Carretera a Mexico km. 200.2, 78070 San Luis Potosí, Mexico
#35 of 67 hotels in San Luis Potosí
Guests' ChoiceBased on 83 hotel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.7
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Felipe
United States.
Very nice clean and friendly service.
Stayed in May 2024
Reviewed: 25 February 2024
Cornelio
United StatesEverything
It was amazing
Stayed in February 2024
Reviewed: 22 July 2023
Yvette
United KingdomThere was building work going on when we arrived around the swimming pool and it was loud, dusty and dirty around the pool.
The rooms were really big, perfectly located on the motorway, easy check-in, free parking, great restaurant with fantastic service and food, swimming pool was refreshing!
Stayed in July 2023
Reviewed: 17 June 2023
Pascal
United KingdomI wasn't advised the pool would be closed for some time when I checked-in as there is construction work under way. Disappointing as this was the reason for my choice of staying there with the current heat. Also no partial refund was offered because of this...
Good comfortable room with air conditioning
Stayed in June 2023
Reviewed: 5 March 2023
Laura
MexicoThe shower didn’t have hot water
Stayed in March 2023
Reviewed: 5 December 2022
César
MexicoEstaban arreglando la calle
Desayuno
Stayed in November 2022
Reviewed: 10 July 2022
Janet
United StatesRestroom near the pool area. Had to go all the way back to our room to use and wasn't exactly close.
Friendly staff. Clean and very spacious. Great location.
Stayed in June 2022
Reviewed: 20 April 2022
Yancidara
HungaryThe parking lot has no place with shade, the rooms are noisy, soap is tiny and only one per room. Also the towels look old and not clean.
confortable
Stayed in April 2022
Reviewed: 18 April 2022
Patricio
MexicoNo Breakfast but huge room, huge bathroom, excelent matress. WiFi is free, small pool, private free parking, coffee maker, small fridge and microwave in room.
Stayed in April 2022
Reviewed: 15 April 2022
Melissa
United StatesBeds were comfortable, restaurant food was delicious, staff very friendly and accommodating. Only issue was toilet in room - trouble flushing.
Stayed in April 2022
Reviewed: 23 February 2022
Daniel
Taiwan3km from the historical center.
had a pool which was nice to relax by. close to the bus station. early check in was allowed.
Stayed in February 2022
Reviewed: 9 February 2022
Victor
United StatesN/A
Secured parking.
Stayed in February 2022
Reviewed: 1 February 2022
Victor
United StatesTV a little low to view from bed.
Parking right in front of room. Security gate to enter.
Stayed in January 2022
Reviewed: 26 November 2021
Celso
MexicoWi Fi
Excelente
Stayed in October 2021
Reviewed: 9 November 2021
Antonio
MexicoHabitaciones amplias y comodas
Stayed in October 2021
Reviewed: 25 September 2021
Carlos
Germanythe toilet was kind of small and the water while taking a shower would always come outside to the rest of the floor…not a big deal, however it should be mentioned.
everything!!
Stayed in September 2021
Reviewed: 17 August 2021
Jose
United StatesThe noise from aoutside is heard a lot and the pool wasn't clean
The staff had very friendly Good ubication
Stayed in August 2021
Reviewed: 14 July 2023
Tania
United StatesThe property was okay , but the rooms were a bit old and the restaurant was the worst part over priced awful service waited two hours because they didn’t have personal.
Stayed in July 2023
Reviewed: 22 February 2023
Flores
Mexicothe door lock did not work, the breakfast nothing healthy
the breakfast was so simple,
Stayed in January 2023
Reviewed: 2 February 2023
Maria
ColombiaQue no entregaron factura por haber pagado con Booking
La cama
Stayed in January 2023
Reviewed: 4 October 2022
Alberto
United StatesToo much noise at night! Guests admitted until very late into the night and disturbing the peace and quiet as they walk loudly to their rooms.
Fairly accessible
Stayed in October 2022
Reviewed: 2 August 2022
Rick
MexicoPictures shown when i book are different of what is in room, reality rooms are very small. No towels for body and no towels for hand available in room, you need to ask for it in receptionist. Then they provide very old towels. And there are not enough toilet paper in 4 person room, they only deliver one roll every three days. Laundry service is not as the contract mentions, when service is requested they receive it between 9:00 and 10:00 am, and they deliver laundry at 11:00 pm instead of 8:00 pm.
Location is near of almost everything.
Stayed in July 2022
Reviewed: 4 July 2022
Diego
Mexicorats
private
Stayed in July 2022
Reviewed: 26 December 2021
Parks
United StatesBecause we booked online, we didn't get breakfast included. The desk person said if we had booked with them, we would have gotten breakfast. We brought service animals and they weren't too happy about that. Upon check out, the room had to be inspected. Management was satisfied we didn't do any damage. Watching TV was a problem. Mostly had pay to watch programming.
The room was adequate, nice bedding, good shower with adequate hot water. The staff was willing to help. The room was pleasant but showed signs of a lot of use. There was a work out room, but we didn't try it out.
Stayed in December 2021
São Bernardo do Campo, Brazil
Kansas City, USA
Niagara Falls, Canada
Shanghai, China
Madeira Park, Canada
Saint-Maurice-Navacelles, France
Pongola, South Africa
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content