It is a bit remote but it’s easy to get a taxi!

It was all clean and the pool was great! Breakfast was good too.

Stayed in April 2024

This wasn't a problem for us because we expected it, but be aware that a taxi into the center costs 250 pesos.

We had an outstanding stay at El Nido. The staff were all incredibly kind and helpful -- special shout out to Edgar and Franco! The pool is lovely and relaxing. Nearby beaches are great, with significantly less seaweed than beaches in the center. Our room was comfortable and very quiet.

Stayed in March 2024

The hotel and staff are so friendly they make you feel like home. We enjoyed so much our stay, looking for a calm and quiet space the property exceeded our expectations. We highly recommend.

Stayed in August 2023

breakfast was very average. the hotel could try to do better with food and drinks.

the staff was extremely attentive. the aesthetics of the hotel are on point.

Stayed in August 2023

The pool itself and the design of the area is very nice. The only seating though are hammocks (great!) and these big pillows on the ground. I'd recommend getting at least a few chair options because laying flat wasn't the most comfortable in all circumstances.

I think this hotel is exactly how it presents itself- a cool, well designed hotel in a quieter part of the island. Rooms are lovely, good size, AC worked well. Breakfast and dinner both solid. Staff were very nice and helpful with all questions and booking the whale tour and transfers to the airport. Very clean throughout. Would stay again!

Stayed in July 2023

When we arrived after long and tiring trip, El Nido staff welcomed us warmly, saying that from now on, we will switch mindset to total rest and that's exactly what happened. Hotel is beautiful, designed with attention to detail and tribute to local nature. On-site restaurant serves very good food, pool is ultimate tranquility spot. Rooms were spacious and very comfortable. When AC didnt work due to limited power, fan was doing sufficient work to keep us cool. Brilliant spot in Holbox, will gladly come back

Stayed in April 2023

we booked this knowing it was a little out of town, and it really is! Its a 20 mins walk into town (which isn’t that appealing when it’s hot!) or an easy taxi ride. On the plus side, it’s very quiet and close to the truly magical quiet beach, Punta Coco.

This is a brand new little hotel and it’s really lovely. the pool is small but lovely, the beds around it are comfortable and spacious, and our room opened up onto the pool deck (with a little swing). the AC was great and the bathroom large. Staff were helpful and nice and brekkie was charming and filling!

Stayed in April 2023

distance from the center

property is very nice with a cool design ! great staff

Stayed in April 2023

Nothing

Really well designed

Stayed in March 2023

we loved it! all facilities were amazing, staff so friendly and super helpful, the food is amazing. the breakfast was epic! would 100% stay again! will be recommending to everyone!

Stayed in March 2023

The location is kinda far away from the center and I sometimes didn’t feel safe to get there back by bike vy myself. I didn‘t like the breakfast that much so I got my breakfast out of the hotel. You can hear a lot through the walls.

The hotel is really nice. Everything was clean and same like the picture. I enjoyed my stay a lot. The receptionist was soso nice and helpful.

Stayed in February 2023

Very rigid policy when it comes to unwanted changes e.g. due to changed flights

really nice flair, great rooms, very decent food, perfect for relaxation in a nice calm area of holbox, yet close to nice beaches and just 20 mins walk into town

Stayed in February 2023

the bed wasn’t very comfy, apart from that all very lovely.

great room, very chilled vibes and the best margarita we had on the island! very good value for money and a great spot to get away from the bustle of the town.

Stayed in February 2023

Gorgeous, peaceful hotel in the quieter side of Holbox. Lovely staff and very helpful. Rooms were nice and clean, breakfast was great. We really enjoyed our stay here!

Stayed in January 2023

My partner and I had an amazing stay at El Nido. A really gorgeous boutique hotel, very well designed with great attention to detail. First class service with very accommodating, friendly and knowledgable staff who went the extra mile to make our trip great. The restaurant had just opened when we arrived, the food was really good. The hotel is 2 minutes walk to the beach - a nice quiet stretch with turquoise water and chilled beach bars, and some more rugged quieter beach spots too. Getting into town takes 30 minutes biking - but beware of the pools of water that can block roads. Taxi takes 10 minutes, and costs around $20. The centre is very busy - very touristy. Playa mosquito was our favourite beach.

Stayed in December 2022

They could change up the breakfast every once in a while. It's he same three egg dishes everyday.

Beautiful and stylish hotel, very accommodating and helpful staff. Bikes and a tour to see the plankton was included.

Stayed in November 2022

Darkness of the bathroom and it would be nice if the bathroom had air con like the bedroom.

Hotel was beautifully designed ! We loved the community aspect of breakfast. It felt local with a hint of luxury! Would go back!

Stayed in August 2022

Nothing

The hotel is very beautiful, and the rooms are very comfortable and chic, and the staff were lovely and helpful. Great breakfast with fresh products. The hotel is a 5 min walk from Punta Coco beach which is great as you’re right next to one of the great beaches. Quiet part of the island and easy access to the centre with bicycle (which the hotel provides for free) or taxi. Would definitely be back. Yes there are mosquitoes but like in any other part of the island and it’s not an issue

Stayed in August 2022

A bit far from the center but relaxing

Friendly & very helpful hosts. Cute dog (Carlo). Room & bed were amazing.

Stayed in July 2022

Nothing!

Beautiful hotel and decorations. Amazing breakfast with fresh and local products (we loved the honey). Very large and comfy beds! Personnel has a lot of attention for the clients, interested and they will do anything to make your stay pleasant. Great cocktails and fresh lemonade. We travel a lot and we are high demanding customers but we cannot think of any negative point for this hotel.. This is more an experience. 10/10!!

Stayed in May 2022

Nothing

Everything! The staff is beyond amazing, very attentions and friendly. The hotel is just as advertised. In a very quiet location, near Punta Cocos Beach. There's 1 restaurant nearby, a good pizza place just 10 minutes walking and 28 minutes walking you are in the city center. Carlo the dog was always around but keeps to himself. Overall a huge kudos to the staff for being always so attentive.

Stayed in March 2022

Location was a bit far from our preferred beach.

Clean, modern European feel. Wonderful staff.

Stayed in February 2022

I would have loved to have evening pastries with coffee and tea. The location, far from downtown, made it hard to comfortably travel back and forth.

It was a delicious continental breakfast. The room was very nice and comfortable. The staff was very kind and welcoming. The location, far from downtown, was very quiet and tranquil.

Stayed in February 2022

nothing - everything perfect

simply perfect! we ourselves are boutique hotel managers in Dubrovnik, so we can say from the professional perspective: everything is perfect! rooms are very clean and smell nice. the bed is very comfortable and the hotel has an absolute boutique flair! housekeeping is very detailed and perfect (in Mexico this was not the case everywhere!) breakfast was simple and very good, loved the yogurt&granola! and of course the wonderful staff and team! everybody is so lovely and so helpful. also we loved the location as it was not directly in the center, and it was calm and peaceful. the caddy taxis are cheap, and it is so easy to get back and forth! and el Nido itself? is a dream!!!!!

Stayed in February 2022