Paseo Jurica No. 700, Franccionamiento Jurica, 76100 Querétaro, Mexico
#49 of 121 hotels in Querétaro
Guests' ChoiceBased on 119 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 2 May 2024
Martha
CanadaOnly Sunday's lunch was all cold at the lunch buffet.
Stayed in April 2024
Reviewed: 28 April 2024
Markus
AustriaPool, can be better cleaned from the Leaves and buds from the trees
Stayed in April 2024
Reviewed: 24 April 2024
Canales
Mexicoit's a bit old, there a bit of bad smells here and there, and some stains in the carpets
the fact that is a real hacienda
Stayed in April 2024
Reviewed: 23 February 2024
Julià
SpainNOISY AC
SPACE
Stayed in February 2024
Reviewed: 18 February 2024
Gilberto
PanamaThe bar is expensive
Great location and amenities
Stayed in January 2024
Reviewed: 20 January 2024
Antonio
SwitzerlandA recurrent issue we have had in Hacienda Jurica is that the washbasins and sometimes the showers in many rooms are clogged. Residual water gets stuck and dirty, and despite temporary fixes we request, they get clogged again. An annoying situation that affects the quality and joy of our stay. This isssue must be addressed permanently with proper maintenance of sewage. At some point the washbins in our room were so dirty that we had to brush our teeth in a public toilette within the hotel!
Location, estate, breakfast, facilities, staff friendliness
Stayed in January 2024
Reviewed: 20 December 2023
Karen
Mexicoit needs some form of entertainment and the speed bump is very tall and narrow so the car floor can hit it
it is comfortable and big,while still allowing a peaceful restful atmosphere
Stayed in December 2023
Reviewed: 4 September 2023
Víctor
MexicoN/A
Staff, Facilities, Service
Stayed in September 2023
Reviewed: 15 May 2023
Ontiveros
MexicoPool
Stayed in May 2023
Reviewed: 24 April 2023
Argely
United StatesMeal is good and wide variety
Stayed in April 2023
Reviewed: 11 April 2023
Alfredo
PanamaThe kindness from the front desk staff
Stayed in April 2023
Reviewed: 5 April 2023
Eduardo
MexicoPool not warm enough. Room service pizza
Food, gardens.
Stayed in April 2023
Reviewed: 15 February 2023
M
MexicoThere was a smell in the bathroom from the plumb system
Beautiful hacienda, nicely decorated, good food, kind staff, everything great
Stayed in January 2023
Reviewed: 13 February 2023
Sara
MexicoThe gym have old and broken machines
Breakfast, room very comfortable Excellent attention for the personal
Stayed in February 2023
Reviewed: 9 June 2022
Dagmar
GermanyService in general and specially at the Pool and room Service was very slow and late. Restaurant is not recomendable.
Perfect stay, just the Service was not as good as expected.
Stayed in June 2022
Reviewed: 24 May 2022
Regina
Mexicothe service
the bedroom
Stayed in May 2022
Reviewed: 18 April 2022
Beatriz
Mexicothe room had an old carpet that needs upgrading and even though it is comfortable it’s not as charming as the common areas of the hacienda. The Pool was very crowded we had a hard time finding lounge seats. The restaurant it’s always full with a minimum waiting time of 30 min. the funny thing is that once we were finally allowed to seat we realized many tables were empty so it felt more as if the restaurant staff didn’t care about having people wait extra! that was NOT OK
the Hacienda is beautiful, large grounds with nice vegetation and full of singing birds.
Stayed in April 2022
Reviewed: 14 April 2022
Francisco
Mexicosome things may improve such as the “extreme sports” park that is practically abandoned. Also, the bathrooms need an update an to be cleaner. The food is good but seemed pricy to me this time, and with a relatively short menu.
I am a regular visitor. it is a well -priced stay with good amenities in a nice area. Yet, some things may improve such as the “extreme sports” park that is practically abandoned. Also, the bathrooms need an update an to be cleaner. The food is good but seemed pricy to me this time, and with a relatively short menu.
Stayed in April 2022
Reviewed: 22 March 2022
Eduardo
MexicoThe service was sometimes slow, the air conditioning was badly placed in the room we had, the price at the buffet was a little high for the variety.
Liked the space in the rooms, the rooms had great ventilation and very comfortable. The amenities and the bar were cool and comfortable.
Stayed in March 2022
Reviewed: 6 March 2022
Ana
CanadaOnce again, we enjoyed our stay in this historic hotel. The facilities are first class, we ate dinner and had breakfast at the restaurant, which continues with its good reputation. We enjoyed a refreshing swim in the warm pool and the young family members worked out in the gym. An evening stroll on the beautiful grounds, closed our relaxing evening!
Stayed in February 2022
Reviewed: 28 February 2022
Laviosa
Mexicoshower of our room could be improved
very clean, good services and great staff
Stayed in February 2022
Reviewed: 18 February 2022
Phyllis
United StatesEverything was very good.
Love the attentive staff! The food was top-notch! The room was very nice and especially love the view. The expresso machine was a plus as well. I stayed at the Business Center and got to enjoy the art gallery.
Stayed in February 2022
Reviewed: 3 January 2022
Esparza
MexicoThe drainage of bathroom shower and also from the washbasin didn’t work well. The water ran very slowly.
The place is beautiful
Stayed in December 2021
Reviewed: 2 January 2022
Dulce
Switzerlanddecoration, that is very clean , cozy and comfortable
what I liked the most was the location and the place itself , it’s comfortable and the decoration it’s very accurate
Stayed in December 2021
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