Ejercito Nacional 8821, 32377 Ciudad Juárez, Mexico
#25 of 25 hotels in Ciudad Juárez
Guests' ChoiceBased on 622 hotel reviews
7.5Cleanliness
7.6
Comfort
7.4
Location
8.5
Facilities
7.2
Staff
8.0
Value for money
7.1
Free WiFi
7.3
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End of dialog contentReviewed: 13 May 2024
Francisco
United StatesThey charge for the tv remote
Cleaned the room every day free breakfast and free rides to the consulado
Stayed in May 2024
Reviewed: 28 April 2024
Lisa
United StatesIt looks outdated in the pictures but it’s so clean and the fabrics are soft and clean too. I only wish I knew about it before I spent the beginning of the week somewhere else .
Clean, the breakfast was exceptional, affordable and the staff were nice. Beautiful pool!!!!!
Stayed in April 2024
Reviewed: 25 April 2024
Maritza
United StatesN/A
Transportation to and from consulate, breakfast included, staff are nice and efficient. Location is very convenient for consulate process.
Stayed in April 2024
Reviewed: 4 April 2024
Michael
Costa RicaNo power outlets available in the room, and poor water pressure in the shower
Stayed in March 2024
Reviewed: 21 March 2024
Ronda
United StatesThe tv shows were limited
Need more variety
Stayed in March 2024
Reviewed: 16 March 2024
Sergio
MexicoThe rooms were a bit dirty and so were the towels... so didn't really feel like taking a shower. This needs attention ASAP!
Breakfast was great. Transportation service is a huge plus and the staff is very friendly.
Stayed in March 2024
Reviewed: 8 March 2024
Vanessa
MexicoHad to active the card twice so instead I would just activate it before going to my room. The toilet had a leak. And the shower.. not enough water would come out or as much I would have liked it to.
Breakfast was good. Staff was great! Cleaning was offered everyday and they were super nice always offered extra towels or soap/shampoo or toilet paper. Comfortable and close to embassy/cas/medical exam.
Stayed in March 2024
Reviewed: 12 February 2024
Jose
United StatesThe building needs maintenance. I stay 10 days and called a couple of times as the toilet was not working and alarm went off and both times we had to wait a couple of hours for someone to take care of the issue.
Location, close to consulate.
Stayed in February 2024
Reviewed: 29 January 2024
Melody
United StatesBed was pretty comfortable but would have preferred a queen size.
The hotel is near the Consulate. Cleaning staff is good and nice.
Stayed in January 2024
Reviewed: 12 January 2024
Ignacio
MexicoThe room
Stayed in January 2024
Reviewed: 9 January 2024
Julieta
MexicoClean
The location
Stayed in December 2023
Reviewed: 16 December 2023
Lilia
MexicoLocation near US Consulate.
Stayed in December 2023
Reviewed: 12 December 2023
Villarroel
MexicoYou don't have a good restaurant. And the closer one, didn't accept credit card.
Good attention, transport to the embassy. And it was bear to the embassy.
Stayed in November 2023
Reviewed: 27 November 2023
Sonia
United StatesWe arrived at midnight; staff didn't provide us with the braceleted We didn't know the hotel provides us with transportation to go to every appointment we had. Until our last appointment that was at the consulate. (I asked)
Breakfast hour and the meals. They were really good.
Stayed in October 2023
Reviewed: 10 October 2023
Olinda
United StatesNothing
Everything
Stayed in October 2023
Reviewed: 6 October 2023
Monica
Mexicotoo crowed,
Good attention, food good, variety OK. Transportation to the consulate, and very diligent on this matters, very helpful.
Stayed in September 2023
Reviewed: 27 September 2023
Ramon
Mexicoservice
the air conditioner is noisy
Stayed in August 2023
Reviewed: 22 September 2023
Benjamin
United StatesThe breakfast and the smell.
The price.
Stayed in September 2023
Reviewed: 19 September 2023
Efren
United StatesNeed maintenance in the bathroom water pills when taking a shower. The faucet needed to be replaced
Closes to places I needed to go too
Stayed in September 2023
Reviewed: 18 August 2023
Dante
Mexico.
.
Stayed in August 2023
Reviewed: 17 August 2023
Juan
United StatesNo Smart TV :(
Shuttle to US Embassy
Stayed in June 2023
Reviewed: 13 August 2023
Maria
United StatesIt had a very funny smell
Breakfast included with price and free transportation to the consulate.
Stayed in August 2023
Reviewed: 1 August 2023
Mirella
MexicoNo good TV channels and no frige
Everything was good except it has very bad TV reception and no chanels
Stayed in July 2023
Reviewed: 12 July 2023
Jose
United StatesThe hotel as a whole could use some updates. It seemed a little dirty. A fresh coat of new paint and new carpet would make it a much better experience. The pool service was good, but it could have used a bit more cleaning.
I liked the location, it was very close to where I needed to be/go.
Stayed in July 2023
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