TV control remoto didn’t work

No breakfast available

Stayed in February 2024

Everything

Stayed in January 2024

My room didn’t have airón to fix my clothes. And also didn’t have the tool to fix my hair.

I didn’t take breakfast. I didn’t know if you were providing breakfast. But I really would like to stay again. And of course I would recommend people

Stayed in December 2023

Pillows were awful, though. And the lights in hallway don’t turn on when you’re descending stairs (meaning you risk hurting yourself by going down in the dark). Please fix that. Having lights on only when someone walks is classic energy frugality and good for the environment— but the motion detector isn’t working properly. I won’t take a star away but this must be fixed! Also, don’t tell people on booking sites that you have a gym and when the guest gets here it’s been out of service for a long time. That’s just unfair for people thinking they can work out at the hotel

Five stars all the way for location, value and room size. I enjoyed walking around for food in the area (many options). Great office desk and chair, strong internet, super quiet. I went there to find a place to work with focus and it was perfect for that.

Stayed in November 2023

Location and staff

Stayed in May 2023

It's a bit dated and noisy.

Nice location, close to the centre. They also have parking space which is perfect.

Stayed in February 2023

Very old TV, Hotel needs flat screens. TV service went down frequently

Location was very good, staff very nice, the bed was comfortable. very ample covered parking lot.

Stayed in February 2023

Estacionamiento gratis y seguro

Stayed in January 2023

As some other hotels in Morelia we’ve visited before, they look they’ve seen better days. Although relative to others, this hotel is well kept, it think they ask for a refurbishment. The room was rather cold and upon request, the cleaning lady (very friendly lady) left us a second quilt, but may be a heater would have been good.

Close to the city centre. Very friendly staff. 24 h parking two doors down. Nice size rooms, with living room, big bathroom, desk and ironing room, safe box available. Clean.

Stayed in December 2022

The noises from the street

The location.

Stayed in July 2022

great place! very clear and comfortable. perfect localization with quiet rooms.

Stayed in January 2022

good location

Stayed in January 2022

The room was not very clean, especially the carpet. The wifi was fairly slow.

Friendly staff, fairly small parking but we could get room for our car (located 50m away from the hotel). The room was very small but convenient. Great location, a street away from the main street which leaves the noise out but you're still close to every shops, restaurants...

Stayed in December 2021

The gym was closed for remodeling. but I think they just have it permanently closed. it was such a disappointment since I specifically book rooms with a gym if I plan to use it.

Loved the spacious clean rooms. Very friendly staff and the location is centrally located.

Stayed in October 2021

Facilities could be updated even though fully functional however this would probably increase prices.

Excellent location to tourist sites, downtown shops and main city market. Very large rooms

Stayed in November 2021

The first couple of rooms I looked at were a bit dark, but the room I ended up with was great! Ruby was very helpful!

The location is excellent. The staff is great! I especially enjoyed chatting with Ruby and Berenice :) I loved my room. It was super nice and quiet! Berenice does an amazing job keeping everything super clean. I extended my stay while there and to be honest I wouldn’t mind returning in the near future to perhaps stay even longer.

Stayed in June 2021

The first night a got a not very nice room; the window blind's louvers were missing, except for one. The pillows were very bumpy and uncomfortable; the next morning, I talked to the receptionist, and she gave a better room. the hotel is more or less ok but not to have the rate of excellent.

The staff was very friendly and accommodating

Stayed in January 2024

Place needs to be better kept old carpet, elevator not working.

Location

Stayed in December 2023

I like the fact that I could make my way walking any where I need it to go

The location.it's located very close to cathedral so you can walk to the it .

Stayed in December 2023

without transportation we had to figure out the busing system to get around town. there were not many places to have breakfast close by. No coffee offered in the hotel

the hotel was clean ,the beds Mexican comfortable. .the staff friendly.

Stayed in October 2023

Bathroom drain hole is very clogged

location

Stayed in October 2023

The room was hot and the fan did not work properly

The location was good, it was near to the arcs of the aqueduct

Stayed in July 2022

The pillows are small and uncomfortable. There is no air conditioning, but they did provide a fan

Great location in Centro. Clean room and good size.

Stayed in May 2022

There are no comments available for this review

Stayed in January 2024