16 de Septiembre #26, Centro, 29240 San Cristóbal de Las Casas, Mexico
#27 of 151 hotels in San Cristóbal de Las Casas
Guests' ChoiceBased on 85 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.6
Facilities
9.0
Staff
9.0
Value for money
9.3
Free WiFi
6.9
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End of dialog contentReviewed: 12 April 2024
Reynal
SwitzerlandThe hotel is extremely well located, walking distance from the Main Street. The staff is super nice and very helpful. I would definitely stay there again!
Stayed in April 2024
Reviewed: 19 February 2024
Celso
United KingdomNot smokers friendly even in the garden
Great location, lovely and comfy room. Amazing garden
Stayed in February 2024
Reviewed: 28 January 2024
Chloe
United StatesThe water took a long time to heat up
The rooms were so comfortable. we loved the beds and the blankets . room was nice and cozy
Stayed in January 2024
Reviewed: 18 November 2023
Julie
BelgiumLocation is perfect. Hotel is beautiful.
Stayed in November 2023
Reviewed: 5 July 2023
Araigumakuri
FranceAs non spanish speaker, we would have appreciated even basic English from staff but they were friendly and useful (plus the magic of Google Translate overcome this inconvenience.... :-))
Felt typical mexican, rooms are in the back, away from the street noise. Location is perfect. Room was pretty, comfortable, clean - rather on the small side but enough to open suitcases.
Stayed in June 2023
Reviewed: 23 June 2023
Luis
United StatesIt is a great place to stay!
Stayed in June 2023
Reviewed: 17 June 2023
Luis
United Statesnothing
great location with beautiful gardens
Stayed in June 2023
Reviewed: 2 May 2023
Hosni
MexicoThe room was a bit dark. Water took awhile to heat up when showering. The water wouldn’t go down the drain leaving a pool of water in the shower.
The property is beautiful.
Stayed in May 2023
Reviewed: 28 February 2023
Douglass
MexicoNo complaints whatever
Rosa, the evening receptionist was especially helpful and considerate. The location was perfect .
Stayed in February 2023
Reviewed: 17 February 2023
Dore
AustraliaLoved it! Nothing to say!
Very peaceful and quiet location that was so close to all main attractions, The hotel interior and garden were very beautiful, the staff cleaned my room daily, and the shower was hot and powerful. The bed is huge and so comfortable. For the price, it is quite such a gem of a find.
Stayed in February 2023
Reviewed: 12 February 2023
Prashanthi
Netherlandsreally loved the hotel and room we had, very beautiful and comfortable. good location and the staff are friendly and helpful too!
Stayed in February 2023
Reviewed: 11 February 2023
Stephanie
Canadano complaints.
the hotel had so much character. the staff were so friendly and accommodating. the blankets were so cozy to get us through the chilly evenings
Stayed in February 2023
Reviewed: 6 February 2023
Jessica
Abkhazia, GeorgiaThe location is key! Rooms were unique and huge beds. The court yard is beautiful and quiet.
Stayed in February 2023
Reviewed: 5 February 2023
Lauren
Australiaroom was too cold, no fridge, no restaurant
garden, cosy rooms, coffee and water in rooms, clean
Stayed in January 2023
Reviewed: 19 January 2023
Samuel
United KingdomBed could’ve been more comfy, mattress was on a stone plinth so very cold.
Great location, beautiful rustic building and gardens
Stayed in January 2023
Reviewed: 17 January 2023
Valerie
MexicoNo hot water
Staff was excellent. Hotel was super clean and well cared for. Easy walking distance to centro. Quiet.
Stayed in January 2023
Reviewed: 10 January 2023
Misael
United Statesarchitecture and decorations
location, staff service, good price, close to downtown 💓
Stayed in December 2022
Reviewed: 2 January 2023
Nusa
United KingdomIt was quite cold in the room and the internet did not work sometimes. We also missed some basic things that could have made the room a bit nicer, such as a bathroom mat (especially because the floors were very cold and got wet) and things like a water fountain, which would be a nice replacement for plastic bottles in the room.
Our room turned out to be a 2 bedroom apartment with two terraces, which was a nice surprise. The location is great - very close the all the main attractions and nice restaurants. Posada was also very clean and the staff was helpful.
Stayed in December 2022
Reviewed: 31 December 2022
Rick
Australiaabsolutely nothing
the hotel is beautiful, incredibly comfortable and the staff went above and beyond to make us more than satisfied!
Stayed in December 2022
Reviewed: 27 November 2022
Carlo
United StatesCentrally located in the middle of downtown. Just 1 block away from where the action starts. Yet quiet at night for a good nights sleep.
Stayed in November 2022
Reviewed: 1 November 2022
Velázquez
United StatesI had a problem with the staff, they charged me more and then they canceled but was a really problem to had my money back
It’s really nice!!!
Stayed in October 2022
Reviewed: 27 October 2022
Ariel
IsraelIn 2 nights, a group of people arrived at the hotel and there was a LOT of noise and we couldn't sleep
Really nice rooms
Stayed in October 2022
Reviewed: 8 September 2022
Veronica
United StatesThe bathroom overflows. But it just maybe that it’s an older building.
Super cute boutique hotel. Super friendly and accommodating staff!
Stayed in September 2022
Reviewed: 5 August 2022
Clare
AustraliaUnfortunately the rooms can be noisy, several nights I was woken up by guests coming and going. The rooms are very dark, you have to keep the curtains closed for privacy. While the staff don’t speak English they could try and interact with the guests a little more and offer support.
The room was very small but comfortable. Overall the location and value of the hotel is worth it.
Stayed in July 2022
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