Gorgeous colonial style hotel with modern amenities and comfortable beds. The patina of a bygone era, but modernized and very clean. Friendly staff.

Stayed in May 2024

Might've had some challenges with the shower curtain flying around and causing water to go all over the bathroom, but other than that super

Fantastic breakfast, kind and caring staff, romantic hotel

Stayed in April 2024

Nothing

Location is excellent and the staff was great .

Stayed in April 2024

Repairs required to various items. Frequently there was no one at the front desk when help was needed.

Charming mix of old and new in the design Comfortable firm bed with high quality sheets. Friendly staff.

Stayed in May 2024

Breakfast

Very happy

Stayed in April 2024

Loved everything

Incredible colonial property with amenities that completely more than meet any of your requirements.. the staff and service are absolutely exceptional

Stayed in April 2024

Friendly staff

Stayed in April 2024

That I couldn’t secure a first floor,… I travel with my parents and they are in their 80’s so taking the stairs was a labor. And the towels, I didn’t like the towels

The hotel was beautifully decorated with charming details here and there. I looove that it was relaxing, without noise (you can’t do anything about events outside the hotel, like the international women’s day march, that had music late at night,… but even so, it wasn’t bothersome. No small children’s or pets allowed. The breakfast was good and the coffee exquisite….. I want the mattress brand… I felt so rested in that bed.

Stayed in March 2024

We asked the hotel staff to order us a Taxi to go to the airport. The Taxi that came did NOT have AC, it was plus 30C that afternoon. The car was also very dirty inside.

Stayed in March 2024

The set up of the TV, not in front of the bed, you have to seat on a chair,to watch the tv.

Breakfast at 6.00 AM,perfect for a busy traveler

Stayed in February 2024

A door on the shower would be better than a curtain.

Edith at reception was kind, attentive and patient with my sputtering Spanish. The roof deck is lovely and the whole space is beautifully decorated.A

Stayed in February 2024

Breakfast just ok; didn’t learn about terrace and patio areas until we were leaving.

Excellent location, nice staff, Comfortable bed, good shower,

Stayed in February 2024

BED TOO HARD, PERSONALLY WOULD PREFER A SOFTER BED LIKE AIR SPRING KIND OF TYPE, PILLOWS ALSO TOO SOFT

LOCATION, CLEANLINESS, PRICE, BED IN BREAKFAST, DECORATION,

Stayed in February 2024

My room did not have a window

Very nice renovated historical building in very central location

Stayed in February 2024

Nothing - it was having some maintenance done at the time I stayed, but It wasn’t a problem .

I can’t say enough about how helpful the staff were. The location was perfect for exploring the central.

Stayed in February 2024

Everything was great. The staff was very friendly and accommodating. The room was large, clean and lovely. The location was in the historic zone and I loved walking around the area. It is close to many parks and historical sites. I

Stayed in February 2024

The most helpful friendly staff. Great bed. Clean. Great location.

Stayed in February 2024

Edith, the receptionist was extremely friendly and helpful. The hotel is gorgeously designed and decorated. Our room in the courtyard was clean, comfortable, quiet, and classy. Wonderful integration of old architecture and new updates and design. Location in the center of the historic district can't be beat!

Stayed in January 2024

Showerhead was clogged. Needs décalcification. Check the rim under the counter top of the sink!

Great location, clean rooms, fresh breakfast. Good bed

Stayed in January 2024

The beautiful rooms!

Stayed in January 2024

Not having a full breakfast

location and room

Stayed in November 2023

There was only one real problem and that was the noise at night from a nearby bar or festival. On Sat night, it lasted until 3 am, then 1 am on Sunday night. On Monday, it was wonderful - no noise at all. If not for this, I would have given higher rating for this charming hotel.

A great location near the heart of Queretaro. Loved walking in the area. The room was small but adequate and was comfortable with a great shower and lots of hot water. The bed was very firm but for me, this was fine. I slept well except for noise. The breakfast was basic but adequate. It would have been nice to have more coffee. Super nice staff greeting us and helping us at check out.

Stayed in January 2024

The beds were a little hard but I still had great sleeps , the linens were of great quality and fresh

We were welcomed on arrival and immediately felt at home. Very friendly reception. Very clean rooms.

Stayed in January 2024

I didn’t like the tax service they booked me with. It was called radio taxi. They got to the airport earlier and charged me more for waiting on me. They gave me one set fee of $500 pesos then when I finally made it out of the airport they said it would and addition 180 for waiting 30 mins. As a female traveler alone this did not make me feel safe and radio Taxi guy was even wanting to take me to atm to get more money. When I asked the hotel what happened they said they didn’t know they would raise the price.

They bring you breakfast to your room and they are very attentive.

Stayed in December 2023