732-0822 Hiroshima, Hiroshima, Minami ku Matsubara cho 1-6, Japan
#23 of 118 hotels in Hiroshima
Guests' ChoiceBased on 473 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
8.9
Value for money
8.5
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 23, 2024
Clare
AustraliaReally lovely onsen - even nicer than the pictures. Close to the train station. Friendly staff.
Stayed in April 2024
Reviewed: May 22, 2024
Pauline
AustraliaWould have breakfast dining included as cafe next door didn't offer much. But really not too much of an issue.
The hotel was modern, room well appointed, beautiful linen, we liked the bed size as it gave more room to move around. Bathroom excellent with nice products. Extremely well located to Shinkashen Trains, local transport and tourist buses. The onsen was amazing.
Stayed in May 2024
Reviewed: May 22, 2024
Myra
United States of AmericaEverything was good
Staff very nice
Stayed in May 2024
Reviewed: May 21, 2024
Chiara
ItalyThe room is very small but definitely in line with Japanese standard. The breakfast is in partnership with a cafe next door and very cheap 990¥ but with limited choice. The staff speaks limited English
The location next to the station is very convenient. Very good value for money. Nice amenities bar and nice onsen (hot spring) included in the stay.
Stayed in May 2024
Reviewed: May 20, 2024
Daniel
United States of AmericaN/A
Clean, right next to jr line, secure.
Stayed in May 2024
Reviewed: May 20, 2024
Reimarie
PhilippinesThere were no free complimentary water on the room. The room was small like other budget hotels, it would be good if luggages can be kept below the bed. It would also be good if they allow eating/drinking on the lobby area where the microwave is located, since there are seats.
I love the sento/onsen, it has both indoor and outdoor bath. It was also very close to Hiroshima station. The room was also good for 2 people. My husband loved the bathroom. You can also see on the TV the status of the laundry as well as the vacancy of the sento/onsen. The sento/onsen area has a cold water that you can drink after taking a bath. The pajama was also very comfy. There was also a microwave on the 1st floor. It was also very easy to check in and out. The view from our room was great! I love the shampoo, conditioner and body wash. You can get as many toothbrush/toothpaste, bath towel, coffee/tea as you like. Overall great experience!
Stayed in May 2024
Reviewed: May 19, 2024
Sachiyo
United States of AmericaBrown coffee/tea cups. I prefer white ceramic cups as I am a tea drinker.
Location. Room layout. Newer building. Public bath/Coin Laundry usage status available on room TV.
Stayed in May 2024
Reviewed: May 18, 2024
Tina
United KingdomBreakfast was excellent and the location from the train station was so close.
Stayed in May 2024
Reviewed: May 15, 2024
Emily
United KingdomN/a
Loved this hotel. They gave us pyjamas / indoor clothes to wear to the onsen. Onsen open until very late at night so great after walking around. Really comfortable room.
Stayed in May 2024
Reviewed: May 15, 2024
Alice
Ireland30min walk from A bomb. Breakfast is ok
Beside the train station but 30mins walk from A Bomb dome. Clean, good toiletries, lovely staff, free storage lockers
Stayed in May 2024
Reviewed: May 15, 2024
Maria
BulgariaGreat value for money! Staff was really great and helped us with our luggage forwarding. The hotel is very close to Hiroshima station. The rooms are small but have everything you need.
Stayed in May 2024
Reviewed: May 14, 2024
Chiawei
TaiwanVery close to Hiroshima JR/Shinkensen station (<5 mins of walking), and Ekie shopping mall. Perfect location for business and leisure travelers.
Stayed in May 2024
Reviewed: May 13, 2024
Therese
DenmarkA bit far from the main attractions, but manageable.
It was very close to the Shinkansen station and had comfortable rooms.
Stayed in May 2024
Reviewed: May 9, 2024
Kerry
AustraliaVery small room, with no room for second suitcase.
Close to station, shops & restaurants.
Stayed in May 2024
Reviewed: May 7, 2024
Esther
SingaporeThe dryer function is inefficient. At 10pm, I had to camp outside the laundry room to wait for an available washer/dryer as users came to further extend the drying process
Great location.
Stayed in May 2024
Reviewed: May 4, 2024
Qiansheng
Singaporethere is free onsen at level 10! coin laundry also works very well.
Stayed in April 2024
Reviewed: May 3, 2024
Marta
United KingdomBreakfast poor and not good.
Nice stay - we had an upgrade and our bedroom was quite spacious. We have breakfast included but was no good at all: hot dog, sandwiches.
Stayed in May 2024
Reviewed: May 1, 2024
Arkadiusz
United States of AmericaBreakfast option was limited but there’s food all around the hotel.
The location was spot on.
Stayed in April 2024
Reviewed: May 1, 2024
Duncan
United KingdomNothing, it was all great!
The location and ease to the train station and transport links were great. Very clean hotel, public onsen was lovely and room a good size overall.
Stayed in May 2024
Reviewed: May 1, 2024
Ken
New ZealandNot much - it is a little walk from town, so balance that with being near the station.
Clean, comfortable room. Right next to the station. Everything as it should be.
Stayed in April 2024
Reviewed: May 1, 2024
Jackie
United KingdomOnly Minor things -hard pillows again, and the washing machines seemed permanently on the go, only 5 on our floor( not sure if it was just the 5 for the whole hotel! ) waited 3 times to use one, eventually getting one at 11pm!
Location is brilliant for the Hiroshima train and bus station, which are both around the corner from the hotel, 5 mins away. The onsen was fabulous! Staff were lovely and could speak a little English or would use their 'pocket talk' machines to help converse! Luggage receiving/forwarding worked a treat again. The breakfast in the Komeda coffee shop attached to the hotel was sufficient to start the day. Room was compact, as per alot of the Japanese hotels, but had everything you needed.
Stayed in April 2024
Reviewed: April 30, 2024
Andrew
AustraliaNot being able to check in early even when within an hour of formal check-in time.
Walking distance to train station (even with luggage) and buses, convenience stores and supermarket across the road.
Stayed in April 2024
Reviewed: April 28, 2024
Travelling
CanadaLocation! Close to the station.
Stayed in April 2024
Reviewed: April 27, 2024
Hroose
BelgiumBreakfast is next doors, vouchers can be bought. However breakfast is pretty basic.
Nice hotel, good location, especially when travelling to the center of the town, or to Miyajima. Room well equipped.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content