344 Avenida Acueducto Chapultepec Norte, 58260 Morelia, Mexico
#5 of 89 hotels in Morelia
Guests' ChoiceBased on 101 hotel reviews
9.4Cleanliness
9.6
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.4
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 31 May 2024
Angelica
United StatesBeds are too hard
Enjoyed our room very modern upto date extremely clean and staff was great.
Stayed in May 2024
Reviewed: 7 February 2024
Christopher
United StatesNot enough hooks in the bathroom. Lots of light switches - though the lighting was really nice, it was difficult to remember what was what
Where to start. The room and grounds were stunningly beautiful. Room was large and the bath was as big as the room itself. Mood lighting. Extremely comfortable bed. So much attention to detail. If you might need it, it was there. Robes, slippers, sunscreen and aloe by the pool…. Attentive staff. Went to get a spa treatment. It was heaven. Pictures do not do justice to this place.
Stayed in February 2024
Reviewed: 16 December 2023
Hassan
United StatesMore light in the room
Great!!! Spectacular Service
Stayed in November 2023
Reviewed: 11 November 2023
Stephen
United StatesThere was some construction going on our last day, which was a little noisy, but improvements are always a good thing in the long run! Overall, nothing to complain about here.
The hotel was very clean and had all of the amenities you could ask for, with onsite restaurant and bar. Staff was attentive and helpful, and the layout of the property was unique and amazing.
Stayed in September 2023
Reviewed: 11 October 2023
Sandra
MexicoNo enough time to enjoy amenities. We couldn't visit the restaurant. No breakfast included 😢
Confortable luxury ✨️
Stayed in September 2023
Reviewed: 1 August 2023
Eglen
United StatesEverything! It’s amazing! The best
Stayed in August 2023
Reviewed: 21 July 2023
Veronica
United StatesThe one thing that was disappointing was the front desk receptionist big attitude problem not nice at all Perla.
Location was perfect cleanness was good! Valet guys were so helpful Big shout out to Mario! Spa was amazing thank you Veronica and Andrea!
Stayed in July 2023
Reviewed: 22 May 2023
Alfonso
United StatesOne of your security person wasn't so polite he confused me 3 times as a non customer very unpolite ( I think his name was alvaro) incident happened on evening of day of arrival also very noisy guests on top floor of our room
Stayed in May 2023
Reviewed: 27 April 2023
Giovanny
United StatesNothing
Loved the openess of the room and the view from our room. Also, the details of our welcome letter and dessert plate.
Stayed in April 2023
Reviewed: 8 April 2023
Yolanda
United StatesWe booked two rooms the second one we waited until after 4pm. We wanted to get ready and we couldn’t because we were all copped up in one room six of us.
Great service, super clean, great food, healthy conscious!
Stayed in April 2023
Reviewed: 16 October 2022
Cristina
United Statesnothing
everything
Stayed in September 2022
Reviewed: 5 October 2022
Jesus
United StatesMore time
Stayed in October 2022
Reviewed: 28 September 2022
Joel
United StatesThe price of cocktails were excessive. The bed was a hard for my liking.
The Hotel and rooms were amazing. The personal attention from staff.
Stayed in September 2022
Reviewed: 29 August 2022
Erandy
United StatesI didn’t like that their was no free breakfast. I didn’t like that their was no shuttle to get to the hotel.
I liked the pool. I liked that everything was really clean. I liked the complimentary things.
Stayed in August 2022
Reviewed: 24 August 2022
Martha
United Statesvery clean
Decor
Stayed in August 2022
Reviewed: 18 July 2022
Alejandra
United StatesI found the room very dusty. The mattresses are a little too hard for my liking. And to top it off I found a weird insect on the countertop.
The garden, terrance and pool are very nice. The rooms and the the hallways are also nice. Everything looks beautiful.
Stayed in July 2022
Reviewed: 10 July 2022
Dora
United Stateslocation
Stayed in July 2022
Reviewed: 3 July 2022
Adriana
United Statesit’s so stunning and clean. all the staff is so nice and welcoming.
Stayed in July 2022
Reviewed: 30 June 2022
Elizabeth
United Stateshe only discomfort was when walking around the hotel a staff member ran to ask us if we were staying there. Also, the room temperature was too warm and when we changed the temperature it would turn off during the night.
Everything was beautiful and clean. Most of the staff was very attentive and respectful. The Mansion Solis was gorgeous.
Stayed in June 2022
Reviewed: 19 June 2022
David
United Statesfood service long wait for food
Luxury, private, comfortable
Stayed in June 2022
Reviewed: 19 June 2022
David
United Statesgood service a bit slow
Luxury setting, clean
Stayed in June 2022
Reviewed: 7 June 2022
Alfonso
United Statesit was super clean
Stayed in June 2022
Reviewed: 31 March 2022
Roy
United Statesmaybe a little less pricy.
great food was excellent.
Stayed in February 2022
Reviewed: 27 February 2022
Martha
United StatesN/a
Everything
Stayed in February 2022
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