Calle Jurel S/N, 77310 Holbox Island, Mexico
#58 of 115 hotels in Holbox Island
Guests' ChoiceBased on 286 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.0
Staff
8.9
Value for money
8.1
Free WiFi
4.9
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End of dialog contentReviewed: 13 April 2024
Maja
United Kingdomroom was very basic equiped,no wi fi in my room
i liked the location,it was quiet and close to heach
Stayed in March 2024
Reviewed: 5 April 2024
Dorota
Czech RepublicIt would have been super nice if the breakfast would have been served on the rooftop
Nice place, helpful staff, very close to the beach, good breakfast,great rooftop ( which we discovered only the last day)
Stayed in April 2024
Reviewed: 4 April 2024
Toni
BulgariaThere is a tourist tax you need to pay in cash just be aware.
Very clean and nice room! The vew from the upper terrace is amazing. The bed was very spacious
Stayed in March 2024
Reviewed: 2 April 2024
Robin
United StatesThe breakfast was very basic and the same each day. My husband and I have stayed in Holbox before and the breakfast we received was made to order. Here was buffet style. But, it gave us sustenance to enjoy our day on the island. The water pressure was iffy, but always hot.
We enjoyed our stay as a family of six in the 2 bedroom Family Apartment. There were plenty of beds and enough space for all. The air conditioning was a lovely bonus and having a fridge and microwave for our delicious leftovers from the island was nice to have. Housekeeping was awesome, we always came home to clean floors, our beds made, and always special extra attention and care (including our dishes being done!) We also enjoyed the rooftop hammocks and look forward to a return when the bar and pizza oven are open and in full swing.
Stayed in March 2024
Reviewed: 27 March 2024
Gershony
CanadaA better orientation when we arrived-- how best to get to the beach and town, and recommendations for restaurants or other special spots would have been nice. In addition, when we arrived the pool was broken... and continued to be broken for a few days. I would have appreciated some kind of apology/recognition/recompense, as we have three young children.
Great breakfast every morning, and the two bedroom suite was very spacious. Good location and lots of shade. The resident raccoons were adorable and the staff kindly made sure the kids got to see them at night.
Stayed in March 2024
Reviewed: 23 March 2024
Olimpek
United StatesEverything was good
Very friendly staff, good breakfast and great location - 5 minutes walking from the beach far from the party side of the island. Perfect spot for people who want to relax
Stayed in March 2024
Reviewed: 15 March 2024
Fournier
GermanyThe breakfeast is bad... fortunately you can easily find a lot of great options on Holbox and just skip the hotel's breakfeast. The kitchenette is badly equipped (one blunt knife, one scratched pan, one small pot). It's barely enough to cook something simple.
Our room was spacious, extremely clean and beds were comfortable. The staff is very friendly & helpful. The location of the hotel, next to the beach, short distance from the center, yet in a quiet street. Thanks to a discount, the hotel very good value for the money.
Stayed in February 2024
Reviewed: 10 March 2024
Olena
Austriawhen checking in we have some minor troubles - eg our room type was changed from the one we had booked initiatly, and additional "trourist" tax we had to pay on top (it was really small, something like 12 USD for 4 days for 2 people), but the fact that it wasn't communicated upfront didn't make it off to a good start. Above points were not importnat with regards to the whole stay (and didn't influence the final score), but if those details would be corrected it would have been a REALLY awesome place! Consider to hire taxy when coming from Farry, we didn't do it and we were walking ~15min with the luggage accross really really bad roads. The taxy was quite cheap so do yourself a favor and start your holiday better than we did. What was a bit annoying (and it's the only thing) that the breakfast area is really small, and having the fair amount of guests is really not easy to get some food (even though food was really tasty).
Very beauftiful hotel, a few minutes away from the beach (by foot). It is not new but well maintained. There is a lot of stuff to run the hotel, at you feel the "love" that they put. Bed was very comfy. Extremely nice touch with adding Conditionair and Creme to bathroom (on top of soap and shampoo). super cool that all over the hotel there is a station to get drinking water (cold & HOT)
Stayed in February 2024
Reviewed: 4 March 2024
Annabel
NetherlandsThe shower water turned cold quickly
Simple but nice breakfast, friendly staff and good rooms.
Stayed in February 2024
Reviewed: 26 February 2024
John
CanadaNeeds some updating.
