The room desperately needs a fan

Location was great Charming gardens Nice friendly helpful staff Loved Cronos :)

Stayed in June 2024

Spacious room, excellent beachfront position, breakfast on beach next door

Stayed in May 2024

I loved the property itself but didn't love my specific room. The shower was bad and had a makeshift shower curtain. But we didn't mind or ask staff to switch us, not a deal breaker to us for the price we paid as we didn't spend time in the room. The rooftop pool was also so dirty, I would've liked to use it if it were clean. But we didn't mind that too much since you're right on the beach, we spent the whole time in the water there anyway :)

The property itself was beautiful and the landscaping throughout was very lush and jungle-y vibe. The structure is unique and makes you feel like you're in a treehouse. For a small hotel, there were a surprising amount of nice common area places to lounge, and beach chairs/hammocks. The upper rooftop area is such a cool viewpoint to watch the sunset (although use caution). It was a bit removed from town which we actually loved because the beach was WAY nicer and barely crowded at all, compared to the beach area close to town. The staff was really nice and chill. Free water jugs around the hotel to fill your bottle was appreciated! I'd recommend renting bikes, as it would take long to walk into town. Overall, if you're a chill person who just wants to relax and soak up the gorgeous Holbox island, you'll love it here and it's a good deal with good staff and atmosphere. If you're nitpicky about your room or will be inconvenienced by walking or biking, you should probably look elsewhere.

Stayed in April 2024

The beds were uncomfortable - hard mattress- no actual wash cloths - more like hand towels than wash cloths -

Large room - quiet - dark curtains when you wanted to nap -

Stayed in March 2024

No too many choices on on breakfasts o lunc

Close to the beach

Stayed in March 2024

The pool outside was dirty during our stay. Kids sometimes prefer pool over the sea and it’s hard to convince them that it’s not very clean. The door lock did not work properly. I couldn’t close the door from inside, only from outside.

Very nice location near the beach, room was good, stuff is very friendly.

Stayed in March 2024

Hot water limited, had to wait to get it hot again after 2 showers

Nice location, good connection with neighbour restaurant. Great attention from staff

Stayed in January 2024

Beach was long and sandy. Seaweed in our area was awful. Water was fantastic and able to walk out a good distance. Great if couples have children. Rooms were clean and spacious. The restaurant next door had good breakfasts but portions were small on certain items.

Stayed in March 2024

The seaweed (sargaso) wasn't cleaned in front of the beach chairs. The only place on this side of the island that had sargaso directly in front of you, blocking the whole view of the beautiful sea. It is 20 min walk from the city or a 150mxn taxi drive. + they ripp you off on every ride...

Nice rooms and free coffe and water. Nice beach chairs and bar.

Stayed in February 2024

The bed was very hard and pillows worn out. We were on the third floor which wasn't convenient for our dog. We asked to move to a ground floor room and were refused even though the hotel wasn't busy. Too bad.

Location good as quiet being away from the Centro. A good walk into town but we like to walk.

Stayed in February 2024

Room a little bit dark

Rooftop bar, sunbeds outside, nice food, you must take the guacamole and ceviche fish and staff so kind and care about their clients!!

Stayed in February 2024

Rooms are clean and adequate, but a little tired.

Beautiful spaces. Wonderful staff, exceptionally helpful

Stayed in February 2024

The hotel is in a great location and it has a lot of potential. The people working there are all super nice, friendly and willing to help. The hotel is a bit dated and it really needs some love and a deep renovation. The rooms are very humid and need to be updated

Stayed in January 2024

They need to renovate the rooms, they are really old and quite dirty, not enough towels in the bathrooms It is not my first time here and I have tried all kind of rooms and I realize that If you don’t stay in the room with ocean view the quality of the rooms decrease significantly

The location is amazing

Stayed in December 2023

The staff was very kind and helpful. Location is great! it is in front of the beach! And a 20 minute walk to town.

Stayed in December 2023

There was a strong smell coming on the beach that turned us off. It smelled like raw sewage. The restaurant right in front of the hotel uses a generator to operate and that noise was disturbing. Finally, we wished the hotel offered a simple continental breakfast, as it is a 20-25 minute walk into town (with kids). There is no way to cook for yourself in the room. However it is a gorgeous walk on the beach, so really can't complain.

The staff was very helpful and friendly. We liked having the pool outside our room and the bar upstairs was fun. The hotel really feels like a hidden oasis. We drank instant coffee each morning and read books in the garden. It felt super safe and the kids really enjoyed being able to come and go freely. Would come back!

Stayed in December 2023

The hotel beach is not really nice.

Really nice staff, spacious rooms.

Stayed in December 2023

It's too far off from the action, you do have to walk or ride a bike to get into town, but its also a positive, Punta Mosquito is very nearby and you can walk along the coast to ther amenities. Also, sargazo - seaweed was a real issue during my stay but it was all over Holbox. I came at the wrong time during rainy season, but the hotel andthe room were very relaxing.

Excellent stay and room! Right in front of the ocean. Great hosts, they were very respectful. The hotel was the highlight of being in Holbox, I came at the wrong time during rainy season, but this place was really enjoyable.

Stayed in November 2023

Nothing!

Really spacious rooms Lovely rooftop view Helpful staff

Stayed in November 2023

Good size rooms and direct access to the beach

Well located with direct access on the beach and far from the noise of the city center

Stayed in August 2023

no restaurant on site and near by ones are very expensive, beach chairs were covered in sea weed, understand thats hard to control but other hotels were making an effort to move it, one of the waitresses served two drinks and asked for a $5 tip at the bar who didnt readily come to serve me when I sat down in the hotel beds area, couldnt seem to find the second pool it states to have and the other is on the roof top, a while from the main area and taxis on this island are very greedy $150 pesos to move the golf cart, hotel needs to offer bikes

very cute hotel, nice grounds,right on the beach, big rooms, cold drinking water readily available , lady at check in is nice and helpful

Stayed in May 2023

On arrival, we found the room to be very dark and odorous. It is a dated and dark interior that is uncomfortable to spend time in. Despite the fact that we spent all day out, the room was not cleaned after we put the sign to clean it. On the following day, someone cleaned the room, so the smell was gone, however, the brown stains on the bed sheets remained. Fortunately, we were able to use another bed, which looked a bit better. As soon as we needed to use the bathroom, we discovered the door was locked and we could not get in. Since it was the middle of the night, no one was available to talk to, so we used the hotel toilet next to the reception (outside of our room) and were unable to take a shower until the first employees arrived in the morning, who opened the bathroom so that we could prepare for our flight.

I loved the facilities..zen garden with hammocks and the beach set up for sunbathing, staff on the beach particularly was amazing and fun.

Stayed in March 2023

no microwave, no fridge, no supermaket

the location, the rooftop pool, the beach

Stayed in March 2023

facilities could be updated

beachfront, bar upstairs, water refill tanks

Stayed in February 2023