56 Eje Central Lázaro Cárdenas, 06800 Mexico City, Mexico
#405 of 540 hotels in Mexico City
Guests' ChoiceBased on 138 hotel reviews
7.8Cleanliness
7.9
Comfort
7.4
Location
8.7
Facilities
7.4
Staff
8.6
Value for money
8.3
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Jowell
PhilippinesThere’s no fan or a/c. It’s bearable at night since the temperature drops but still a bit warm.
The location is not too far from the Historical Center which can easily be reached by foot. It feels safe because they keep the door locked at the entrance throughout the day.
Stayed in May 2024
Reviewed: 16 May 2024
Antonio
FranceNo electrical outlets near the bed, no air con nor fan, the nights were really hot
Good price quality ratio, nice staff, well located and clean
Stayed in May 2024
Reviewed: 12 May 2024
Renske
NetherlandsNothing really. It's very cheap so you get what you pay for, which was fine with us. Okay for one night to just sleep, but wouldn't stay there long term unless you're on a tight budget. Kind off prison-like haha, but again, totally okay for the price.
Low prices. Friendly personnel.
Stayed in May 2024
Reviewed: 6 April 2024
Irina
NetherlandsWe stayed here for 6 nights and our room did not get cleaned, even when they told us one day that they would.. So you will have to go down to the reception to ask for new towels/ toilet paper. One time they did not have any clean towels left, but offered us to get it from another location. Also it was a bit noisy at night. But for the price it is a fine hotel
Nice room for a very low price. Also the location was very central (just 15 minutes walking to Torre Latinoamerica). The staff was super friendly.
Stayed in April 2024
Reviewed: 14 March 2024
Jessica
ColombiaOne problem was that our room was on the 3rd floor and had no lift. We travelled with a lot of bags, and it was uncomfortable. Besides, the room had a bad smell coming from the bathroom
The location is great, and the staff is attentive!!!
Stayed in February 2024
Reviewed: 21 January 2024
Fernando
MexicoThe electrical plugs didn't work. Lack of maintenance in the bathroom.
Stayed in January 2024
Reviewed: 20 January 2024
Javier
GermanySingle room
Stayed in January 2024
Reviewed: 14 January 2024
Rebeca
MexicoWindows face the interior corridor of the hotel, so i didn't open them as i wanted my privacy, but i would have liked to open the windows and have some fresh air. A desk or small table would be great.
I liked the location as it is right on the Eje Central and there are many transport options, places to eat, it is near the city centre. Deliciously warm water to take showers at any time.
Stayed in January 2024
Reviewed: 11 January 2024
Elrgdawy
United StatesNo view, bed was not super comfortable
Cheap stay clean room
Stayed in January 2024
Reviewed: 24 December 2023
Aghmat
South AfricaNo bed light to read etc.
The location was good . Quiet area . Close to shops , restaurants. Clean . I got what I paid for . I could leave my bag as I was too early for check in.
Stayed in December 2023
Reviewed: 21 December 2023
Lucie
United KingdomNot enough plug sockets but we bought an extension cable from the market, so no drama
Very friendly staff, clean, great location (close to centre, metro, delicious street food), warm and powerful shower, huge pillows
Stayed in December 2023
Reviewed: 29 September 2023
Sam
United KingdomThe room was quite hot and there was no fan provided. The room would have been improved with a lamp or some other form of lighting aside from the very bright main light.
Pretty central location, room was clean and we felt safe there as 2 young women travelling together. Good for a cheap nights stay.
Stayed in September 2023
Reviewed: 6 August 2023
Margarita
United StatesIt is located at the centre of city
Stayed in August 2023
Reviewed: 25 June 2023
John
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 March 2023
Carolyn
United KingdomGood value budget accommodation close to two metro stations and a short walk to the centro histórico. The receptionists and cleaning staff were very pleasant and efficient. My room was cleaned daily. Would stay again.
Stayed in March 2023
Reviewed: 20 February 2023
Michael
United KingdomDay of departure a different receptionist had no idea about booked taxi, no idea of other receptionist. In short, a total mess. Loud debates/rows in the middle of some nights. Take your earplugs along.
Good location, especially with Tram 1 running N/S. Very helpful receptionist, arranged my airport taxi with didi
Stayed in February 2023
Reviewed: 31 December 2022
Sarah
Canadano compaints
decent vale for money
Stayed in December 2022
Reviewed: 3 November 2022
Jacek
PolandThe rooms are REALLY basic and walls are really thin. But you've got what you pay for.
Stuff is really helpful, also after check out they kept our luggage so we could enjoy lasy day in CDMX :)
Stayed in October 2022
Reviewed: 19 October 2022
Andre
MexicoNoice.
Location, staff ,clean and wifi.
Stayed in October 2022
Reviewed: 30 September 2022
Carlos
MexicoNot very comfortable bed
Location and price
Stayed in September 2022
Reviewed: 5 September 2022
Cesar
United Statescentrally located
Stayed in August 2022
Reviewed: 12 August 2022
Benjamin
United StatesThe place was SO LOUD, like absolutely cacophonous at times. It was partly the design of the building I think, but there was almost constant noise from the street, people shouting, playing music etc.
It was safe, clean and centrally located making it easy and comfortable to find and get around from. The room was simple but adequate.
Stayed in August 2022
Reviewed: 22 May 2022
Camilo
United Statesall of the staff members were friendly except one.
location
Stayed in April 2022
Reviewed: 9 May 2022
Eruption
MexicoRoom was a little small.
The staff were friendly and helpful. Reasonably close to the metro. Quiet at night.
Stayed in April 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content