Avenida Hidalgo 461 Colonia Centro, Monterrey Centro, 64000 Monterrey, Mexico
#15 of 137 hotels in Monterrey
Guests' ChoiceBased on 37 hotel reviews
9.0Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.9
Staff
9.0
Value for money
8.7
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 10 May 2024
Juan
SwedenThe Doors are not very sound proof so during the day one can the noise from the atrium.
Location and price for quality
Stayed in May 2024
Reviewed: 29 October 2023
Frank
GermanyLong Check-out and some broken equipment on the room. My room had no view out of the window because of a ventilation unit. The hotel is not 5* as advertised on booking.com, but 3*
Very nice personnel, good rooms
Stayed in October 2023
Reviewed: 8 July 2023
Miguel
United StatesLocation and food
Stayed in June 2023
Reviewed: 7 March 2023
Maria
United Statesthe free breakfast
Stayed in March 2023
Reviewed: 18 November 2022
Erick
Mexicobreakfast service terrible
room ok
Stayed in November 2022
Reviewed: 4 September 2022
Jaime
CanadaNone
Hotel is very well located close to main downtown and medical facilities. Hotel is not big but its very clean, well kept and staff is very kind and professional. They seem to be happy there. All inside the rooms is recent including the TV and AC. In general is beautiful Its a jewel within downtown Monterrey.
Stayed in September 2022
Reviewed: 25 August 2022
Angelica
MexicoGuests next room with loud music
Everything is good
Stayed in August 2022
Reviewed: 3 August 2022
Jose
Mexicoit is a little old hotel
it was in a good place
Stayed in July 2022
Reviewed: 25 February 2022
Edgandara
MexicoAnother better hotels offer breakfast included and the same price, not only coffe and bread.
The breakfast that is included is very simple.
Stayed in January 2022
Reviewed: 26 January 2022
Rodrigo
MexicoThe room had breakfast included and they still charge me for the it.
Location and clean
Stayed in January 2022
Reviewed: 23 December 2021
John
United StatesWifi did not reach 3rd floor too well.
Very helpful front desk.
Stayed in December 2021
Reviewed: 13 February 2024
Tim
United StatesI didn't care for the breakfast served...the eggs and pancakes were cold and stale. My husband liked the breakfasts. The room was right next to the kitchen; we heard all of the noise starting early morning and all of the noise from the adjoining room (including the person on the other end of the person's cell phone!).
The reception and breakfast areas were nice. It was a nice surprise to find a safe in the room.
Stayed in February 2024
Reviewed: 22 November 2021
Norakone
FranceBedroom and bathroom
Great staff
Stayed in November 2021
Reviewed: 30 October 2021
Ebram
CanadaLeaking air condition, had to pay extra for dental kit, wifi does not work on phones
Spacious rooms and wifi speed (only from laptop) is probably the strongest I’ve had in the country so far! good warm water in bath. Beautiful hotel interior.
Stayed in October 2021
Reviewed: 29 September 2021
Kalliopi
United StatesReception bad and area and hotel jo at all as look in photos
Reception no know English and is unacceptable to don’t talk English but only Spanish as is her first language,when I be hotel no electric no water and I was waiting 1.30hr in reception after many phone calls to understand me in English and so bad after many hours travel can’t go in room cause no lights or no water as they told cause connect and 23.00 pm I Get taxi to go other hotel!So so bad hotel as write 5 stars but wasn’t at all as look in pics or the area very bad!
Stayed in September 2021
Reviewed: 15 August 2021
Dara
SwitzerlandPillows were really really high couldn’t rest and my neck was in pain next morning. In our room the AC was right in front of the bed so it got cold really quickly (only for the bed) and next morning because of that we had a stuffy nose
The location was perfect and the staff were friendly but the best part is that you can ask for a late check out even if you want to leave the hotel at 8pm they will only require you to pay the equivalent
Stayed in August 2021
Reviewed: 21 June 2021
Diarmuid
MexicoPillows far too big
internet really good
Stayed in May 2021
Reviewed: 28 December 2023
Anonymous
MexicoThe weather inside the room felt humid and a little suffocated.
The loby
Stayed in December 2023
Reviewed: 6 March 2023
Anonymous
MexicoIt's dated, and the location is not in a nice area.
The staff was super helpful and nice
Stayed in January 2023
Reviewed: 12 March 2024
Oscar
MexicoThere are no comments available for this review
Stayed in February 2024
Reviewed: 13 August 2023
Javier
MexicoThere are no comments available for this review
Stayed in August 2023
Reviewed: 10 January 2023
Khemanshu
IndiaThere are no comments available for this review
Stayed in January 2023
Reviewed: 10 December 2022
Teri
MexicoThere are no comments available for this review
Stayed in November 2022
Reviewed: 6 December 2022
Francisco
MexicoThere are no comments available for this review
Stayed in December 2022
Showing 1 – 25
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