restaurants and stores. Our room was cleaned daily and the housekeeper did an excellent job cleaning our room.
Stayed in March 2022
Reviewed: 30 May 2022
Jorge
MexicoNot enough towels. Checking time is really late.
Place was clean
Stayed in May 2022
Reviewed: 23 May 2022
Georgios
GermanyBreakfast was advertised on booking.com as included, turns out that only the continental breakfast (limited variety of options to eat) was included and we had to pay extra 165 pesos per person for the buffet breakfast.
Excellent location, next to the cathedral and the main streets. Comfortable rooms, friendly staff.
Stayed in May 2022
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