Most of the TV channels are in Spanish so if you do not speak Espanol, it’s not a good choice to stay in. Even though the shower and Jacuzzi tub was very romantic there was no hot water to enjoy it.

This was one of the most prettiest properties I have ever stayed in. The villa was exquisite. The food is delicious a very good choice for all inclusive.

Stayed in May 2024

N/A

Great

Stayed in April 2024

I loved this place ….everyone was so amazing …we had a medical emergency and it was handled by onsite medic …literally saved her life …I can’t say enough about this place …thank you !

Stayed in March 2024

Lack of outlets. Water in shower was barely warm one of the nights. Heat did not work, room was cold. Excessive use of plastic water bottles - it would be great to see more of an effort in reducing waste by providing water stations and reusable cups instead. Check in was very slow and no one offered us any water while we waited almost a half hr to complete the process.

Clean and comfortable Staff very friendly and helpful. Food was delicious and quick service.

Stayed in April 2024

Check in

Great

Stayed in April 2024

They have several restaurants even thought we made reservations in advance, we waited it a long time to be served & the food were not great , one incident at one of the restaurants we were rushed because they were getting ready to close. They watered-down the drinks.

It was a very nice place , we enjoyed the activities. The staff was very helpful to decorate the room for my niece sweet sixteenth birthday, she had a blast The food was fine ,room well kept & clean. I would stay there again & recommend my friends.

Stayed in January 2024

The food wasn't that great. It was hit or miss. Some food great and some wasn't very good at all.

I loved the layout and the ambience. We saw whales swimming all the time and that was really cool.

Stayed in February 2024

Tv didn’t work, ac very loud. Ordered room service which never came

Food was very good for an all inclusive. Rosato was lovely.

Stayed in November 2023

Most of the restaurants on site included long wait times which caused the food to be cold when we eventually did receive it. The restaurants serve small plates which often times had great presentation, but a lack luster taste. The online platform that you can use to find out daily activities happening at the resort was difficult to access, but has the potential to be used to its full potential. The Starbucks workers, along with every body else were very friendly and hard working, but they let their espresso shots sit out for to long so they became very bitter. I watched them do this for just about all the drinks they made in a 30 minute time period.

The beachfront was nice which is hard to find in Cabo due to the terrain. The All inclusive included drinks which were made with quality alcohol, and were made well & strong. Everyone was VERY friendly. The room service was quite phenomenal, and was very convenient. The Resort itself was not over populated by any means. Housekeeping was on top of their game always making sure the room was clean, and that we had enough towels to go around. They definitely keep that place running. The Mini fridge in the room was stocked, and complimentary if you do the all inclusive. The Starbucks was convenient to have. Coffee shop snacks were nice little extras and seemed to put a smile on everyone’s face that came in.

Stayed in November 2023

Very dated and needs to be maintained better. There was a ton of rain during our stay and unfortunately the drainage system could not keep up. We had flooding in our room twice. The pools were filled with dirt and debris from rain.

The location on the beach. The steakhouse was excellent good.

Stayed in October 2023

My room wasn't great, first day they didn't even finished cleaning it, it was missing pillows and the mini bar was empty, it was also on an odd location and there was noise from a construction. The lobby bathroom could use some update, the hotel activities are limited vs other all inclusive I visited, the spa was under construction the room they have out put together for massages is okay, but not the best. Also, they are doing some construction across from the gym, so when running, I would be seeing a white construction paper. The AC in the room was kind of unreliable and wouldn't go cold enough, and the WIFI reception was overall bad. Keep in mind there's also not really a beach at the hotel, just an ocean front. I think it is an okay hotel, but not up to the standard of the expectations, I think there's probably better options around Cabo. I booked this hotel because some of the group are members of the hotel, and have a villa there, but if I was traveling without them, I would have picked something else. I booked a king ocean front suite, the price wasn't too bad, but still high for Mexico and the hotel amenities.

Good location, nice pools, and food at the restaurant was good. All inclusive, so lots of alcohol. Have a good time with the fam and friends. Show at the night club were also good. Spa massage was good.

Stayed in October 2023

Grand Club was not as private as promised

food, service, view

Stayed in September 2023

It is unfortunate La Bodega charges for guests but the food there was amazing and we enjoyed having dinner there one night. If you want to go into town it is about 15 minutes but an Uber is only $10.

Amazing views of ocean; great staff at pool bar and restaurants; all the food was great!

Stayed in September 2023

Poor performing Wi-Fi

Great food, comfortable room Beautiful beach

Stayed in September 2023

Sketchy Wi-Fi

Great room and food

Stayed in September 2023

August might not be the best time to visit unless you like it hot, hot, hot!!

The breakfast buffer had plenty of tions and the service was excellent. Numerous restaurant options, the Sushi and Italian restaurants were two of my favorites for dinner. During the day the poolside restaurant was a great option and very convenient. We stayed in the family suite and there wa splenty of room for the 5 of us as it has two separate bedrooms and 2.5 baths. Also, unlike many other hotels there was a section of beach where you could get into the water. Kids got a chance to snorkel right at the hotel.

Stayed in August 2023

Room service was slow.

Friendly staff, lots of food options, beautiful beach

Stayed in May 2023

The check in and check out process was extremely difficult. They pressure to participate in the time share presentation was excessive. Upon checking out, the hotel overcharged my credit card $1500 for incidentals that we should not have had since we had paid for the all inclusive package.

The hotel and pools were amazing. Loved the variety of restaurants to choose from. The staff was very helpful and friendly.

Stayed in July 2023

slow service, cockroach in the room. You have to pay $30 in La Bodega to force you to get something from the premium list.

good food

Stayed in May 2023

Leaving!!!

The food was amazing! The staff was wonderful, so helpful. The activities were fun.

Stayed in May 2023

The guest rooms, while very comfortable, needed some attention to detail. Simple little repairs, like paint and grout repair, were not cleaned up properly. Paint drops were just left as is. The mirrors need to be replaced as well.

The food at this resort was divine! The only place we didn't get to eat at was Rosato's; no reservations were available! The sushi at Sky was amazing. The red snapper at El Mexicano was delicious! And the breakfast and lunch at the Peninsula were fabulous! Also, definitely try the ceviche and the shrimp and/or beef tacos at BLU! Actually, try anything at BLU! The lobby bar, the cart drivers, and all of the housekeeping staff were exceptional! The hotel personnel were simply fantastic! And the best news ever, they did not make us sit through any type of presentation!

Stayed in May 2023

Blu Restaurants was closed on the day we went for dinner there but I didn’t see any sign in advance about it being closed. Room privacy could have been better.

Staff was great and the drinks and food was generally good. Was hoping for better food at the Mexican restaurant since we were in Mexico but the menu and options seem limited.

Stayed in April 2023

The restaurants get crowded and it feels they are beyond capacity at times. The wifi is horrible. The Starbucks and the store and an absolute rip off. No, they aren't expensive. I would understand if things were double the price, but the Starbucks is about 3x the price and the store (god forbid you need sunscreen) is about 5x the price so you feel jibbed

The pool staff and most restaurant staff. The quality of the drinks is great. Most food was very good too

Stayed in March 2023

Unnecessary overuse of plastic water bottles. The resort could offer the guests reusable water bottles with their advertising on it, or encourage them to bring their own. And just set up fresh filtered water stations in the different areas of the resort.

scenery

Stayed in November 2022