Reviews of THE HOTEL SANRAKU KANAZAWA 21th December 2022 OPEN This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
920-0902 Ishikawa, Kanazawa, 1-1-1 Owaricho, Japan
#8 of 113 hotels in Kanazawa
Guests' ChoiceReview Score
Based on 505 hotel reviews
9.3Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.3
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Facilities
9.4
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Staff
9.5
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Value for money
9.2
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Free Wifi
9.7
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Reviewed: May 27, 2024
Michel
Portugal17 Reviews1 helpful vote10“In general nice hotel in a very good location.”- • Leisure trip
- • Couple
- • Twin Room with Garden View
- • Stayed 3 nights
The young concierge girl, was not very useful and her English is very poor.
Stayed in May 2024
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Reviewed: May 26, 2024
Mackay
Canada9 Reviews9.0“Beautiful hotel, in a great location, with terrific staff.”- • Leisure trip
- • Couple
- • Superior Hollywood Twin Room
- • Stayed 2 nights
Our room was facing the side of the building, and the audible walk/don't walk signals were someone annoying, though they seemed to shutoff after midnight. The garden/fountain in the middle of the courtyard is beautiful, it's a shame they don't seem to use it as more than just a visual feature.
Fantastic hotel with really friendly and attentive staff. Lots of little touches of luxury throughout the hotel and in rooms. Our room was rather large and had everything we needed for a great stay. The front desk staff were really helpful in assisting with booking local restaurants (they recommended an amazing family owned sushi restaurant a short walk away). Kanazawa is a very walkable city, and this hotel helps you take advantage with it's super central location.
Stayed in May 2024
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Reviewed: May 26, 2024
Seth
United States of America4 Reviews10“Highly recommend”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing.
Hotel staff were very friendly and helpful. Quality of breakfast buffet was excellent, while food choices were mostly Asian rather than western. Hotel is well furnished and upscale.
Stayed in May 2024
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Reviewed: May 24, 2024
Michal
Israel7 Reviews10“Beatifull hotel”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
None
The hotel is beatifull
Stayed in April 2024
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Reviewed: May 24, 2024
Naomi
Australia15 Reviews8.0“Lovely stay in Kanazawa”- • Leisure trip
- • Couple
- • Twin Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Beautiful hotel with a stunning garden in the middle of it
Stayed in May 2024
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Reviewed: May 24, 2024
David
United States of America1 review8.0“We enjoyed our stay and would recommend.”- • Leisure trip
- • Family with young children
- • Twin Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
The laundry facilities were inadequate. Not enough for the size of the hotel.
The rooms were good and the breakfast was excellent.
Stayed in May 2024
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Reviewed: May 24, 2024
Ronald
United States of America16 Reviews1 helpful vote10“Excellent property. Location, room, restaurant all excellent”- • Leisure trip
- • Couple
- • Twin Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing. Everything was wonderful
Beautiful property. Unbelievable breakfast buffet Convenient/excellent location
Stayed in May 2024
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Reviewed: May 23, 2024
Kim
United States of America19 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room with Garden View
- • Stayed 3 nights
- • Submitted from a mobile device
Our room had 2 double twin beds pushed together. It would have been nice to have one queen or king size bed
The hotel was located near the train station and a lot of the sightseeing attractions. We were able to walk to the famous market, gardens, castle and shrines. Staff was exceptionally friendly, welcoming and helpful. The hotel's decor was tastefully designed. So was the garden landscape. We appreciated the high quality amenities. Our room was spacious and comfortable.
Stayed in May 2024
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Reviewed: May 21, 2024
D
Australia11 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
A little regimented but mostly good
Quiet room
Stayed in May 2024
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Reviewed: May 21, 2024
Fanlika
China29 Reviews2 helpful votes10“Comfortable and affordable”- • Leisure trip
- • Couple
- • Twin Room with Garden View
- • Stayed 4 nights
- • Submitted from a mobile device
No facilities
Location , cleanliness, services
Stayed in May 2024
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Reviewed: May 21, 2024
Samantha
United States of America6 Reviews9.0“Appreciate the kind hospitality.”- • Leisure trip
- • Travelers with friends
- • Twin Room with Garden View
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Clean. Happy. Welcoming. Centrally located. Kind.
Stayed in May 2024
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Reviewed: May 19, 2024
Bodiam
Australia7 Reviews9.0“A beautiful hotel, will definitely be our choice again, if we return to Kanazawa.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
A beautiful hotel, elegant and very well located. Lovely staff and an absolute pleasure to stay I Thank you to all the team.
