Reviews of Super Hotel Premier Saitama Higashiguchi 4 stars
330-0802 Saitama, Saitama, Omiya-ku Miyacho 4-112-1, Japan
#7 of 45 hotels in Saitama
Guests' ChoiceReview score
Based on 104 hotel reviews
8.2Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
7.8
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Facilities
8.7
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Staff
8.9
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Value for money
8.1
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Free WiFi
8.3
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Reviewed: 28 May 2024
Theng
New Zealand25 reviews1 helpful vote8.0“Super Small Onsen for a Super Hotel”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
I wouldn’t call it a super hotel because the onsen is super small, only big enough for 4 people side by side, and there’s only one hairdryer and one basin in the ‘dressing’ area. Hotel’s incentive for not cleaning your room: ONE very small bottle of water to be shared between 2 people. Check in strictly 3pm, check out 10am.
The location is convenient, staffs are super friendly and helpful, comfortable beds, good breakfast, free coffee and teas almost all day, free toiletries. No keys, everything pin pad.
Stayed in May 2024
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Reviewed: 26 April 2024
Daphni
Singapore8 reviews9.0“Fuss free, clean and a great stay!”- • Leisure trip
- • Family with young children
- • Two Connecting Double Rooms
- • Stayed 5 nights
Fuss free checkin & checkout, friendly staffs, amenities are great! Location is a short walk from the train station which is easy to access with many train lines options. Highly recommended!
Stayed in March 2024
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Reviewed: 26 April 2024
Daphni
Singapore8 reviews9.0“Great Stay! :)”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 5 nights
Friendly staffs, free checkin & checkout, clean and amenities are great! Location is a short walk from the train station which is easy to access with many train lines options. Highly recommended!
Stayed in March 2024
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Reviewed: 8 April 2024
James
United States1 review7.0“Great stay but bring a pillow.”- • Leisure trip
- • Couple
- • Theater Double Room
- • Stayed 1 night
- • Submitted via mobile
The room was small and the pillow was uncomfortable. It was one pillow for two people and had some kind of hard shredded material.
The onsen was great for a modestly priced hotel way outside of central Tokyo. The front desk attendant was very sweet. It was an easy, seemingly safe walk from Ōmiya Station. There are a number of nearby restaurants. I went to the one on the ground floor that you walk past about a block before the hotel, and it was one of the best I went to in Japan.
Stayed in April 2024
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Reviewed: 7 April 2024
Haw
Hong Kong1 review8.0“It is a good and joyful experience to have a stay in your hotel.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
It will be much better if the check-out time can be extended to 11am.
The location is fine but it is difficult to book for a breakfast.
Stayed in April 2024
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Reviewed: 1 April 2024
Tipwimon
Thailand20 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Two Connecting Double Rooms
- • Stayed 1 night
- • Submitted via mobile
Great location , good onsen
Stayed in March 2024
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Reviewed: 22 January 2024
Jamie
Australia3 reviews1 helpful vote9.0“Nice and Cozy”- • Leisure trip
- • Couple
- • Theater Double Room
- • Stayed 1 night
- • Submitted via mobile
The bed was great, however there was only one pillow for two people and it was very hard and had a very pebble/smalle stone internal cover.
Overall experience was fantastic, really helpful and late very late check in. The room was small but nice!
Stayed in January 2024
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Reviewed: 20 January 2024
Enanoria
Australia4 reviews8.0“For the location and walkability to public transport, restaurants etc, this location was perfect.”- • Leisure trip
- • Family with young children
- • Two Connecting Double Rooms
- • Stayed 6 nights
Room was very small. toilet area was very small. For people with long legs and tall, when sitting on the toilet, the knees touch the wall - which was quite uncomfortable.
Clean. Loved the range of pillows available. Love being able to help myself to the amenities provided at the lobby or make myself coffee/tea anytime. Washer dryer facilities are great along with the hangout area on level 2.
Stayed in January 2024
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Reviewed: 13 January 2024
Roxanna
United States8 reviews2 helpful votes8.0“Excellent proximity to omiya station. Comfortable room, nice insen”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 12 nights
- • Submitted via mobile
The massive heavy pillow that took up half the bed!! Also friend tried to leave flowers for me but desk refused to accept. I had signed up for double room but room not large enough for 2 people. Had to get a second room this paid for 3 people when we were only 2
Breakfast very good, but sold out for part of our stay. Onsen was excellent. Pillow choice lovely but none available on day of check in. Staff lovely
Stayed in January 2024
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Reviewed: 15 December 2023
Jin
Singapore1 review8.0Very good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Orientation of fixed furniture, lack of pillows first night
Nice and cozy place, Space in room
Stayed in December 2023
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Reviewed: 4 December 2023
Beary
Singapore21 reviews6 helpful votes7.0“Positive Experience”- • Leisure trip
- • Family with young children
- • Two Connecting Double Rooms
- • Stayed 2 nights
- • Submitted via mobile
If there is one thing, it would be the size of the rooms we chose. No fault of anyone in this case.
