PUERTOS 72 ZONA HOTELERA CANCUN, 77500 Cancún, Mexico
#179 of 510 Holiday rentals in Cancún
Guests' ChoiceBased on 12 apartment reviews
8.5Cleanliness
7.7
Comfort
8.2
Location
9.5
Facilities
7.7
Staff
9.1
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 12
Reviewed: 23 August 2023
Alex
NetherlandsThe condo is not very clean or well attended. It definitely could use a paint job, fixing/removing loose wires, bathroom/kitchen renovation. Not many restaurants close (the ones at the nearby hotel are only for hotel guests)
Location is A+ Almost private beach (with beds, wicker parasols) just outside, swimming pool is nice and clean. Beach cleaned from weeds daily. Really, really pleasant. Aircos in bedrooms (main room can be cooled by keeping front- and balcony doors open). Water dispenser and well working fridge, microwave, seaside balcony.
Stayed in August 2023
Reviewed: 7 December 2022
Heather
CanadaThe bathroom towels were very small. The pots and pans were old and could be better.
The location was great. Beautiful view from the balcony!
Stayed in December 2022
Reviewed: 15 June 2022
Carol
United StatesAC only in bedrooms and freezer door wouldn’t shut properly so it iced up.
Excellent view of the beach and location to restaurants and convenience store.
Stayed in June 2022
Reviewed: 31 December 2021
Yongliang
CanadaThe decoration is a little bit out date in apartment. But everything you need is there.
Location
Stayed in December 2021
Reviewed: 20 July 2021
Florence
United StatesWhen we booked our condo it said that we would have access to a washer but we didn’t get no new clean sheets for the beds. Nor did we get breakfast.
We liked everything.
Stayed in July 2021
Reviewed: 1 May 2023
Gaelle
CanadaThe condo was very dirty. We had to clean the kitchen area and spent the whole vacation being grossed out by everything. The location is nice if you have a lot of plans for activities and it’s not far from the airport (40USD taxi ride), but there is only one large boulevard so there is no neighborhood life, no way to wander and have a coffe anywhere.
the condo is right next to the beach. The staff are all very nice and helpful. The layout of the condo is great and the pillows are comfortable.
Stayed in April 2023
Reviewed: 27 November 2021
Mikuláš
Czech RepublicReally not clean.
Great location, quiet, not expensive.
Stayed in November 2021
Reviewed: 13 July 2021
Manuel
United StatesInstallations old an nonfunctional
Location!!! the condo has a great location in Cancun
Stayed in July 2021
Reviewed: 17 March 2022
Anonymous
Canadanot their fault but the Jolly Roger dinner boats are noisy
great beach front location with private un crowded beach. awesome little shop on premises with fantastic prices
Stayed in March 2022
Reviewed: 13 April 2022
Charlene
United StatesThere are no comments available for this review
Stayed in April 2022
Reviewed: 21 June 2022
Anonymous
ColombiaThere are no comments available for this review
Stayed in June 2022
Showing 1 – 12
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content