Large clean rooms. Lots of sleeping options. 1 double, 1 queen and 2 singles. And there is only two of us. 1 block from the beach. Good value for the money. Beautiful wood tables and stools.
Stayed in February 2024
Reviewed: 21 February 2024
Michal
SlovakiaWifi only at the reception Breakfast could be better (they were ok 5/10)
Stayed in February 2024
Reviewed: 6 February 2024
Chloe
United StatesThe rooms are clean and minimal. Stay if you plan to spend your days out and about ; and not relaxing in the room.
Two blocks from the beach, this property was a great location for our family vacation
Stayed in February 2024
Reviewed: 4 February 2024
Phillip
SwedenWeak shower stream. No wifi in the room, only in the lobby. No TV. The pool was okay 6/10.
Relaxed and tropical feeling. Really cozy and beautiful hotel. Small but good breakfast 8/10. Big comfortable bed. You also get extra beach towels.
Stayed in January 2024
Reviewed: 21 January 2024
Cristiane
BrazilBathroom was a bit too small in comparison to the room size. Sagging mattress.
Very close to the beach, room service was really good, and they added an extra bed for my little one (5yo).
Stayed in January 2024
Reviewed: 16 January 2024
Uchechi
United StatesNo wifi in the rooms, so just be aware.
Beautiful hotel with large rooms and top location close to the beach. Especially the staff and the hotel manager Natalie in particular were super helpful and went the extra mile to make the customers happy. Amazing hosts!!! We had a wonderful experience and highly recommend this hotel with it's lovely hammocks, a stunning roof top terrace and its pool.
Stayed in January 2024
Reviewed: 16 January 2024
Catherine
United KingdomNothing really.
Very friendly and helpful staff! Helped us arrange transport without any fuss Excellent communication Very easy going …simple set up , all worked really well, felt very safe, real mix of families and couples , old and young , very clean , short walk to the beach, lots of space to chill, nice plunge pool . Happy that they could accommodate family of 4 in same room with 4 separate beds! Thanks for a great stay !
Stayed in January 2024
Reviewed: 9 January 2024
Yaseng
United StatesNo wifi except in the front desk area.
Just like the photos & listing.
Stayed in January 2024
Reviewed: 6 January 2024
Johan
SwedenPool, more like a kids pool but also dirty.
Nice and clean rooms No wifi in the rooms gives different dynamic to the family(teenage kids might not agree…)
Stayed in January 2024
Reviewed: 16 December 2023
Bek
AustraliaThe water tank upstairs didn’t work and having to go downstairs anytime I needed wifi was a bit hard especially at night when there is a raccoon living there!
Our room had 2 double beds with lots of surrounding space! Was equip with everything we needed! The staff were nice and helped us when the power was out on the first night and the roads were flooded.
Stayed in December 2023
Reviewed: 14 December 2023
Remco
NetherlandsThree days cold water, normally would not mind that much but with this amount of rain it was not pleasant. The breakfast is just terrible, fruit with some bread.
Beds where very comfy, near the beach
Stayed in December 2023
Reviewed: 13 December 2023
Manuel
United StatesWifi could've been better (there was only in the lobby and second story terrace)
Service staff was kind, impossible not to like them, asked them for food suggestions and they were always on point
Stayed in December 2023
Reviewed: 27 November 2023
Simonka
SlovakiaVery nice hotel, very friendly staff, nice breakfast...super location and the price is good. Nice choice...thank you Villas Margaritas
Stayed in November 2023
Reviewed: 24 November 2023
Lena
SwitzerlandThe breakfast was quite miserable. Nachos, watermelon or toast and jam. Coffee or water. Best to eat outside the hotel for a filling breakfast.
10-15 minute walk from the ferry which we didn’t mind because we had backpacks but would recommend to get a taxi if you have luggage as the roads are uneven and sometimes flooded. Also a 5 minute walk from the beach. Bed and linens were very comfortable. Can borrow a towel for the beach from reception. Staff were friendly but did not have much interaction.
Stayed in November 2023
Reviewed: 24 November 2023
João
PortugalBed wasnt confortable. Big but not confortable. Pool need repairs. The big disapoitment was the breakfast. No quality no quantity or even a orange Juice. Water coffee fruit nachos and bimbo bread. For a continental breakfast thats nothing.
We Stay for 3 nights. Everything was clean and well preserved. The location for the beach was a 2 min walk and for the center of holbox 10 min walk. Staff always on point and helpfull.
Stayed in November 2023
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