We kept bumping our heads on the hanging natural fiber lamp shades on either side of the bed. Other than that, I can't think of a thing.

Our stay in San Cristobal was magical, thanks in large part to the Taller de Juan and its wonderful staff. The hotel itself had a homey feel with the quirky art, the open-air garden seating and its fresh-air fragrance. The location was convenient to the historic town center. The cleanliness and "extra touches" like the half-moon cookies, complimentary tea and evening turn-down service were unexpected and much appreciated. Ximena, Rodrigo, Gleidy and the kitchen staff couldn't have been more accomodating, answering many questions and providing information on what to see and how to get there. We're looking forward to a return trip!

Stayed in May 2024

Nothing

2. Mr &Mrs Smith: Set behind thick walls in the style of buildings in San Sebastián - ie non de script one story Mexican style. wondered how on earth Mr and Mrs smith could ever sanction such an institution.. but inside was this beautiful hotel arranged around lush courtyard. The rooms were opulent and very comfortable with a superb shower and vanity cabinet etc. the hotel staff were extremely helpful. Breakfast although extra was excellent. I have had the best coffee here .

Stayed in May 2024

Some traffic noise in our room

Beautiful hotel, room was perfect. Boutique feel and staff went above and beyond to help us out. Couldn't recommend enough.

Stayed in April 2024

We knew the room had windows on to the street as that was explained and we chose that over the room with the skylight but I suppose the main problem is the noise from the street and also there was a noise coming from the fridge area - we alerted the staff to this and they were going to investigate.

The location was wonderful and all the staff were amazing. We loved our delicious breakfasts - altogether an excellent hotel

Stayed in March 2024

The staff and service at this small, lovely hotel went beyond expectations. They were always available to help, serve, or just chat. The turn-down service at night was unexpected but appreciated. They turned on the heater and left little cookies on our pillow. There is a wood fireplace in the lobby, and they always lit a fire in the evening for us.

Stayed in March 2024

None

Style location professional

Stayed in January 2024

Restaurant closed for lunch.

Loved the staff!!!

Stayed in January 2024

Calm, peaceful and luxury place to pamper yourself in San Cristobal. Definitely a place to stay and disconnect. The interior design of the hotel, the room is beautiful, comfortable and has quality materials and products. The people that welcome us and the waiter were really attentive and helpful.

Stayed in November 2023

Beautifully decorated, excellent linens, great staff

Stayed in August 2023

The hotel is located in an area of San Juan de las Casas with a lot of traffic in the morning and evening and sometimes noisy neighbors. That can be fixed with the right choice of rooms and the hotel staff was very helpful in that respect (luckily we were there in low season). Surprisingly, many staff members don't understand even basic English, but that was easily fixed by other guests willing to translate or colleagues able to communicate in English.

This is a hotel with extreme attention to inspiring design and large, very comfortable rooms. Music in the rooms offered by personal pick-up and LPs, quite nice. No television, who needs it. The inner courtyard has several very nice spots to relax with a drink and nice snack food. Except for occasional street noise, this hotel is top.

Stayed in July 2023

Excellent staff. Great food.

Stayed in May 2023

Our room was facing reception, and so we were woken up once by staff who were switching posts. We would have also appreciated getting instructions on using the heating as we had to turn it off one night it was so hot!

The design and attention to detail is fabulous, there is not one choice of carpet/table/cutlery/welcome that is not tasteful. Obviously a lot of thought was put into it and it was gorgeous. The location is fantastic, just off the main road, you're near all the hustle and bustle, without being in it. We had a massage there and the two masseuses were really good (we'd had one the other day in another supposedly great place and it was awful). Every night we had the fire on and it was just blissful. Most of the staff were simply exceptional.

Stayed in May 2023

On one night we had really loud music/bass from a bar. Not the fault of the hotel but also not ideal!

A wonderful hotel in the heart of San Cristobal, really spacious rooms with lovely touches. Helpful staff and an amazing massage!

Stayed in March 2023

Nothing.

We loved it! The hotel is beautiful and the staff were excellent and attentive. They helped us to plan our excursions and transfers. The rooms were always spotless and the food was delicious.

Stayed in March 2023

This is one of the most beautiful hotels I have ever stayed at in my life. The attention to detail in every area of the hotel is absolutely stunning and the whole atmosphere is calm and soothing. Every single member of staff I interacted with was so friendly, helpful, and accommodating. The rooms are gorgeous and so is the breakfast with a lot of nice little touches. I will definitely be coming back.

Stayed in February 2023

Very confortable room, quiet. All personnel very friendly and supportive. Great location very close to the central "Andador Guadalupano", within a couple of minutes walk, No parking offered, but no stress to find a place nearby, during the days we stayed.

Stayed in January 2023

the design and arrangement of the rooms creates a vary harmonious set up for a peaceful stay. loads of pleasant and charming details in the decor . extremely helpful staff.

Stayed in January 2023

everything! the property is amazing… the decor is super well curated! and the staff is fantastic i will go back!!! for sure

Stayed in November 2022

Nothing

This place surpassed all expectations. Excellent all around; art, design, comfort, service and location. Perfectly priced. We felt pampered. We enjoyed the food, the calm surroundings, the central location, the helpful staff. I cannot say enough. Will definitely return.

Stayed in October 2022

rooms facing the street can get loud at night as they are not insulated enough to keep out the noise. you can also hear people having a conversation outside of the room or at the reception from the room.

Room was very clean and comfortable! Had a little turntable to play music on and, heating as it can get cold at night. the food at the restaurant was great. the staff were attentive and friendly.

Stayed in February 2022

Nothing. If I had to call out one thing which is unrelated with the property really, is that before arrival they booked us a private tour of the Canon del Sumidero but last minute the agency cancelled on us. They scrambled to find us an alternative (which was great of them) but the one they found was just not private nor a very premium experience. They probably just need to work on their network of tour operators and that will be all. Understandable for a hotel that is only 1 month operating.

First, location: only 2 blocks from the pedestrian tourist street, and 1 block from great restaurants. Anywhere you want to go within town is no more than a 15 min walk. Second, design and maintenance/cleanliness: very cool place with spacious, tasteful and very pleasant rooms, a small but nice restaurant for breakfast, and a small and intimate outdoor seating area with a fireplace. Rooms was spotless every single day. Third, size of property (8 rooms) means staff knows your name and after 1 night they remember how you like your coffee. They are all super nice, willing to help and just naturally friendly. Fourth and last the place had a relaxing “oasis from the city” vibe that was perfect whether you are visiting SC just to be in town to eat and shop, or you decide to adventure further and into nature. There are no issues or problems to deal with in regards to your stay. Not something that can be said about most hotels in Mexico in general. Rates were way more reasonable than other high end alternatives in SC.

Stayed in December 2021

Despite the hotel being amazing - one of the best and coolest I've been to anywhere! - only a few rooms have some insulation from street noise. There is *A LOT* of noise from passing cars and motorbikes that can be very disturbing since many of the rooms border to the roads with passing traffic which is less than a meter from the windows . I had to wear earplugs in an attempt to block it out as it was too loud to sleep in. This noise was my only complaint, but it is pretty significant.

The design, fixtures/fittings, colours, textures, art and layout of the hotel and rooms is beautiful, calming, stylish and extremely well thought through. We stayed in 2 different rooms and both were excellent. Some of the best I've stayed in - this is definitely a huge draw for this hotel! And the food and service in the hotel is excellent too. I wish more hotels were like this!!

Stayed in July 2023

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in July 2023