Skip to main content
  1. Hotel reviews homepage
  2. Mexico hotel reviews
  3. Jalisco hotel reviews
  4. Puerto Vallarta hotel reviews
  5. Reviews of Playa Los Arcos

Reviews of Playa Los Arcos 4 stars

Olas Altas 380, 48380 Puerto Vallarta, Mexico

#106 of 136 hotels in Puerto Vallarta

Guests' Choice

Review score

Based on 306 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    5.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast wasnt great it was poor quality.

    Pool and rooms and the service from staff

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Leaky sink and toilet flush control

    Location Location Location

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior One King-size Bed
    • Stayed 4 nights
    • Submitted via mobile

    My room was dated, but I had asked to be moved so it was expected.

    I love that it's on the beach and close to everything in Old Town

    Stayed in March 2024

  • Reviewed: 22 April 2024

    7.0
    Overall our stay was enjoyable. The location is wonderful and the hotel is beautiful. My only complaint is the size and
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room size was smaller than in the pictures, the shower and bathroom needs to be updated. Also the noise from the street

    Access to the beach, The restaurant, the pool and the view of the beach

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Love this place, have stayed several times and it is always a pleasure
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The first room they gave us was not “superior” but we got it sorted out to a better room.

    Love the location, the pool, the ocean. Staff are great

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Overall we were satisfied
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights

    Airconditioning was either on or off. Temperature setting didn't work. Toilet didn't function properly Had to hold handle down to get it to flush. Older rather tired property

    Great Location and price. Staff very friendly and helpful

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Excellent location, but rooms could be a little nicer. Great staff.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights

    I think I was downgraded to a smaller room. Even though I didn't need the second bed, I thought the room should cost less. Also, the quality of the workmanship of the room wasn't great. There was a big gap between the door jam and the wall. The neigborhood was a bit noisy, but that's because so much was going on.

    Location was good-right in the middle of everything. Walk out one door and you are in the middle of the city, walk out the other door and you are right at the beach. LOTS of good restaurants in walking distance. The pools were very nice. The breakfast buffet was good and plentiful. Staff was very nice.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Buffet could improve, but otherwise we definitely want to come back.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 9 nights

    NA

    Location and beach were perfect. Room could have been larger and furniture could be updated.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    We really enjoyed staying here, location and beach access.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    bathroom size

    Location and price

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Good enough for 3 days
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s a lyre run down . Not enough chairs around the pool

    The location

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    It was a great relaxing visit
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The way guests could leave towels on chairs all day to reserve and never return

    Proximity to beach, restaurants, and shopping. Clean friendly

    Stayed in March 2024

  • Reviewed: 21 February 2024

    8.0
    Perfect and we would definitely come back!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The size of the bathroom and the mildew smell in the bathroom.

    The location was wonderful- beach front view from our bed. The courtyard was beautiful, the decor in the room was classy and classic with ornate carved wood furniture and original art rather than the cheesy modern dorm room look many hotels adopt. Great value for the price.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Dry pleasant, staff were wonderful, I would stay again,
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 14 nights
    • Submitted via mobile

    The rooms were very clean but in need of a major renovation. The dresser drawers were all broken and the tiles around the sink were chipped and cracked.

    Location, Wi-Fi in the room, partial ocean view with private balcony.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location for the price were great!

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 9 nights
    • Submitted via mobile

    The bathroom was very small and dated and the guest room in general was dated and worn out

    The public areas were lovely and the pool

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    Good hotel in PV
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights

    WIFI and fridge in the room did not work

    Great location, nice pool, friendly staff

    Stayed in February 2024

  • Reviewed: 24 January 2024

    7.0
    Pleasant stay. Amazing location. kind and helpful staff. AC and flush had to be repaired.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    The room was old and looked like it hadn't been renovated since many years.

    The location is the best part of the stay-heart of the party!!

    Stayed in December 2023

  • Reviewed: 9 January 2024

    8.0
    A budget-friendly all inclusive option for families or first-time PV visitors.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The room was ready for a remodel. The bathroom was small enough for the door to catch on the toilet seat when closing the door. We quickly tired of the buffet options and really only utilized them for breakfast, which was admittedly the best meal service.

    Centrally located at the heart of Romantic Zone. Large pool complex allows guests to spread out. We enjoyed a lot of time in the adults-only front pool with full view of the beach and boardwalk. The room had strong air conditioning and a nice balcony with a beach view. Staff was consistently pleasant and attentive. Very good housekeeping with a daily restock of bottled water.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Every time, I am in town, I fill fight to get a room in this hotel - for me is nothing better .
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Well, this is just me, so do not quote me on this : I prefer to go to town for breakfast. Not a fan of the standard buffets

    One of the few hotels in the middle of the old town with direct access to the beach. Love the easy access to old town and great restaurants . One of the most amazing taco places just across the street and you need to stay in a que. But it is worth it .

    Stayed in November 2023

  • Reviewed: 21 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rather hectic.it

    Best location in PV.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Good hotel over all.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Some clients are leaving their towel on long seats facing the swimming pool. Just to keep their seats. I saw some seats with towels empty most of the day, then for example a woman came to seat on her seat for maybe 1 hour. Firstly these people are selfish and also the direction of the Hotel doesn't do anything. I hated this.

    I liked the room, the decoration. It seems to me that it was really Mexican. The view if you have a room with view on the sea. Even the partial view is nice.

    Stayed in November 2023

  • Reviewed: 1 December 2023

    7.0
    Great location, family friendly, excellent restaurant and pools. Room was small and needs updating.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights

    The room was quite small for 4 people and the furnishings were tired. The room was clean, but not "comfortable" for a family of 4. The Wifi did not work at all, in our room or in the common areas.

    Great location with easy beach access and walking to nearby restaurants and shops in the Zona Romantica, lovely swimming pools and hot tub/warm pools. The restaurant was fantastic, although a bit pricey. Staff were all very friendly.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The room was very old little to know lighting in bedroom and bathroom. No ventilation for the bathroom.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    7.0
    It was good.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are very old and dated. We also paid for an upgraded room and we’re not given that on arrival without having to change rooms and fight for what we paid for. It would also be nice if the hotel stopped beach sellers from bothering you when you were on hotel grounds.

    The access to the beach and the restaurants around the hotel were great. The hotel is super central and the staff were helpful.

    Stayed in November 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: