Av. Miguel Alemán 5331, Col. Las Américas, Guadalupe, 67130 Monterrey, Mexico
#95 of 140 hotels in Monterrey
Guests' ChoiceBased on 74 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
8.8
Facilities
7.9
Staff
8.3
Value for money
7.8
Free WiFi
7.6
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Showing 1 – 25
Reviewed: 19 May 2024
Perez
United StatesLightning was not the best in the room, only one light near the door.
Location was good, close to many places and Domo Care.
Stayed in May 2024
Reviewed: 8 April 2024
Cisco
El SalvadorThe options for breakfast
Location
Stayed in April 2024
Reviewed: 18 March 2024
Rodriguez
MexicoClean and comfort
Stayed in March 2024
Reviewed: 15 November 2023
Edwin
United KingdomWe get at 8 am and was no chance to check in before 3pm, nor secure the booking as they didn't receive payments. As we had the event we left the hotel at 2pm. At 6 pm I received an email that my booking was cancelled, so we have to wait until they can find one room for us at 10pm (time when we returned the hotel as event finished)
Comfortable rooms , cleaning was good. Convenient location near the event venue.
Stayed in November 2023
Reviewed: 19 July 2023
Rosa
United StatesMy stay was 4 days and everyday I have to have my room key activated by front desk. Restroom had a strong sewer smell and AC seem to not cool took a long time to feel cool.
N/A
Stayed in June 2023
Reviewed: 30 June 2023
Maricela
United Statessame breakfast every single day, it is ok to stay one or 2 days but not more than that also the room keys were deactivated several times during my stay
location
Stayed in June 2023
Reviewed: 31 December 2022
Noelia
United StatesNot too clean
close to restaurants
Stayed in December 2022
Reviewed: 9 December 2022
Ana
United Statesn/a
The view absolutely! room is clean, staff very friendly.
Stayed in December 2022
Reviewed: 1 December 2022
Mannygarza
MexicoA/C Maintenance in room because have some trouble with the system controller. But the rest was very confortable. Thank you.
Breakfast excellent and perfect location.
Stayed in November 2022
Reviewed: 20 September 2022
Javier
United Statesexcellent
Stayed in September 2022
Reviewed: 16 September 2022
Rodrigo
ColombiaHalls of the 7 floor where I stayed not too clean.
Comfy and clean room.
Stayed in September 2022
Reviewed: 28 November 2021
Jose
United StatesRooms are small, some staff member @ the front could use better customer service skills.
The rooms are clean. good breakfast, with variety. Wifi connection is good. Walking distance to food, coffee abd super market.
Stayed in November 2021
Reviewed: 21 October 2021
Ana
United StatesElevator
Parking
Stayed in August 2021
Reviewed: 25 March 2024
Ilse
MexicoRooms are too noisy and breakfast was not available, I waited during 15 minutes and then I decided to leave.
Location
Stayed in March 2024
Reviewed: 20 March 2024
Carlos
United StatesI didn't like the check In, I'm actually very upset with the process and the way they treated my personal information. So far the hotel has kept my personal ID and is a very important document I need to recover. It's been there for 6 days and there's no way they provide a solution to return my ID to my home address even though Im paying for the shipping. The night I checked-in the host asked my ID, I provided the document and she kept it, I stayed the night, checked out the next morning and they didn't realize they had my ID all the time. At the time I arrived to the airport I realized the ID was last used at the front desk, again if the front desk has an ID of a guest that just checked in why she didn't informed that? Document was there by the computer keyboard, she only returned my credit card and room key I went to bed without noticing the ID wasn't with me.
Perfect for me, I only have coffee and some fruit so it was ideal.
Stayed in March 2024
Reviewed: 1 September 2023
Javier
United StatesExcelente locacion
Stayed in August 2023
Reviewed: 17 August 2023
Soto
United Statestodo en general
Stayed in August 2023
Reviewed: 12 August 2023
Cesar
United StatesAire acondicionado stop working for 6 hours
Stayed in August 2023
Reviewed: 5 July 2023
Annayancy
United StatesThe room wasn’t thoroughly clean and the restroom had a very strong sewer/drainage odor. In addition, the restroom curtains were torn and the pillows flat.
The location was great.
Stayed in July 2023
Reviewed: 28 June 2023
Christiann
United StatesThe room had a super strong smell like cologne but was too much like giving us a headache & we just had to get used to it since it was just for the night. It almost seemed like they were smoking or had a weird smell & just wanted to cover it up.
It was a good location for us.
Stayed in April 2023
Reviewed: 27 June 2023
Maricela
United Statesthe smell in the rooms sometimes was really bad and the breakfast was the same every day
Location was great, so many stores around
Stayed in June 2023
Reviewed: 16 March 2023
Abinash
Indiabreakfast was not good
Stayed in March 2023
Reviewed: 31 October 2022
Rolando
MexicoNone
Everything was perfect, the room very clean, bed and pillows very comfortable.
Stayed in October 2022
Reviewed: 25 August 2022
Jesus
United StatesExcellent service
Stayed in August 2022
Showing 1 – 25
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