AV Insurgentes Sur 710 Col Del Valle Norte Delegacion Benito Juarez, 03100 Mexico City, Mexico
#116 of 547 hotels in Mexico City
Guests' ChoiceBased on 102 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.8
Staff
9.1
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 25 April 2024
Lina
ColombiaThe room was very tight and didn’t have a desk
Staff was vert friendly, in general the hotel was good, new and beautiful
Stayed in April 2024
Reviewed: 22 April 2024
Fiona
United KingdomCouldn’t figure out all the light switches. Super cool lights but it took I while to figure out which switch would turn off or on a light.
Comfortable, warm and clean. Modern room
Stayed in March 2024
Reviewed: 16 April 2024
Alexander
SingaporeExcellent breakfast and facilities. The staff were helpful and jovial.
Stayed in April 2024
Reviewed: 15 April 2024
Sonata
CyprusLaundry services were bad - i got my t-shirts ripped. Plus got them unironed (even price includes that). When informed reception, they ironed it. So this was nice. Next time I got my clothes ironed, but shorts were still wet. One more con - breakfast options very limited. We stayed for a week so I had same food every morning.
Nice area, comfy bed and pillows. Nice staff, at the reception and breakfast especially
Stayed in April 2024
Reviewed: 11 March 2024
Atay
AustraliaMy room had 2 beds though it may have been what I booked. I would have preferred to have a bed and a desk which would have been much better for working on my laptop but it was workable. The shower tended to spread water into the bathroom area which was a little annoying.
Great value for money, the staff were amazing. Both at the front desk and restaurant!
Stayed in March 2024
Reviewed: 11 January 2024
Lorena
United KingdomNA
Everything And the customer care
Stayed in December 2023
Reviewed: 6 January 2024
Gabriel
IrelandI liked this hotel, staff and services were all to my liking. The price available was very good for the level of services and quality of the hotel.
Stayed in December 2023
Reviewed: 3 January 2024
Ilyavi
United Statesbreakfast
hotel
Stayed in December 2023
Reviewed: 24 November 2023
Carrillo
Mexicothe check in process is really absurd , The staff have only 1 PC !!! .. Only 1??? , you may wait until 20 minutes there if you are lucky .
location, cleanliness , staff
Stayed in November 2023
Reviewed: 3 October 2023
Mariana
CanadaGreat location, has everything you need, staff was super helpful and accommodating with dietary needs.
Stayed in September 2023
Reviewed: 28 August 2023
Tim
United StatesI didn’t like having to wait till 530 to check in and I didn’t like that the street was blocked until 10am
Location and view, also very quiet
Stayed in August 2023
Reviewed: 18 August 2023
Gloria
MexicoNA
Nice staff, convenient location.
Stayed in May 2023
Reviewed: 2 August 2023
Elsa
MexicoRoom was comfy but very small
The views and the design
Stayed in July 2023
Reviewed: 25 July 2023
Ignacio
MexicoEverything was compact as you'd expect but it remained comfortable and good on the eyes. It is the best thing if you are staying and don't care about having lots of space in the room.
Stayed in July 2023
Reviewed: 12 May 2023
Kai
United KingdomThe entry to the hotel could have been more obvious and welcoming to arriving guests
Excellent room with a fantastic view of the city. Very pleased with what we got for the price we paid!
Stayed in May 2023
Reviewed: 4 May 2023
Maria
South AfricaNothing
It was the perfect location and comfortable, for a quick visit to Mexico City. Public transportation close by, we walked around in the evening as there was a large choice of restaurants close by. Check-in and out was super easy.
Stayed in April 2023
Reviewed: 10 April 2023
Arturo
MexicoFood quality, they should improve, tasteless
Location, Facilities, Staff,
Stayed in April 2023
Reviewed: 3 April 2023
Javed
Trinidad and TobagoThe shower doesn't seem to be very functionally designed. The sliding doors somehow allowed water to leak out and left puddles outside of the bathroom. The sprayer should have been placed on the other wall so water does not hit the sliding doors. When i first arrived, the AC was not working and after a couple of tries i had to be moved to another room. The staff was nice about it but it was not convenient to have to be moved.
Very modern rooms, bathroom fixtures, lighting in room, sinks, cupboards were all very nice and felt new. Room was cleaned everyday. Great location in the city with easy walking to shopping, restaurants, convenience stores, etc. The gym was excellent, really sleek looking and great to have the yoga mats and water refill station. Elevators also worked very well. Food that I tried for room service was good too and good value.
Stayed in March 2023
Reviewed: 2 April 2023
Jinuk
MexicoNothing
Location, No loud noise, lovely staff
Stayed in March 2023
Reviewed: 25 March 2023
Angela
United StatesThere was a long delay checking in and once I got to my room, the cleaning staff was still inside cleaning the room. Deliveries were not permitted to come to the rooms which made it very inconvenient to receive takeout orders.
The dining experience, gym, bar, and interior design was impressive.
Stayed in March 2023
Reviewed: 18 March 2023
Tarun
Indiagood
good
Stayed in March 2023
Reviewed: 18 March 2023
Rodrigo
Qatarthey only provide 1 bottle of water on your arrival
Rooms are modern and cozy, location is great
Stayed in March 2023
Reviewed: 17 March 2023
Rebecca
United StatesThe sliding doors to the shower and toilet did not close. The water from shower did not drain well. If not careful you could actually flood the room.
Rooms were clean and up to date. Staff was very willing to help,
Stayed in March 2023
Reviewed: 23 February 2023
Katlyn
United StatesI don't have anything negative to say!
Everything! The staff is super sweet and very caring.
Stayed in February 2023
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