Boulevard Manuel Avila Camacho, 94299 Veracruz, Mexico
#70 of 135 hotels in Veracruz
Guests' ChoiceBased on 99 hotel reviews
8.0Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.6
Staff
8.5
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 10 April 2024
Edgar
MexicoI made a reservation in Concur directly, the price was shown was without taxes. At my arrival I was noticed of a higher night rate due to taxes were included. I would be better if the rate shown at CONCUR appears from the beginning with complete taxes.
Stayed in March 2024
Reviewed: 31 March 2024
Jose
United StatesNeed more clean the ocean window every Day for watch the sea
Excelent
Stayed in March 2024
Reviewed: 17 February 2024
Anna
CanadaThe rooms are small and dark at night. The window is very small and foggy.
Location
Stayed in February 2024
Reviewed: 29 July 2023
Carlos
United StatesNo complaints.
Nice property ocean view, nice restaurant nice service I'm satisfied. I'll recommend it
Stayed in July 2023
Reviewed: 1 May 2023
Raúl
Mexicovalet parking staff very good and friendly ☺️
Stayed in April 2023
Reviewed: 28 April 2023
Captain
IndiaAir unit noise on 5 th floor
The location ,pool
Stayed in April 2023
Reviewed: 3 April 2023
Jessica
MexicoOutside the hotel doesn't look good Noisy staff when doing other rooms they close doors and they are very noisy it's a hotel to rest
Breakfast is good Hyatt's is the best Room size Mini fridge Dark Grey white towels
Stayed in April 2023
Reviewed: 9 February 2023
Chance
United StatesShower water was cold
The location and the staff were excellent.
Stayed in February 2023
Reviewed: 28 January 2023
Ed
United StatesThe a/c unit was loud and kept going on and off. It also had a smell to it - like an old barn.
Clean with American amenities, such as refrigerator and coffee maker in room.
Stayed in January 2023
Reviewed: 4 October 2022
Robert
United StatesOn the beach
Stayed in August 2022
Reviewed: 29 August 2022
Eduardo
Mexicoa bit oldie
the location and the views.
Stayed in July 2022
Reviewed: 18 July 2022
Elzbieta
Mexicoloud AC moldy smell in the room clogged drainage in the bathroom cost of breakfast (I chose the breakfast included. which was like 600-700peso more, but the cost of the buffet is actually less than 300 peso when you buy it on spot)
location pool beach access
Stayed in July 2022
Reviewed: 16 June 2022
Solomonh
EthiopiaThe pillow, I never seen such pellow, small and very uncomfortable.
The location is amazing, the swimming pool is nice and the staffs are very friendly. Over all it is a good hotel to stay in. When we arrived we learned that we booked in booking.com the City view then we add some extra and changed to ocean view, it worth the addition.
Stayed in June 2022
Reviewed: 1 June 2022
Zayra
United Statesbeds
Pool
Stayed in May 2022
Reviewed: 3 May 2022
Jonathan
United Statesnothing
location
Stayed in April 2022
Reviewed: 12 March 2022
Alejandro
MexicoEl hotel en general se ve descuidado.
La vista
Stayed in March 2022
Reviewed: 11 March 2022
Gump
Canadathe day staff was exceptional
Stayed in March 2022
Reviewed: 18 February 2022
Lori
Mexicothe only issue we had was that our credit card didn’t work & so we paid cash. later, the cc was charged four times which ended up with our card being stopped. all was refunded in the end
nice view. comfy bed. good breakfast options. good covid protocols
Stayed in January 2022
Reviewed: 27 December 2021
Candy
United StatesThe hotel looked a bit on the older side while the WiFi was incredibly slow.
The location was great as well as the seating area outside. The view to the ocean was spectacular! And staff were also friendly and amable.
Stayed in December 2021
Reviewed: 14 December 2021
Daniela
Mexicothe toilet has not enough power when you use it , the shower doesn’t gives you enough water to shower fast and plenty , need to have a renovation in some areas of the room ,
the location , the view , the pool , the service
Stayed in December 2021
Reviewed: 9 December 2021
Dennis
United StatesRestaurant service was inattentive
I enjoyed the hotel. The restaurant service was bad. The staff at the restaurant were inattentive.
Stayed in November 2021
Reviewed: 20 November 2021
Dennis
United StatesI didn't appreciate the service at the restaurant for breakfast. It was very slow and I ordered my eggs and waited for them. After twenty minutes I asked where are my eggs? I didn't get a straight answer. Also my food was cold. The next day we went down the street and found a nice restaurant for breakfast and we went there every morning.
I liked the room. The bed was comfortable and I had plenty of towels. The TV sometimes didn't work or I couldn't find the channels, so I called the front desk and within five minutes the engineer was knocking on the door. Now that's service...
Stayed in November 2021
Reviewed: 3 November 2021
Priscila
Mexicothe air conditioning is very loud and the room is very old furniture and not so good maintained. it is no modern
location and room view
Stayed in November 2021
Reviewed: 21 October 2021
Philippe
Franceaire acondicionando ruidoso
habitación amplia y confortable
Stayed in October 2021
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