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Reviews of Casa Cafeólogo

Real de Guadalupe 13, zona Centro, 29200 San Cristóbal de Las Casas, Mexico

#16 of 151 hotels in San Cristóbal de Las Casas

Guests' Choice

Review score

Based on 68 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Not a fault, great value!

    Do yourself a favour and book this place when in San Cristobal. Perfect central location, fantastic breakfast and best coffee in town and the room / hotel has been done so well, a quaint little stay which was really personable. The nicest staff was just the cherry on top!

    Stayed in April 2024

  • Reviewed: 11 March 2024

    9.0
    Nothing beats staying at this hotel! If you are in San Cristobal, don't go anywhere else
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights

    The water pressure in the shower could be stronger. At breakfast it would be nice if there were a few more "European" options for those who don't really like Mexican food. the safe in the room was not connected to anything so it was pretty useless.

    It was an excellent hotel throughout the stay The staff is kind, available and attentive to every need and question (especially the amazing Rachel). The room is spacious, clean, bright and simply meets every need. The location is excellent in the center of the pedestrian zone, close to everywhere, and yet the noise did not bother us at any point.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Great location and good price
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    The room wasn’t very well lit up, shower was a bit blocked and we never had a hand towel. I did mention the first but there’s nothing they can do as there is no installation for a main light, the other 2 I didn’t mention, so conscious they might have fixed if I did.

    Great location and amazing breakfast included. On the last day my partner was sick and they were really helpful allowing us to stay a bit longer and helping us sort the transport to the airport. They saved us.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    Recommended :)
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, little messages and gifts as well as just an amazing and cozy place to stay (top location, amazing breakfast).

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    I wonderful experience, super well located and in a very comfortable place!!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The WIFI is terrible

    The location is amazing and the staff is super friendly.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Lovely good value brilliant location.
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Not sure if the breakfast gave food poisoning but my husband was sick all night. And that was the only thing he ate that I didn’t. Otherwise it’s a lovely place to stay.

    Great location, lovely staff, pretty courtyard. Good coffee. Comfortable beds.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    The perfect stay with friendly helpful staff. Raquel was brilliant
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful studio in central location. Was a lovely room to come back to and relax. Quiet although nearby to the lively surroundings. Lovely touches like coffee in the room and water. Flowers and fruit!

    Stayed in December 2023

  • Reviewed: 25 October 2023

    10
    Awesome new property in the spot with great breakfast!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    No one off the staff could really speak English, but they tried with a translator.

    The hotel is part of the cafe below. You can choose a welcome drink and breakfast from their menu (included). They even provided us a lunch bag because we had to leave at 3 in the night. The location is in the main walking area (Center). Comfy beds and nice toiletries.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Comfortable and nice breakfast in the center
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The sheets and towels are just not clean. They have been washed but with black and rusty stains. Probably from hanging to dry in a rusty space or line.

    Great coffee and breakfast. Very nice spacious room. Good location in the middle of town.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    Wonderful and comfortable place only deep cleaning needed
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms are large and comfortable, however, cleanliness is really needed. We stayed only for one night and then, made a second booking for a second unexpected night. We stayed both nights in the same room and noticed linen hadn’t been changed and a couple of coffee beans that my son dropped on the floor were still there. Bathroom looked just the same as we left it. It just hadn’t been cleaned and the shower walls had hairs and scum. Also, pillows were quite old and “clustered” in the interior, they need a change. Apart from that, it was a great stay and we are pretty sure that after a great attention to detail will make the absolute best place to stay in San Cristobal, we have stayed in so many different hotels in this city and truly believe the value for the price of the room is totally worth it!

    Great location, close to everything and yet pretty quiet. The hotel is small and has only a few rooms which makes it very cozy and unique. It feels antique, bohemian, very Mexican in a sweet way and calm way.

    Stayed in October 2023

  • Reviewed: 11 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Very central, right in the middle of all the restaurants and shops. The room was incredibly comfortable with warm comfortable beds and even though it's central you cannot hear any noise from the street. The staff are wonderful and friendly and very knowledgeable about their coffee.

    Stayed in July 2023

  • Reviewed: 18 April 2023

    10
    everything was great
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    everything was great. we didn’t had any problems with it but be aware that the staff doesn’t speak any English. but they are very nice and helpful and will try to understand you so you should be fine

    great location, great room, great breakfast, very friendly staff

    Stayed in April 2023

  • Reviewed: 18 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    It can get a bit noisy at night (you hear the bass from a nearby bar) but it is to be expected when you have such a central location. First cleaning wasn't the greatest but we were able to check-in half an hour early.

