Avenida Camelinas, 5000, 58295 Morelia, Mexico
#10 of 90 hotels in Morelia
Guests' ChoiceBased on 55 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.1
Value for money
8.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 May 2024
Padilla
United StatesIt was the Holiday In Express so there is no restaurant in hotel. But the regular Holiday Inn is a few blocks away.
Clean rm and very spacious. Staff was attentive, and they have an excellent independent taxi service that arrived on time to drive us to the airport. Close to the mall.
Stayed in May 2024
Reviewed: 3 May 2024
Lourdes
United StatesThe room nice and clean and the whole hotel , good location
We have a good breakfast, chilaquiles, pancakes, juices coffee etc very good selection
Stayed in April 2024
Reviewed: 12 March 2024
Rebeca
MexicoClean. Comfortable bed. Recently remodeled. Staff very helpful and nice.
Stayed in March 2024
Reviewed: 9 March 2024
Mayumi
MexicoDistancia
Comodidad
Stayed in December 2023
Reviewed: 29 January 2024
Jorge
United StatesBreakfast ok
Stayed in January 2024
Reviewed: 22 January 2024
Armando
Mexicona
todo en general
Stayed in December 2023
Reviewed: 27 December 2023
Iris
MexicoTHE POOL IS VERY COLD, IMPOSSIBLE TO ENJOY IT
THE STAFF IS INCREDIBLY FRIENDLY, THE HOTEL CLEAN AND COMFORTABLE
Stayed in November 2023
Reviewed: 11 December 2023
Rosendo
MexicoThe water pressure was low and the shower. Besides that, the shower had limescale
The attention of the front desk and the comfort of the beds
Stayed in December 2023
Reviewed: 5 December 2023
Rolando
United StatesGood
Stayed in November 2023
Reviewed: 8 October 2023
Robert
United StatesThe room was spacious, clean, and beautifully decorated, with all the amenities one could wish for. The bed was incredibly comfortable, guaranteeing a restful night’s sleep.
Stayed in October 2023
Reviewed: 24 September 2023
Jorge
United StatesAmazing customer service, everybody was friendly and always trying to help, the selecting and quality of the food in the included breakfast buffet was outstanding
Stayed in September 2023
Reviewed: 21 September 2023
Nora
United StatesBreakfast
It’s in good location to visit the center of the city.
Stayed in September 2023
Reviewed: 30 August 2023
Aracely
United StatesUnable to open windows for fresh air. Some of the breakfast food quality lacked freshness
Everyone was very attentive, welcoming and very friendly. Complementary water in the room, coffee, hand soap! Body wash and shampoo of name brand. Free parking with plenty of spaces. very accessible to airport and shopping. The pool area very clean. The ladies at breakfast very welcoming and attentive, cleared away unwanted food and plates, always asked what else they could provide us with.
Stayed in August 2023
Reviewed: 17 July 2023
Gdj
MexicoIt's a little bit like a maze to find your room
Confortable bed
Stayed in July 2023
Reviewed: 19 May 2023
Marinelarena
MexicoThe breakfast menu... was limitated
Like it
Stayed in May 2023
Reviewed: 3 May 2023
Mark
MexicoThe swimming pool was not heated and was incredibly cold!
Location great. Breakfast great. Staff great.
Stayed in April 2023
Reviewed: 18 April 2023
Catalina
MexicoAll the employees were so kind and helpful All the Time i needed,,i will stay there every time i travel to Morelia..
Stayed in April 2023
Reviewed: 23 November 2022
Patricia
Mexicothe location
Stayed in November 2022
Reviewed: 8 November 2022
Joe
United Statesnone
staff and service was great….
Stayed in November 2022
Reviewed: 5 September 2022
Tanya
United StatesGreat location for our needs, quiet, restful, and comfortable. Just what we needed.
Stayed in September 2022
Reviewed: 28 January 2022
Titla
MexicoLa atencion del personal
Stayed in January 2022
Reviewed: 30 November 2021
Santiago
MexicoThe room was very clean. The bed is amazing, you can really rest there. The location is good, Is very easy to get to the hotel.
Stayed in November 2021
Reviewed: 5 November 2021
Andres
United KingdomThe only thing I didn't like is that the receptionist wanted to do the payment and papers of each room separately even when they had been booked in one single booking. It delayed check in significantly and we were already tired from the trip.
Nice breakfast, huge rooms with iron and iron board. Decent sized swimming pool
Stayed in November 2021
Reviewed: 16 August 2021
Rene
United StatesBreakfast was great! Good food and fresh fruit!
Stayed in July 2021
Showing 1 – 25
Quedlinburg, Germany
Brookshire, USA
Kamala Beach, Thailand
Corvara in Badia, Italy
Lignano Sabbiadoro, Italy
Pickering, UK
Gustavia, St. Barth's
Ufa, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content