Calle Corregidora 519, Centro, Monterrey Centro, 64000 Monterrey, Mexico
#60 of 138 hotels in Monterrey
Guests' ChoiceBased on 483 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.4
Staff
8.6
Value for money
8.4
Free WiFi
7.2
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End of dialog contentReviewed: 21 January 2023
Victor
MexicoThe elevator.
The location is excellent 👌🏾 Friendly staff.
Stayed in December 2022
Reviewed: 17 January 2023
Ruben
United StatesI stayed 3 nights, no mini fridge to place snacks or drinks, we could hear everything happening in the hallway, and the main elevators were down one day, so we had to use the service elevators.
They are located within walking distance of several Museums and Historical sites. The staff was friendly and knowledgeable about the area.
Stayed in January 2023
Reviewed: 12 January 2023
Gustavo
MexicoParking Staff
Location
Stayed in January 2023
Reviewed: 25 December 2022
Gamaliel
United StatesAll was great….
Polite, and helpful staff
Stayed in December 2022
Reviewed: 5 December 2022
Lilibeth
Mexicoamenities were scarce or incomplete
best location
Stayed in December 2022
Reviewed: 20 November 2022
Serhiy
GermanyCleanliness and maintenance of rooms, it was not possible to heat up the room. No direct access to car in the garage, only via wallett service.
Location
Stayed in November 2022
Reviewed: 13 November 2022
Marisa
United StatesBath towels were not changed daily and only 1 toilet paper since my stay My stay was for 3 days.
Stayed in November 2022
Reviewed: 2 November 2022
Alejandro
MexicoI reported the ac leaking and there was a puddle of water in the room, but it wasn't addressed while we were there. We checked out after that I'm sure they took care of it. The puddle wasn't near anywhere where it would damage anything.
Well we've stayed before and it was very enjoyable the first time. We had to book again coming to town at the airport before heading back home. Mostly the view I would say is enjoyable. Rooms are large and comfortable. The shopping strip where it's located is also a reason to enjoy it even more.
Stayed in November 2022
Reviewed: 1 November 2022
Mariza
United Statesonly for the first day they offered one bottle of water for 2people. The following days they didn’t. And we couldn’t get alcohol drinks in our room.
clean. excellent bed.
Stayed in October 2022
Reviewed: 12 October 2022
Edmundo
United StatesThe hallways had a weird smell I think it was due to the fact the ac was either low or turned odd. My shower head was all clogged up and water was going in every direction bit me.
Location is fantastic and the buffet breakfast is really good. Although they need to organize the way the display the plates to serve yourself, they were ay the very end next to the omelet section.
Stayed in October 2022
Reviewed: 4 October 2022
Julio
United StatesThe only issue was we had a bit of a hard time opening our room door, might be that the handle needs to be replaced but no big deal
Very good location and friendly staff
Stayed in October 2022
Reviewed: 1 October 2022
Teresa
MexicoCourtesy Bottle of water. I had to call Front desk to ask for one and since it was late they delayed to bring a bottle of water
At My arrival No water bottles. No courtesy Bottle of water ....
Stayed in September 2022
Reviewed: 9 September 2022
Jorge
United StatesBu 33ffet is over price
The location is good The place was clean And buffet was ok
Stayed in August 2022
Reviewed: 28 August 2022
Victor
United StatesRoom was clean and comfy.
Área, it was close to everything
Stayed in August 2022
Reviewed: 27 August 2022
Traveluso
United Statesno hot water. barely luke warm. wifi was horrible in parts of the rooms. my TVs were all misconfigured
honestly, i was disappointed. the room was huge and the beds were comfy.
Stayed in August 2022
Reviewed: 9 August 2022
Carlos
Mexicolocation and access to many cultural locations
very centric location, excelent restaurant and with a starbucks inside the lobby hotel
Stayed in August 2022
Reviewed: 7 August 2022
Karina
Mexicoeverything is perfect
very nice
Stayed in July 2022
Reviewed: 29 July 2022
Jesus
United Stateseverything
everything
Stayed in July 2022
Reviewed: 18 July 2022
Norman
United Statespoor wifi connection no breakfast old facility
location space
Stayed in July 2022
Reviewed: 17 July 2022
Jackie
United Statesour room wasn’t as clean as it has been before we were missing some chairs and basic things that have been before. I’ve stayed in this hotel many times before
location
Stayed in July 2022
Reviewed: 12 July 2022
Karina
Mexicoexcellent
Stayed in July 2022
Reviewed: 16 June 2022
Cynthia
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 June 2022
Angelica
Mexicolittle carpet dirty
bed and pillows
Stayed in June 2022
Reviewed: 7 June 2022
Javier
United StatesIf swimming pool were open.
Didn't have breakfast at the hotel.
Stayed in June 2022
Reviewed: 21 May 2022
María
MexicoThat there was no mini fridge and the shower the water was either too hot or too cold we couldn't control it
Loved everything very friendly staff great the bartender is an a+ we will definitely be back soon
Stayed in May 2022
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