Stayed in April 2024
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Reviewed: May 18, 2024
Michael
Australia29 Reviews2 helpful votes9.0“A really nice hotel, with great staff, very comfortable rooms and excellent breakfast. Perfectly located, on-site parkin”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Room very comfortable, breakfast outstanding, staff very helpful, on-site parking.
Stayed in May 2024
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Reviewed: May 18, 2024
Carrie
Canada3 Reviews10“Our best hotel yet in Japan!! We were sad to leave!”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing!
Amazing breakfast, beautiful room and lovely staff!
Stayed in May 2024
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Reviewed: May 18, 2024
Irene
Australia61 Reviews3 helpful votes8.0“Lovely hotel in a great location”- • Leisure trip
- • Couple
- • Suite Hollywood Twin Room
- • Stayed 3 nights
Everything was to our liking
Room was spacious and comfortable. Handy having laundry facilities with live updates in your tv. Shuttle bus to & from the station was also very useful. A stones throw from the market and easy walking distance to everywhere we wanted to visit. The breakfast was lovely, lots of variety, fresh sushi, eggs & many local delicacies. Be sure to try the Kanazawa curry - doesn’t look much but it was great. Staff were very helpful & friendly.
Stayed in May 2024
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Reviewed: May 17, 2024
Sarah
New Zealand2 Reviews10“Would absolutely stay here again. Beautiful hotel and exceptional value.”- • Leisure trip
- • Family with young children
- • Twin Room with Garden View
- • Stayed 3 nights
- • Submitted from a mobile device
Wonderful rooms. Very comfortable beds. Excellent staff - extremely helpful with queries and helping arrange local services.
Stayed in April 2024
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Reviewed: May 14, 2024
David
Israel6 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Hollywood Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The best breakfast buffet of our trip to Japan.
Stayed in April 2024
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Reviewed: May 14, 2024
Mark
United Kingdom7 Reviews10“Fantastic.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 3 nights
I couldn’t fault the hotel. The whole experience was excellent.
An extremely well presented and decorated hotel. The rooms were well appointed and spacious for Japanese hotels. We loved the carpets and the general decor of the establishment. It’s also well situated for the castle and market.
Stayed in May 2024
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Reviewed: May 12, 2024
Mauro
Switzerland15 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 3 nights
Bar requires an extra charge per person after 17:00. It seems the strategy is to refrain guests to use the hotelbar in the evening. The extra charge makes it rather expensive if consuming only one drink. Furthermore its difficult to reserve the inhouse restaurant as hotelguest. We did not have the chance to try. Reception staff however, is very helpful and kind in finding other reataurants nearby.
Almost perfect stay.
Stayed in April 2024
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Reviewed: May 11, 2024
Kurt
United States of America1 review9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Club King Room with Lounge Access with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
Even though the front desk staff was “ English speaking”. Their understanding of the language was not good enough to really help with reservations for dinner of a taxi. Overall though a very nice hotel
Comfortable Clean good breakfast and close to the castle and other sights.
Stayed in April 2024
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Reviewed: May 10, 2024
Bing
Singapore5 Reviews1 helpful vote10“We stayed 2 nights at this hotel. It’s with short walking distance to Omicho market and Kanazawa Castle park. The room i”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Perfect location. Sparkle-less room. Comfortable beds.
Stayed in May 2024
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Reviewed: May 10, 2024
Sandra
Japan15 Reviews2 helpful votes8.0“Nice new hotel”- • Leisure trip
- • Family with young children
- • Triple Room with Garden View
- • Stayed 3 nights
- • Submitted from a mobile device
Very little place to put your suitcase into the bedroom. The morning queue for the breakfast can be very long, with people waiting outside on chairs before getting a table. The reason why I didn’t score the hotel higher is because it presents itself as a five star but there isn’t a pool and or a spa and or an onsen, which I found quite odd for a 5-star hotel
The hotel is new, everything is clean, the situation is ideal, the rooms look nice and the bathroom too. It is very near the park and the castle. There is a lot of choice in the morning, for the breakfast.
Stayed in May 2024
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Reviewed: May 9, 2024
Molloy
Australia5 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Triple Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
Proximity to attractions
Stayed in April 2024
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Reviewed: May 7, 2024
Matthew
United States of America2 Reviews10“Can’t wait to return.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Beautiful and tasteful facilities and room. Location was perfect for us. So close to market, garden, castle, etc. But also quiet and serene.
Stayed in May 2024