    The room is spacious and nicely decorated. The bed is a bliss! Lots of nice touches: fresh flowers, a water jug filled every day, good hand soap and lotion, etc. There's a kettle and a mini fridge - very useful. Best way of communication is over the phone. Best suited for people without a car.

    Stayed in February 2023

  • Reviewed: 23 January 2023

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were so friendly and helpful. The rooms were clean and comfortable. Really modern design. Breakfasts and coffee were amazing!

    Stayed in January 2023

  • Reviewed: 16 January 2023

    9.0
    The perfect San Christobal stay!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was cold (winter time) and no heating, but we were perfectly warm during the night. a pyjamas and socks will do you good if you plan to stay here during the winter. a pair of ear plugs can be useful too, as the windows are not the most sound proof. but it was nothing that hindered our nights sleep. in the bathroom there was some signs of mold, that should be attended to. probably because of poor air circulation. but overall just a beautiful room with great facilities.

    we absolutely loved our stay! beautiful room, wonderful staff, great breakfast and coffee, perfect location. we wish we could have stayed longer!

    Stayed in January 2023

  • Reviewed: 27 November 2022

    8.0
    A great stay, but don't work from home here
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Wifi is strong but spotty. Do not stay here if you need to work from home and take meetings. No heater, no hairdryer.

    Nice bed, good shower as long as you keep it short, location is right in the thick of all the action, coffee lovers will love it, breakfast was good.

    Stayed in November 2022

  • Reviewed: 15 November 2022

    8.0
    A welcoming hotel with excellent coffee.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    The placement of the large screen TV made it difficult to sit and watch it. Being in the center of town, there was music from a nearby club that continued past midnight.

    The hotel is part of a sophisticated coffee house in the center of town. The staff is welcoming and helpful. Our room was more like a suite, being large and spacious. The bed and other furniture were comfortable, and the bathroom was large and modern. We loved the breakfasts (included), which were chosen from the cafe menu. The coffee was - of course- delicious.

    Stayed in November 2022

  • Reviewed: 6 November 2022

    10
    We would definetly Book the same Location abgaunert
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    On Sunday (dia de los muertes) there was music and bass quite loud to hear at the room. It‘s very central so you probably have to accept a bit of noise. (Monday was quite after 10pm).

    Very nice and clean room. Great breakfast & coffee + good and stable wifi. very central in very nice pedestrian street. super nice and helpful stuff. i forgot my laptop and they helped a lot organizing a shipment to receive it in a different Location.

    Stayed in November 2022

  • Reviewed: 24 October 2022

    9.0
    WOW!!! WHAT A PLACE TO STAY!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    That the staff did not speak or understand English, what made it difficult to communicate. Breakfast is tasty but small. I didn't like that the reception was a part of the coffee shop. That means that when the workers of the coffee shop finish their work day- there is no one at the reception during the night if you need something. The only person left at night is the guard that does not speak English.

    Location!!! Our room was incredible! Surpisingly it was quite and peaceful. Had are own huge balcony as well. Recieved a 250 g coffee as well which was such a great gesture! Amazing amazing stay!!! So clean, beautiful, big rooms! Great shower and other facilities. Highly recommened!!!

    Stayed in October 2022

  • Reviewed: 13 August 2022

    10
    Very nice place for coffee lovers
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    Wonderful place. Nice coffee and breakfast.

    Stayed in August 2022

  • Reviewed: 13 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very sweet little café-with-rooms in an ideal location in San Cristóbal. Great breakfasts. Note it is on a pedestrian street so, if arriving by taxi, you'll be dropped at the corner.

    Stayed in July 2022

  • Reviewed: 22 March 2022

    9.0
    Dream place for coffee lovers.
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    As you are in the city centre, expect some noise on Friday and Saturday nights as it gets busy. Also, during the day some drum parades. 🙂 If you like to be in the middle of action, this is the place. But set of earplugs will sort you out. Also, no private place for guests to chill outside, like a terrace etc.

    Beautiful room, nice interior touches, comfortable bed (a bit smaller than expected), loved the fresh flowers. Breakfast and coffee was excellent. Staff really nice.

    Stayed in March 2022

  • Reviewed: 6 March 2022

    10
    Perfect
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    There is no heating, but they have really warm blanket, so it is okay.

    It is in the center. The breakfast was amizing, so delicious, the room is big. The staff is really helpful.

    Stayed in February 2022

  • Reviewed: 23 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    everything but the restaurant and food was really good

    Stayed in December 2021

Showing 1 – 25

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