The hotel had an onsen which differentiated it from the others. The service staff were friendly, particularly the ones who were at the breakfast cafe. The hotel also had a pillow shelf at the ground floor, allowing guests to take different types of pillows suited to their needs back to their rooms. Overall, the experience was very positive.
Stayed in December 2023
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Reviewed: 13 November 2023
Susan
United States6 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Staff were very friendly. Location close to Bonsai Village and Train Museum and restaurants.
Stayed in October 2023
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Reviewed: 29 October 2023
Jonathan
Canada11 reviews1 helpful vote8.0“Good location when transiting on shinkansen without going to Tokyo.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Good hotel near the Omiya station for those wishing to transit on the shinkansen without going all the way to Tokyo. One people mover station away from Railway Museum.
Stayed in October 2023
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Reviewed: 28 October 2023
Mayumi
Japan8 reviews9.0“Quiet, clean, sustainable, reasonable,easy to access. Enjoyed hot spring bath. Will come back again!”- • Leisure trip
- • Solo traveller
- • Theater Double Room
- • Stayed 6 nights
- • Submitted via mobile
The bathroom is small. A bit hard for toilet for those who are overweighted.
Ecology oriented hotel. Clean everywhere.
Stayed in October 2023
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Reviewed: 14 October 2023
Cameron
Japan4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Two Connecting Double Rooms
- • Stayed 2 nights
The breakfast timing was a little tight - extending this an extra 30 minutes would be good. The spa is a little small.
The hotel is modern and tidy. The spa was nicely presented. The breakfasts were tasty.
Stayed in October 2023
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Reviewed: 26 September 2023
Ryu
New Zealand13 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Very close to Omiya train station
Stayed in September 2023
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Reviewed: 21 September 2023
Mei
Hong Kong5 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- Great location, close to Omiya station, convenient stores, shops, and restaurants - Very friendly and helpful staff. - Ideal for solo travellers.
Stayed in July 2023
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Reviewed: 5 August 2023
Lukas
Sweden2 reviews8.0“overall a very pleasent stay”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
the english breakfast was not as good as what I had in mind and also, although the hotel says that they speak both japanease and english, most staff spoke to me in japanease (I managed somehow with google translate anyway).
The staff were nice to talk and also helpful
Stayed in June 2023
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Reviewed: 15 June 2023
Dennis
Netherlands15 reviews3 helpful votes9.0“Very nice hotel”- • Leisure trip
- • Solo traveller
- • Theater Double Room
- • Stayed 1 night
- • Submitted via mobile
No complaints.
Staff was very friendly and very interested in my travels. Room was very comfy and clean.
Stayed in June 2023
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Reviewed: 13 May 2023
Carl
United States52 reviews5 helpful votes8.0“This is a good option for Omiya.”- • Leisure trip
- • Couple
- • Room Selected at Check-In
- • Stayed 1 night
- • Submitted via mobile
complicated electronics
clean and well located
Stayed in May 2023
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Reviewed: 11 April 2023
Jun
New Zealand1 review9.0Superb- • Family with young children
- • Double Room
- • Stayed 5 nights
- • Submitted via mobile
Hotel staff are so friendly and polite.
Stayed in April 2023
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Reviewed: 8 April 2023
Suen
Hong Kong38 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
the breakfast less than expecting, just normal, quantity & type of food is not good, no need to pay.
the room quite clean but a little bit small, near Oyima station ＆ shopping street.
Stayed in April 2023
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Reviewed: 23 February 2023
Zofia
Australia25 reviews3 helpful votes9.0“Great beds”- • Leisure trip
- • Family with young children
- • Hollywood Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Bedding and pillows were super comfortable. You also could choose another type of pillow from a wall of pillows. Rooms was large. Onsen was really good also.
Stayed in February 2023
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Reviewed: 17 November 2022
Mayu
Japan8 reviews8.0“great value for stay, hot spring, amenity’s. You will not regret it!”- • Leisure trip
- • Solo traveller
- • Room Selected at Check-In
- • Stayed 10 nights
- • Submitted via mobile
The room cleaning (dusting)was not enough. Other than that, it was great.
the water is mild for drinking and shower. the hot spring is great 👍 loved it.
Stayed in November 2022
