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Reviews of Crown Victoria Hotel 4 stars

Autopista Querétaro - Mexico #2100 Col.Lomas de casa blanca, 76080 Querétaro, Mexico

#42 of 122 hotels in Querétaro

Guests' Choice

Review score

Based on 282 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 21 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    it wasn’t clean at all, there were fungus at the shower

    Stayed in May 2023

  • Reviewed: 29 March 2023

    2.0
    Poor ending to a great vaacation.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Information on travel site was not accurate. No wi-fi or shuttle. Hotel is 30- 90 minutes from airport depending on time of day/traffic. Guests were loud late into the nght, only got about 2 hrs sleep and checked out at 4:00 am.

    Staff was friendly and helpful

    Stayed in March 2023

  • Reviewed: 23 March 2023

    7.0
    expensive
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    the price on the web page was way more cheap than the one I paid for when I arrived to the hotel.

    Stayed in March 2023

  • Reviewed: 25 February 2023

    4.0
    I can be better, lot of improvement needed
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    rooms are divided with drywall, a lot of noice from other rooms and hallway. not clean, dust in certain places. Not flexible with check in.

    location and cost was okay

    Stayed in February 2023

  • Reviewed: 4 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The hotel is located close to a main road and as there is not any sound insulation we couldn't sleep at all as the traffic was very heavy all night long.

    Stayed in December 2022

  • Reviewed: 31 December 2022

    6.0
    The hotel is very good value for money - no doubt. However, our sleep wasn’t pleasant.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are not sound proof. There is a lot of echo in the halls. Other guests and people talking loud at late hours woke us up every single night. The staff also wake us up every early in the morning when speaking with each other or in their radios. There could also be an improvement with the pillows.

    We stayed in a room with a king size bed, located in the second tower. The room looks new and it was very clean and with a enough space. That also counts for the bathroom. Our breakfast was included in the price, which made our stay more comfortable.

    Stayed in December 2022

  • Reviewed: 29 September 2022

    7.0
    good stay, nice location
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    pool or jacuzzy only with appointment

    location parking

    Stayed in September 2022

  • Reviewed: 3 August 2022

    7.0
    Affordable hotel, don’t expect much.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff is not polite, they don’t care for customers and they took more than an hour to send me towels and had to call the front desk two times for them to send them. The elevators and the floors were not clean I mentioned the fact and they didn’t seem to care. it’s obvious that management is deficient, low quality control.

    Property is on convenient location, close to places of interest. Affordable price.

    Stayed in July 2022

  • Reviewed: 31 July 2022

    6.0
    Small rooms
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms.

    Good location.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    7.0
    Good if you are just passing through.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room and bathroom were clean but the hallway and other areas were not as well kept. Also, the linens seemed a bit old.

    Good option right next to the freeway, if you are just passing or need a recharge stop before continuing this is ideal.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    bad staff service

    Stayed in June 2022

  • Reviewed: 9 July 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    they don’t offer everything they said, they said there was a coffee machine and there wasn’t, not enough trowels even when we asked for it

    Stayed in July 2022

  • Reviewed: 25 June 2022

    7.0
    Great breakfast, good value for your money stay at Queretaro.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room was way to small, the HVAC was producing ICE from the condensation and lack of maintenance, the shower was way small and the door was malfunctioning. The jacuzzi could not jet ski water for some reason.

    I liked the breakfast buffett on Sunday a lot, as well as the Jacuzzi.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    7.0
    Overall I enjoyed the stay and found the staff to be helpful and friendly.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The room was in the second building in the back of the property the trucking company behind the hotel can be noisy at times. The room AC was also a bit loud and from time would squeal (I turned it off and back on 10 or 15 minutes later and it was ok).

    The staff was friendly and helpful and printed several documents for me.

    Stayed in June 2022

  • Reviewed: 27 May 2022

    6.0
    Good hotel, staff not so good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The front desk staff

    breakfast

    Stayed in May 2022

  • Reviewed: 17 May 2022

    6.0
    Poor check-in service.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Took one hour to register, initially given an unmade room.

    On-site parking.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    3.0
    It was okay, I guess.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The guy at the lobby was rude to my girlfriend when she asked through the phone if the hotel had an in-hotel store, he sarcastically referred her to a convenience store outside the hotel.

    Fair location.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    1.0
    No stay here
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All, the staff didn't know how to maintain an reservation

    Nothing is good in that place

    Stayed in May 2022

  • Reviewed: 8 May 2022

    4.0
    Very disappointing.
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Carpet was very dirty. Spaces inside the room very limited for a two-bedroom. Some connections didn’t work.

    Nothing outstanding.

    Stayed in May 2022

  • Reviewed: 4 May 2022

    7.0
    Gym out of service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had to reserve the gym, but when we got there only one machine actually turned on. I always prioritize gyms when travel long distance this was a total disappointment. I called for maintenance. They said they would come back but nothing happened. I ended up working out in my yoga mat in the room. Nothing worked! After that I was not excited to visit the jacuzzi so we decided to go out instead. Breakfast was good but lunch was not very good. Better to go outside or order food.

    The beds were very comfortable and almost all staff was very nice. I loved the parking lot, we travel by car and with stuff, it felt like a very safe parking lot.

    Stayed in May 2022

  • Reviewed: 4 April 2022

    3.0
    Do not stay here!!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The attention for the personal where one of the worst That I eve receive in my life

    Stayed in April 2022

  • Reviewed: 14 March 2022

    2.0
    The rating isn’t accurate. It’s a 2-3 start hotel
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was a junior suite, dirty carpet, they don’t even have closets (it was an armoire), bad neighborhood

    Dated, dirty, the start rate is not accurate. Located in a bad area of the city

    Stayed in March 2022

  • Reviewed: 5 March 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Few people at evening meal so restaurant felt cold.

    Good value! Included good breakfast..Dinner in restaurant was also good.

    Stayed in March 2022

  • Reviewed: 30 January 2022

    7.0
    I wouldn’t return.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning was not good. (3 times had to change rooms)

    The hotel was not that bad.

    Stayed in January 2022

  • Reviewed: 31 December 2021

    2.0
    you need to ask the reception for cleaning services. Otherwise, they do it after 4pm. The pillows are horrible. They lef
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    the room was quite old. we had water shortage one day. The hall outside my room was not clean

    location

    Stayed in December 2021

Showing 76 – 100

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