Vicente Guerrero Norte 13, 76000 Querétaro, Mexico
#28 of 121 hotels in Querétaro
Guests' ChoiceBased on 102 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.6
Facilities
8.9
Staff
9.1
Value for money
8.9
Free WiFi
8.6
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End of dialog contentReviewed: 30 May 2024
Otero
United StatesI don’t have any!!
Right at the center of every thing!
Stayed in May 2024
Reviewed: 9 May 2024
Sara
United StatesEverything was great
Booking.com
Stayed in May 2024
Reviewed: 4 April 2024
Juan
MexicoSound of the plaza music until late at night.
Location in general, staff, rooms.
Stayed in March 2024
Reviewed: 4 April 2024
Eduardo
United StatesNO A/C ,NO ELEVATOR
Stayed in March 2024
Reviewed: 28 March 2024
Mauricio
Costa RicaThe bead was too squeaky, other than that, it was great
Location was great, it was very clean and staff was super helpful and kind
Stayed in March 2024
Reviewed: 14 February 2024
Francoise
United KingdomThe room allocated to us on the ground floor was small and dark .
Central but quiet location with parking within 10 mn walking distance. The receptionist was very helpful and changed our room from the ground floor to the upper floor. The room was spacious, light and with a balcony. Lovely central patio.
Stayed in February 2024
Reviewed: 28 January 2024
Corbet
CanadaLocation, comfort. Suite was spacious.
The property is located in a perfect area for walking, sightseeing & shopping. 2 of the 3 staff we encountered during our few day staff, were super attentive, friendly!! Comfortable bedding & quiet at most times. Note that there is no restaurant at the hotel. Great eateries & snack options are seconds away on foot, so covenient. The staff graciously allowed us an early checkout which was incredible, Thankyou!! Shower was hot, consistent water which isn’t always easy a find.
Stayed in January 2024
Reviewed: 31 December 2023
María
MexicoThat the hotel hasn’t had restaurant
The bedrooms, the architecture is amazing
Stayed in December 2023
Reviewed: 23 December 2023
Isael
MexicoNothing everything was excellent
The hotel architecture, cleanness, location, rooms design, Cousy,
Stayed in November 2023
Reviewed: 15 December 2023
Teemu
FinlandAdjusting the water in the shower was challenging. The water came out of the shower either too hard or too hot/cold. It took time to get it right.
The hotel's customer service was really good. The staff was really helpful and friendly. We were listened to and our requests were answered. The location of the hotel is great. Our room was spacious and had a great view of a park. Bed was comfortable. The room included heating, which is something you will need in Querétaro in December.
Stayed in December 2023
Reviewed: 6 November 2023
Nancy
MexicoIt was not clean at all
Location
Stayed in October 2023
Reviewed: 25 September 2023
Maria
MexicoI like everything, It will be nice have a coffe at the entrance in the morning :) ( nice to have)
Love this place, the design, the architecture is lovely.
Stayed in September 2023
Reviewed: 4 July 2023
Christina
United StatesThe property is charming and in the beautiful Central historic district of Querétaro. It is in walking distance of museums, churches, restaurants etc. The staff is so welcoming, helpful and friendly . The room was clean and comfortable and a nice size room for our family of four for our one night stay in Querétaro. The hotel is serene. The courtyards of the hotel are pretty and have lovely seating areas for relaxing.
Stayed in June 2023
Reviewed: 31 May 2023
Isabella
United StatesThere wasn’t anything not to like, but it would be a plus if breakfast was offered.
Perfect location, friendly staff. Room was beautifully decorated.
Stayed in May 2023
Reviewed: 2 May 2023
Zulema
United StatesComing from a very hot city we are used to a/c, but even without it the room was good enough to sleep comfortably
Great location and excellent staff, attentive and helpful, special thanks to Margaux for helping us find a doctor on a Saturday night
Stayed in May 2023
Reviewed: 3 April 2023
Cathy
United StatesThe bed was a little hard for me, could have had another set of drawers for clothes and the floor was dirty bring house shoes.
The location of the hotel was fantastic, loved being right on the plaza. The room was the prefect size and had plenty of power sockets for charging of devices, great wifi, ac, and the appreciated morning coffee maker. All the staff were fantastic and very helpful with tips on sightseeing, places to eat and the history of the city. Staff reserved a taxi to the airport for me. The room was tidy and organized.
Stayed in April 2023
Reviewed: 21 February 2023
Robin
United StatesRoom number 5 had a “screaming” toilet and an unsavory smell that emanated from the un-trapped shower drain which there was a cover for.
Mariano was a fantastic help finding good restaurants and just being generally positive and welcoming.
Stayed in February 2023
Reviewed: 5 February 2023
Neile
CanadaWalls were a little thin so bring earplugs
Great location on a plaza, pleasant staff, clean room and a nice little outdoor space for our room
Stayed in December 2022
Reviewed: 25 December 2022
Jose
United StatesEverything
Stayed in October 2022
Reviewed: 12 November 2022
Travelderrik
United StatesOur room (the suite) was a really lovely room, but a little cave-y. We prefer more natural light. It was also a bit stuffy on hot days - no way to get cross breeze without having the door open. But it was still a great stay and an excellent value.
Beautiful, small property in the heart of things. We were in the large suite. Nice room, lots of space and well-appointed. Front desk and housekeeping were very kind and attentive. Room was quiet, spaces in courtyard really pretty and peaceful.
Stayed in October 2022
Reviewed: 28 October 2022
Jimmy
United StatesThe room had a wifi booster but the signal was still a bit weak.
Beautiful, quiet hotel in an excellent location! Also very clean and comfortable. We would stay here again.
Stayed in October 2022
Reviewed: 23 September 2022
Marta
United StatesI have no recommendations!-truly a perfect stay.
The location was perfect for me-directly across from Jardin de Guerrero. Felt safe, beautiful view, perfect room-I could not have been happier with my stay here.
Stayed in September 2022
Reviewed: 13 August 2022
Janek
GermanyNo rooftop, shower not perfect
Nice rooms
Stayed in August 2022
Reviewed: 26 July 2022
Elizabeth
United StatesParking was pretty far from the hotel and closes at 11pm. It was nice that it was included in the night's stay, but was blocks away. Our room also did not have A/C while others did.
The location is very close/walking distance to restaurants, coffee shops, and more. The rooms were super cute and very comfy. The staff were friendly and very helpful.
Stayed in June 2022
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