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Reviews of Hotel Aqua Palace 4 stars

225, Gwanganhaebyeon-ro, Suyeong-gu, Suyeong-Gu, 48303 Busan, South Korea

#233 of 333 hotels in Busan

Guests' Choice

Review score

Based on 42 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    9.4

  • Facilities

    7.3

  • Staff

    7.9

  • Value for money

    7.4

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Lobby (hotel) looks old

    Nice renovated room, beautifull view

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Toilet smell, not that clean (stains on the bed sheet, cut-toenail on the floor...)

    Amazing view, perfect location

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    the hotel will be perfect with clean & clear glass wall of sea-view room
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    - my room (1403) is a sea-view room but the glass (wall) is not clean & clear so that i cannot sea the gwangalli beach view clearly. sadly. - staff didn’t inform about how to use room wifi & didn’t inform that room wifi username & password is not the room number. so our family tried to login by room no. & couldn’t use wifi all 5 days while we were at hotel. sadly.

    very good location. impressive!

    Stayed in March 2024

  • Reviewed: 10 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 4 nights

    breakfast was waste of money. location was good but quite far from my work place.

    Stayed in October 2023

  • Reviewed: 16 May 2023

    8.0
    Great location
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing special to complain about.

    The location was good and since it was a festival weekend it was very busy. The ocean view from the 12th floor was spectacular!

    Stayed in May 2023

  • Reviewed: 4 January 2023

    7.0
    satisfaction but probably won’t return.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    At night, believe it or not, a number of kids drag race their sports cars along the road outside the hotel. For the life of me, I cannot understand why the hotel management doesn’t appeal to the police to make this stop. in addition, the heating system is quite noisy and wakes you up at night when it kicks in.

    The location is central; we stayed on the fourteenth floor, overlooking the sea.

    Stayed in January 2023

  • Reviewed: 8 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    wasn't clean

    Stayed in February 2022

  • Reviewed: 5 December 2021

    6.0
    Room was big enough and clean. Faculties were slightly more expensive to use than expected.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The soup and sausages could have been better. Bacon was average.

    Breakfast was fair. Fruits and bread were nice. Portions given were okay.

    Stayed in December 2021

  • Reviewed: 19 September 2021

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Beds are very firm. To access the pool deck you must pay an additional fee of 60,000krw and you can only use it once during your stay.

    Excellent location, especially if you have a sea view room. Lobby undergoing upgrades and whilst they don’t mention it when making a booking, the rooms have been nicely renovated.

    Stayed in September 2021

  • Reviewed: 23 July 2021

    7.0
    Great location. Great price.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location close to Gwangalli Beach, bars and restaurants. Comfortable bedding. Decent sized rooms.

    Stayed in July 2021

  • Reviewed: 1 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is a little run down, the room was not cleaned properly. The bathroom emitted bad odors all the time. We didn't have internet. For the price we paid breakfast was not included. I think management needs to improve on these points.

    Central to Gwangalli beach, an incredible prime view over the entire bay and its bridge....both day and night view are out of this world! Close to the hotel are many bars, restaurants (korean and international) and cafes. The room was very big and comfortable for a family of three.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    4.0
    Value for money but wouldn't be back. The room was just too hot and unclean
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Room was not that clean and they reused the pillows from precious tenants as I can smell the head of an old man! GROSS. No air-cond. The room was like an oven during the day. Reception man didn't bother to help book a taxi to the airport.

    Location was 10/10.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    1.0
    Not washed bedding
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    I booked 2 deluxe room for family But they give use 2 different floors .The staff says, sorry! but can't fixes it. No towel in the room and i requested towel but they brought three bath foot floor towels Safety box not working and beeps sound wasn't off few mins Bed sheets and blankets not washed. I don't know what the heck is this I was very shocked after i find it out I'll attached picture

    Location and view was excellent!! Convenience spa but very old need renovation

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Good place to see gwangali bridge
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    During noon time. Mid March. Super hot in the room. No air cond can switch on but just a small window u can open it n let some winds in. Not comfortable at all with hot sun and wind not flow in enough for fresh air.

