11 Jose Maria Morelos, 23400 San José del Cabo, Mexico
#20 of 47 hotels in San José del Cabo
Guests' ChoiceBased on 74 hostel reviews
8.6Cleanliness
8.4
Comfort
8.6
Location
9.7
Facilities
8.4
Staff
9.4
Value for money
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 March 2024
Emily
United StatesI just started for one night but really enjoyed Desert Heart Hostel! It's located right in the center of San Jose del Cabo, and the staff were lovely. The bed was comfortable, only complaint is the lack of hot water (one shower is cold, the other was tepid). But I'd stay again!
Stayed in February 2024
Reviewed: 7 March 2024
Darrriap
United StatesWi-Fi ,i don't think it ever worked. The city center area might be quite noisy at night, bring earplugs. Out of 2,5 bathrooms, only one has hot water in the shower
Good location and friendly staff
Stayed in March 2024
Reviewed: 20 February 2024
Priscilla
United StatesNothing could be improved, in my opinion
Location was spectacular,,,, you are in the "heart " of San Jose del Cabo, all you need is right in front of you the day host went out of his way to help us with heavy luggage (!) and give us tips to the 2 best food places,, just out of the "tourist zone" hammocks on the terrace were a bonus,,,,the best stocked kitchen !
Stayed in February 2024
Reviewed: 2 February 2024
Jared
United StatesThe ceiling in the dorms was sprayed with some form of covering that would fall off into the beds. It looked toxic and you would breathe it in and it would fall into your mouth while sleeping. It’s some sort of white powder. They need to scrap it all off and paint the ceiling instead.
The location, the vibes, the kitchen.
Stayed in January 2024
Reviewed: 2 February 2024
Stanton
United StatesMake your own breakfast in well-stocked kitchen - free coffee - great location in Arts District of San Jose del Cabo - Easy walk to estuary for great birdwatching
Stayed in January 2024
Reviewed: 31 January 2024
Hay
CanadaLike all good things in life, if you pour love into something it blooms. Davi and the volunteers have mastered this at desert heart. I came alone and was treated to pure magic. The building is located in the heart of the arts district and is clean, safe and warm. Best hostel stay I've ever had - topping many hotel stays. Thank you for an incredible trip!
Stayed in January 2024
Reviewed: 29 December 2023
Ségolène
FranceThe double bed was a bit small. You hear everything from the room.
Very good location. Small hostel, cosy. Very clean. The volunteers were amazing, very welcoming. They organized a bbq for Xmas Eve what was awesome. The kitchen and bathroom were cleaned.
Stayed in December 2023
Reviewed: 22 December 2023
Rochelle
United StatesMaybe baskets for toiletries in the shower?
This was my first time staying in a hostel. I'm 63 and really wasn't looking for dorm life but I wanted to try the hostel experience. Having a private room allowed me to do that. One of the managers is a massage therapist so I had a massage while I was there. It was wonderful and a great value. I liked that there were reasonable rules that everyone respected. Everything was very walkable. There was a common area and seating outside, giving you the option of engaging with other guests or chilling alone. There were many restaurants, shops and galleries nearby. I hadn't been to SJC in many years and it's turned a bit "hipster." Overall, it was a great experience and has me considering hostels for future lodging. What I liked the most the very relaxed vibe. I was only there for two days, but they were two days of calm that I needed. I would not hesitate to recommend Desert Heart Hostel!
Stayed in December 2023
Reviewed: 23 October 2023
Beatriz
United StatesEverything!
Stayed in October 2023
Reviewed: 16 September 2023
Lalo
United StatesNo shades on the lights Too expensive for what they offer in a private room.
Location Friendly staff
Stayed in September 2023
Reviewed: 11 September 2023
At123456
GermanyThe small private room has no Window.
Overall a nice hostel.
Stayed in September 2023
Reviewed: 21 July 2023
Audrey
FranceEverything was amazing General atmosphere, the team, the location, I had the best time I could ever hope in San Jose ! Best hostel I have been to in Mexico Thanks for everything team, really felt like at home !
Stayed in July 2023
Reviewed: 5 July 2023
Kosta
MexicoAmazing place, incredible staff. Highly recomended.
Stayed in July 2023
Reviewed: 12 June 2023
Alexander
Australialocation and staff
Stayed in June 2023
Reviewed: 14 May 2023
Sesin
MexicoActually nothing really l can say l didnt like or would want to change because they are already doing their best.
First of all, THE STAFF! They are amazing! They are very friendly, very helpful and very attentive. They make you feel home. You can join them for cooking,eating, chatting,hanging around,etc. Secondly, THE LOCATION! It is on the best street of the town, which is the heart of the town too. About general things, over all it is clean ( Abel, remember to take a break sometimes of cleaning😉) and spacious and has everything you would need in the kitchen. The owner Davi continuously improves the bostel by renovating and changing furnitures, decorations,etc
Stayed in May 2023
Reviewed: 7 May 2023
Fonsecab
AustraliaExcellent ambience and location.
Stayed in May 2023
Reviewed: 23 April 2023
Jean
FranceNADA : The location is exceptional you can access the main center La plaza, by walking, You are near restaurants, cafe, tourist stores ( I avoided them), the area is so safe, so peaceful, I highly recommend
The staff is amazing, Mig, kat, Romi, and the rest of the staff « ♥️ Sur vous », you made my stay UNFORGETTABLE, can’t wait to come back
Stayed in April 2023
Reviewed: 22 April 2023
Francois
Canadanothing
love the Hostel the place and the staff. really recommandable.
Stayed in April 2023
Reviewed: 16 April 2023
Antonbr
Ukrainethere was some problem with hot water, but it looks like it was a temporary issue and will be fixed soon.
Good hostel with very nice staff. Very pleasant vibe. Staff offered good references and advice, and as a bous, I was able to hang out with them. Chitchen is well equipped and can be used if you wanna save some money on food. Laundaring is available. Hostel has good location. If you need to cut your hair, i recommend a barber that works at the same hostel.
Stayed in April 2023
Reviewed: 14 April 2023
Cesar
Mexicobathrooms are shared so they get a bit messy, not too bad but not super comfortable
amazing location and vibe, the staff was amazing, very attentive and made you feel at home
Stayed in March 2023
Reviewed: 24 March 2023
Chu
United StatesThe location is great, right in the center of art district so walking distance to most of the things to do and places to eat. The staff are very friendly and willing to help you. Felt like a great place for a short or long stay.
Stayed in February 2023
Reviewed: 20 March 2023
Daniel
CanadaThe only reason I didn’t give the hostel a 10/10 really isn’t even their fault - the noise. With the location being so central, you can often hear music from surrounding bars or restaurants in the evening, especially on weekends. Not a big deal, just bring a pair of ear plugs if you’re a light sleeper.
Perfect location in San Jose, close to the center and the art walk, all of the great restaurants, the fair, the gym, pretty much anything you could need. The staff is very friendly and kind. they all made me feel very welcome, and were receptive to any questions or concerns I had.
Stayed in March 2023
Reviewed: 24 February 2023
Cody
Canadaunhygienic guests
staff and location
Stayed in January 2023
Reviewed: 18 February 2023
Jeffrey
CanadaThe staff were exceptionally helpful and accommodating. After a small reservation mixup, the staff went above and beyond to make sure my girlfriend and I had a room to ourselves for valentine's day after not seeing eachother for a month.
Stayed in February 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content