Avenida Los Lagos No 105, Fracc Los Lagos, 78397 San Luis Potosí, Mexico
#17 of 68 hotels in San Luis Potosí
Guests' ChoiceBased on 105 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
8.5
Facilities
9.1
Staff
8.8
Value for money
8.9
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Rosana
United StatesIt's not close to the city.
Nice and clean, really comfortable beds
Stayed in March 2024
Reviewed: 15 April 2024
Karen
United StatesNothing it was really nice
This property was an amazing surprise at the price. I did not expect such a nice place. We booked it for the swimming pool and the swimming pool was heated, which was amazing and there were beautiful plantings and shaded and sunny seating areas all around the pool They upgraded us to a suite which was wonderful, as we had an extra person with us. They did not charge us for the cot/camita, but having that made a huge difference in our comfort level. The place is spotless, although not brand new. The staff was lovely and the food at the restaurant was high-quality.
Stayed in April 2024
Reviewed: 8 April 2024
Lorenzo
MexicoEverything
Stayed in April 2024
Reviewed: 15 March 2024
Matteo
United StatesPlease delete my earlier review. It was for another hotel. This hotel was actually great and great value for the money.
Very comfortable materass
Stayed in March 2024
Reviewed: 8 January 2024
Tom
United StatesNothing.
I have stayed at Courtyard by Marriott at Los Lagos, San Luis Potosi, four or five times. It gives excellent value. For the price of a decent hotel you get a very good hotel. In warmer weather, it has a nice pool with comfortable seating, both loungers and tables with chairs. The rooms all have either a couch or an armchair, which I think hotels should provide. It has very nice showers and bathrooms. Also, its location on 57D makes going either south or north very convenient.
Stayed in January 2024
Reviewed: 4 January 2024
Debra
United StatesDid not include breakfast
Clean and spacious
Stayed in January 2024
Reviewed: 4 January 2024
Alejandro
United StatesLocation
Stayed in December 2023
Reviewed: 2 January 2024
Rodriguez
MexicoNothing, everything was great
Convenient location outside the city
Stayed in October 2023
Reviewed: 31 December 2023
Juan
MexicoStaff attitude
Facilities
Stayed in December 2023
Reviewed: 21 December 2023
Daniel
United StatesN/A
All was fine
Stayed in December 2023
Reviewed: 24 October 2023
Raul
MexicoAll excellent
Su comodidad
Stayed in October 2023
Reviewed: 15 May 2023
Laurenthia
United StatesIt wasn't much near by.
Food at the restaurant was delicious! The rooms was nice and clean. shower was hot and beds were comfortable.
Stayed in May 2023
Reviewed: 2 April 2023
Lilia
MexicoShower room clean
Ron decoration & design
Stayed in April 2023
Reviewed: 25 March 2023
Donald
United StatesNothing, this hotel is perfect!
Super modern, clean, world-class hotel. You will feel like you are in Europe if you stay here. (As it happens, I am on my eighth stay here right now!) The restaurant is world-c;lass, and if you don't like that, there is a restaurant in front of the hotel, too - I will probably try that out tonight. Rooms: Sparkling clean, and decorated in a very comfortable, contemporary way. Everything about this hotel screams "WELL-MAINTAINED!" and "CLEAN AND MODERN!" Desk staff are fantastic, and most of them speak English. Hortensia is a GREAT help. She is, I think, the desk staff manager, and ALWAYS solves any problem I may have quickly. :)
Stayed in March 2023
Reviewed: 14 March 2023
Jorge
Mexicoeverything!
Stayed in March 2023
Reviewed: 2 March 2023
Donald
United StatesWish breakfast, or at least coffee, was available early - I usually check out around 4AM. Other than that, PERFECT!!!
The hotel, the restaurant/bar, the staff, all first-class. Very polite, professional. My favorite hotel in Mexico!
Stayed in February 2023
Reviewed: 10 February 2023
Donald
United StatesFantastic, modern, clean, and quiet hotel, staffed with very polite professionals.
Stayed in February 2023
Reviewed: 2 January 2023
Andrea
United StatesThe bathroom tile is very slippery. Be very careful with that.
It is a great place. Quiet, comfortable, great location out of the city. Food is also great.
Stayed in December 2022
Reviewed: 26 December 2022
Andrea
United StatesIt's a great location, very quiet, and the design is beautiful.
Stayed in December 2022
Reviewed: 21 December 2022
Eduardo
Mexicolocation, faraway from downtown
friendly , strong customer focus
Stayed in December 2022
Reviewed: 25 October 2022
Ramirez
MexicoWiFi is really bad, very SLOW
as expected from the brand a good hotel
Stayed in October 2022
Reviewed: 21 August 2022
Yetli
MexicoFood
Neat and confortable
Stayed in August 2022
Reviewed: 18 August 2022
Ricardo
Mexicodo not accept pets
cleaners
Stayed in July 2022
Reviewed: 5 July 2022
Wendy
United StatesIt cost more than I thought.
I liked the food, the service and the bed was super comfortable. It was really well designed and everything was really nice.
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content