Guadalupe Victoria, 65 Barrio La Merced, 29240 San Cristóbal de Las Casas, Mexico
#25 of 150 hotels in San Cristóbal de Las Casas
Guests' ChoiceBased on 119 hotel reviews
9.1Cleanliness
9.3
Comfort
9.2
Location
8.9
Facilities
9.2
Staff
9.6
Value for money
9.2
Free WiFi
7.8
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End of dialog contentReviewed: 16 April 2024
Dimipapa89
United KingdomOnly reason we didn't give it a 10 was because there was some unfortunate water issue for our last day but this was dealt with quite quickly. Double bed was also not the biggest for 2 people but it was fine
Great service and value all round, very hospitable people with a delicious breakfast (included in the price) and daily room cleaning. Super clean and quiet as well, while still only a 10 min walk from the centre.
Stayed in April 2024
Reviewed: 14 April 2024
Fernanda
BrazilThey let us in before check-in time (we arrived very early after a night bus), this was extremely kind. Great hotel, awesome shower, good breakfast, nice bed, great wifi connection! Everything is very clean and the hotel is nicely decorated with local art pieces (that you can buy). Great value for the money you pay!
Stayed in April 2024
Reviewed: 29 March 2024
Raih
GermanyParking in the street, but safe and close.
Small, but nice Mexican style. Well decorated. Very friendly staff. Short walk to the city center.
Stayed in March 2024
Reviewed: 6 March 2024
Marko
SloveniaSmall room and bed
Nice place excelent breakfast good location helpfull staf
Stayed in March 2024
Reviewed: 26 December 2023
Mark
United KingdomThe WiFi is terrible.
Nice hotel, the room has everything you need and I slept well, really hot, powerful shower, the free breakfast is great, really generous portions leaving you feeling full to start the day, all of the staff are really nice, you’re a short walk from the main centre.
Stayed in December 2023
Reviewed: 22 December 2023
Mick
United StatesThe entrance door is locked, so you have to ring the bell. However, it wasn't that inconvenient, but if you came in late, you had to wake somebody up to let you in.
The staff here is very nice and extremely accommodating. The hotel is quite quaint. The included breakfast was cooked to order and offered eggs, juice, toast, and yogurt, plenty to get you started. The kitchen staff were also very nice and attentive.
Stayed in December 2023
Reviewed: 11 December 2023
Kevqon
NetherlandsHotel felt like a museum with such nice ambiance. One of the better complimentary breakfast! As if mom and dad made the breakfast every morning. Really felt like home. We were way too early but because the room was available already we were allowed to get a shower in the morning.
Stayed in December 2023
Reviewed: 11 December 2023
Khallil
United StatesNothing
Everything and was a pretty good value
Stayed in November 2023
Reviewed: 4 December 2023
Lynn
United StatesTowels were threadbare. Everything else was good.
The staff was great & it was beautifully decorated. The price was fantastic. They arranged our tours which were excellent.
Stayed in December 2023
Reviewed: 29 November 2023
Viola
ItalyFamily managed hotel, authentic and good price
Stayed in November 2023
Reviewed: 26 November 2023
Gloria
United StatesThe breakfast dining area is very small. Theres only three tables inside and if more than one person is walking, it feels a bit crowded.
The location was perfect and the staff is super friendly, helpful and attentive. The room was cleaned everyday. New sheets and towels. They organized our personal items if they were all over the place. It felt like home.
Stayed in November 2023
Reviewed: 12 November 2023
Chiara
SpainNothing! Everything was ok!
Clean and cozy. We were given a room as soon as we arrived while waiting for check in time.
Stayed in November 2023
Reviewed: 1 November 2023
Palma
SpainEverything! the place, the room, the service, the people! Without exaggeration I can say that it was our best stay booked during our trip in Mexico. The hospitality was impeccable and the breakfast was amazing, served by the sweetest person ever. All in all very satisfied and couldn’t have wished for a more caring accommodation.
Stayed in October 2023
Reviewed: 24 October 2023
Mark
United KingdomAll good, might upgrade the TV, but real value for money..... Exceptional
Staff, Facilities, breakfast..... Simply outstanding value..... One of my best finds ever!
Stayed in October 2023
Reviewed: 5 September 2023
Maria
SpainNothing. Everything was perfect!
It was such a great experience. The rooms are modest but comfy and have everything you need. The power shower was great too. The breakfast is super good. And the best is the staff attention. I was solo travelling and they really made me feel at home. I had a fantastic time in San Cris and I’ll definitely go back.
Stayed in September 2023
Reviewed: 19 August 2023
Matteo
ItalyWifi not working at its best, but you can definitely live with that..
Staff is superkind, helpful and amazing Place is really "with a soul" and authentic Room is comfortable Breakfast is good
Stayed in August 2023
Reviewed: 17 August 2023
Nadezda
MexicoAll was amazing!
Amazing stylish place with cute details, very good beds and super helpful stuff! Lots of plants, even orange tree. Would love to stay more nights there!
Stayed in August 2023
Reviewed: 16 July 2023
Tom
United Kingdomn/a
Super clean, comfortable and great value for money. The breakfast is fantastic served by very friendly staff. staff at reception also very friendly.
Stayed in July 2023
Reviewed: 13 July 2023
Sigal
IsraelShower was basic minus. Staff was nice except for the lady that was less welcoming or attentive
Nice hotel. Homemade breakfast with private attention
Stayed in July 2023
Reviewed: 6 June 2023
Jalmex
MexicoNothing.
Small and cozy hotel! The accommodations were immaculate. Comfortable and clean. It looks like a craft gallery. Good breakfast. attentive and helpful staff.
Stayed in June 2023
Reviewed: 16 May 2023
Lucas
PolandVery good accommodation for spending one or two night in San Cristóbal. Breakfast was simple but very tasty, Close to the center of town.
Stayed in March 2023
Reviewed: 30 April 2023
Sdkoutdoor
United KingdomFor us the bed was a little too firm
Fantastic location and very friendly staff. A good breakfast is included. A clean room and lovely setting
Stayed in April 2023
Reviewed: 12 April 2023
Jorge
United StatesCleanliness
Staff and location
Stayed in April 2023
Reviewed: 12 April 2023
Jorge
United StatesThe towels and sheets where smelly and dirty
Location and staff
Stayed in April 2023
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