    Good view. Can see gwangali Bridge and drones performance on sat night. Location is strategic. Spacious n nice to stay in when travel to busan. Nice bathroom. Good quality of shampoo n shower gel.

    Stayed in March 2024

  • Reviewed: 22 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room - No View
    • Stayed 5 nights
    • Submitted via mobile

    No breakfast included

    Very neat place in a central location

    Stayed in December 2023

  • Reviewed: 16 December 2022

    4.0
    A good location but with rock-like mattresses.
    • Business trip
    • Couple
    • Deluxe Double Room - No View
    • Stayed 2 nights
    • Submitted via mobile

    The mattress was hard like a stone. My friend and I slept horribly. It felt like sleeping on the floor. You would never expect it from a 4 stars hotel. The toilet paper was like sanding paper. Way cheaper quality than Daiso’s toilet paper. The hotel’s water park was directly out of a dystopian movie, super dirty and abandoned. Algae everywhere. I was shocked.

    Amazing location

    Stayed in November 2022

  • Reviewed: 22 November 2022

    5.0
    need to fix air condition.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 2 nights

    air condition in the room not working ..it became a heater and they can not fix .. we need to open window for all the night.

    Location opposite Gwangalli bridge. nice view

    Stayed in November 2022

  • Reviewed: 29 September 2022

    9.0
    Better than Haeundae beach
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The mattresses and pillows were uncomfortable but on par with many Korean hotels I've been to.

    The location was superb. Access to the entire beach, tons restaurants, and pubs within walking distance. The beach just across the street where they offer stand up paddle boarding and a night market with handmade souvenirs. There was an incredible view of the entire beach which would be perfect for the weekend drone light shows. The room was clean and spacious with a king and twin sized bed and floor to ceiling windows. Staff was friendly and stored our luggage for free after check out. I did not use the facilities, but a Korean sauna and pool are available and guests get 50% off tickets. There is also breakfast available for a fee, but we went to the cafe and bakery located in the ground floor.

    Stayed in September 2022

  • Reviewed: 2 September 2022

    10
    value stay, great location, water park and restaurants on site. comfortable sleeping pads.
    • Leisure trip
    • Family with young children
    • Deluxe Korean-Style Family Room
    • Stayed 1 night
    • Submitted via mobile

    water park was a bit outdated and some slides were closed.

    water park and spa right in the center of the hotel. beautiful views from the rooftop, pool and quick access to the beach and restaurants

    Stayed in August 2022

  • Reviewed: 7 August 2022

    5.0
    Hidden costs, not worth the money I paid.
    • Leisure trip
    • Group
    • Deluxe Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Hidden cost. It said nothing in the booking about paying extra to use the pool but was told it was an extra 40,000 krw per guest to use the pool. The room was clean however there was a constant dirty pile of towels left outside our hotel room door for the three days we stayed there.

    The room was very spacious and had a great view.

    Stayed in August 2022

  • Reviewed: 21 June 2022

    3.0
    i would not book at this hotel again
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    wasn’t clean at all i could not use the towels cus one of them was dirty.

    Location and ,breakfast “ good”

    Stayed in June 2022

  • Reviewed: 1 March 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    -

    PERFECT. nothing else to say. clean and the location is right in front of the beach. 완벽했어요.

    Stayed in March 2022

  • Reviewed: 20 September 2021

    9.0
    Great loaction
    • Business trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The room was great, recently renovated and a good space and great nights sleep

    Stayed in September 2021

  • Reviewed: 8 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Buffet breakfast when Covid restrictions came in was limited, especialy vege and childrens option. Cheaper rooms 1 no view 1 into bathrooms. Also garbage smell. Pool and waterpark not seperate and fees high for not great looking park, so didn't use. Soundproof. No.

    Location great, female staff very helpful

    Stayed in July 2021

Showing 1 – 25

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