calle 5 de mayo número 106, 76000 Querétaro, Mexico
#107 of 121 hotels in Querétaro
Guests' ChoiceBased on 34 hotel reviews
7.2Cleanliness
7.5
Comfort
7.0
Location
8.9
Facilities
7.0
Staff
8.0
Value for money
7.2
Free WiFi
5.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 25 November 2023
Mario
GermanyThe wifi in my room did have a connection to the internet. During my stay, they couldn’t fix this.
Great location. Clean room. Friendly staff.
Stayed in November 2023
Reviewed: 8 July 2023
René
MexicoBeds were uncomfortable
Exceptional location
Stayed in May 2023
Reviewed: 31 October 2022
Lluís
SpainThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 October 2022
Maurilio
MexicoThe beds are hard as a rock
The location is great!!!!
Stayed in October 2022
Reviewed: 3 April 2024
Garibay
MexicoLa cama tenia chinches
NADA
Stayed in March 2024
Reviewed: 18 December 2023
Miriam
United StatesThe rooms and bathrooms are extremely small. It’s very difficult to even shower correctly because of the size of the shower, it’s less wide than a closet. There is also nowhere to put your soaps, shampoo, etc. Forget about any sink counter space either because it’s a simple rounded porcelain sink with the tiniest bit of space by the faucet handles. The room comes with one tiny packet of shampoo- looks like a sample- and a small hand soap. By far the worst thing about this hotel though are the beds- you may as well be sleeping on a plank of wood dressed up in sheets and the flimsiest blanket. The pillows are no better. We request extra pillows and an extra blanket but they were taken back every day after cleaning- when we asked why they wouldn’t leave the pillows in our room they said it was the owner’s policy to take any extras back after cleaning. On the topic of cleaning- they only do a very basic “clean” of the rooms and they don’t change your bedding or towels unless you specifically ask for new ones. The TV in my room never worked, and if you get a corner room in the far sides of the property you won’t get wifi signal either. There’s no phone inside the rooms, so you can’t call the front desk, you always have to go to the front.
The location of this property is excellent, you will be in the city center really close to a lot of restaurants, bars, and the plazas.
Stayed in December 2023
Reviewed: 3 November 2023
Rebecca
AustraliaSmall room, the bed was rock hard and there was no hot water. We were next to the stairs and they were very loud when people walked down them. Luckily it wasn’t very busy when we stayed or it would have been noisy.
Great location.
Stayed in October 2023
Reviewed: 13 August 2023
Saul
MexicoNo A/C. Come on, its 2023! A/C units are cheap to buy, install and enjoy. The room are small. Im à big guy (1.85) did not enjoy my tiny box. The restroom & shower area, is hot & muggy. It's cooler outside than in that place. Thèse hotels need to get modernized. Big time. Way out dated. Easy money for them. No shower mat, floors are dangerously slippery and the room is really tiny. The one I got was. Won't come here again. Loud, people can basically speak freely on the phone near your window and wake you up. All bad for me on this one. Booking has really settleted for low budget hotels signing on to the Platform. It's about the numbers, not the consumer, that's for sure. Booking is also disappointing for me. No real access to contact them. It's a freaking puzzle trying to contact them. I'm canceling Booking.
Good location
Stayed in August 2023
Reviewed: 12 February 2023
Pěchota
Czech RepublicThere was no WiFi in the room (but they inform about it). After cleaning, my important papers disappeared !
Location, non-stop check-in
Stayed in February 2023
Reviewed: 25 January 2023
Estir
United StatesNo hand towels available and it smelled like insecticide .The bed was not comfortable at all it felt like a wooden board . Shower was dirty.
Was close to historic center
Stayed in January 2023
Reviewed: 7 November 2022
Marcel
Slovakiaour room was in corner/dead end from patio which was originally used for storing brooms. no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv.
location in historic centrum
Stayed in November 2022
Reviewed: 29 April 2022
Daniel
United StatesDirty rooms & facility overall. Restrooms beyond dirty. Staff was friendly which was the only positive thing with this establishment. Other than that I can’t really say anything good, they should try updating and cleaning a little more.
Stayed in April 2022
Reviewed: 7 February 2022
Fed89
DenmarkWe were coming from a 20 km walk in serra gorda. We booked a hotel instead of the usual hostel to have a comfortable experience. Hot water was not available neither the evening we checked in nor the following morning. Staff said It was because cold weather (as they use solar collectors) and many guests present. It sounded like a lame excuse as they should have at least a backup heater in case there is bad weather for a couple of days in a row... Also the bathroom in our room had no window and smelt a bit like stagnant water. Wifi did not reach the room.
Stayed in February 2022
Reviewed: 12 January 2022
Emma
United KingdomWe got an extra blanket but still felt cold. Wish they would have had duvets as well. Only accept cash payment for stay. Problem with the WC - didn't work to flush the toilet. Missing small towels for hands and one for the floor.
Good location, staff very friendly and accommodating and provided extra blankets however we still felt cold in the night.
Stayed in January 2022
Reviewed: 20 February 2024
González
MexicoThere are no comments available for this review
Stayed in February 2024
Reviewed: 7 September 2023
Guillermo
MexicoThere are no comments available for this review
Stayed in August 2023
Reviewed: 23 May 2023
Xenivilioux
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 20 May 2023
Pedro
ColombiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 18 January 2023
Melchor
MexicoThere are no comments available for this review
Stayed in January 2023
Reviewed: 6 October 2022
Cecilia
MexicoThere are no comments available for this review
Stayed in October 2022
Reviewed: 7 February 2022
Juana
MexicoThere are no comments available for this review
Stayed in February 2022
Reviewed: 11 January 2022
Camila
ColombiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 11 January 2022
Camila
ColombiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 29 December 2021
Alan
MexicoThere are no comments available for this review
Stayed in December 2021
Showing 1 – 25
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