250-0403 Kanagawa, Hakone, Sokokura 240‐1, Japan
#7 of 138 hotels in Hakone
Guests' ChoiceBased on 778 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
8.8
Facilities
9.6
Staff
9.7
Value for money
9.4
Free WiFi
9.1
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End of dialog contentReviewed: 30 May 2024
Orla
IrelandStairs to the main reception
Relaxing clean amazing facilities
Stayed in May 2024
Reviewed: 28 May 2024
Lucy
United KingdomThat I couldn’t stay longer!
It was spotlessly clean, the staff spoke very good English which was helpful and check in was seamless. The onsen (indoors and outside) were lovely, the kitchen and lounge area were really nice places to hang out. Totally tattoo friendly too
Stayed in May 2024
Reviewed: 28 May 2024
Kate
IrelandBeautiful property situated in a stunning area. The Onsen was very relaxing and clean. The shared area was well equipped and very comfortable. Highly recommend
Stayed in May 2024
Reviewed: 28 May 2024
Matthew
United KingdomThe only gripe we had was the dorm was very hot. There are AC units but they are not set low enough. Once in your booth with the curtain shut the heat was almost unbearable. I had to get a fan from reception and kept it on through the night with the curtain open.
Fantastic guesthouse, we stayed in the shared dorm and were satisfied with the set-up. Modern and clean. Staff very friendly and helpful. Free coffee (beans and grinder) in the kitchen but nothing else food/drink wise. By far the best 'hostel' style acommodation I've stayed in. The booths are massive and will fit you, your bags and the provided towels etc. The onsen was lovely too. We went in each morning to shower (the only shower for dorm rooms is in the onsen) and there was nobody else in there. There are shower curtains if you're worried about privacy.
Stayed in May 2024
Reviewed: 28 May 2024
Kimberly
SingaporeNil
Love the style of the room and onsen was great too! Is large enough to sleep 4 adults or even more.
Stayed in May 2024
Reviewed: 28 May 2024
Lucie
MexicoNot too many food options around- be sure to book early! Also capsule dorm can get loud
Loved having an onsen onsite and the communal area was amazing. Staff were great and the whole property was very clean. There was also a bus stop right outside
Stayed in May 2024
Reviewed: 26 May 2024
Ninah
ThailandThe bed is too soft and the pillow is too high for me. So I woke up with a bit of stiff back and neck every morning. Otherwise, everything is cool.
The place is clean and well maintained. Location is right next to the bus stop. Onsen facility is a plus. The common area is very spacious and cozy. The staff are really nice and keen to communicate with you!
Stayed in May 2024
Reviewed: 25 May 2024
Andrea
AustriaNot applicable
Great place, very friendly staff, felt very comfortable. Got good recommendations for my hikes.
Stayed in May 2024
Reviewed: 23 May 2024
Fiona
FranceIt is not a negative point as per say, but be aware that there is no proper shower. If you want to shower you have to use the one placed next to the Onsen. So you'll be naked in front of others, there is no other option. I've seen ladies being unhappy about that... And who chose not to shower on that day because of that.
Stayed in April 2024
Reviewed: 23 May 2024
Shi
Singaporedoor closing/ opening sound is quite loud, and the alarm will ring if it’s not closed properly.
Everything is good
Stayed in May 2024
Reviewed: 23 May 2024
Andrea
SwitzerlandExceeded my expectations. Super clean and comfy a nice Onsen. Wish I had stayed longer! Also loved Hakone. Nice comon areas.
Stayed in May 2024
Reviewed: 22 May 2024
Charlotte
United KingdomStronger air conditioning in the dorm as it got a little hot at night, but easily fixable
The facilities were amazing, the location was beautiful, everything was very well styled and clean.
Stayed in May 2024
Reviewed: 22 May 2024
Jodie
United StatesThe room is a little tight with the two beds but it's not too bad.
The onsen is so nice. It made me feel a little special and luxurious. The grounds are gorgeous. The staff are so nice. The slippers and sleepwear are really comfortable. I don't see myself wanting to stay anywhere else in Hakone.
Stayed in May 2024
Reviewed: 18 May 2024
Marcel
United StatesThe shared bedroom door could be less noisy when opening/closing.
Everything about this place is perfect. Right in front of bus station, close to 7-11. Beautiful inside and onsens.
Stayed in May 2024
Reviewed: 12 May 2024
Ed
United KingdomWe stayed in a private room which was big but there was a very unpleasant smell in the room and there were no proper blinders on the windows which in the morning was super bright, I know this is a minor but I was planning to have a lazy morning but was up at 6! Haha
The onsen is amazing.
Stayed in May 2024
Reviewed: 11 May 2024
Sarah
CanadaThe lock system on the room’s door. Anytime someone doesn’t close the door well, it makes an annoying alarm
The onsen, the spacious capsules, the nice lounge to eat / cook / chill
Stayed in April 2024
Reviewed: 7 May 2024
Fia
AustraliaAccess from the street is a bit tricky for those with big luggages, would recommend traveler to bring a backpack with necessities and leave their luggage in coin lockers in the Odawara station.
Very well facilitated, especially the lounge room! Highly appreciate the indoor and outdoor onsen which also allows those with tattoos to join :). Overall vibe is very cozy and homey, probably the best accommodation during my trip!
Stayed in April 2024
Reviewed: 5 May 2024
Ashley
United StatesWould be nice to have breakfast in the morning but the there is bakery and other places nearby to eat.
The entrance, when leading down the stairs, how clean the environment felt to excellent greeting. First time here and it actually exceeded my expectations to be honest.
Stayed in May 2024
Reviewed: 5 May 2024
Jacqui
AustraliaThe onsen was fabulous and the location was idyllic. We loved the smaller village feel and listening to the sounds of the river from our balcony. The communal area is simply amazing, with an awesome kitchen space, coffee, games, space to chill. Staff were so accomodating. What an excellent end to our Japan holiday!
Stayed in April 2024
Reviewed: 5 May 2024
Trairat
ThailandNice and clean with stunning view! We stayed in a private room with private bathroom which was very convenient. The lounge area was beautifully decorated and lovely to spend some time there. We also really enjoyed the Onsen baths.
Stayed in April 2024
Reviewed: 1 May 2024
Oliver
FinlandThe onsen was great! The staff was helpful and kind All facilities were very clean
Stayed in April 2024
Reviewed: 29 April 2024
Yarin
IsraelNothing
I’ve been to many hostels in Europe, and have to say that this is the best hostel I’ve been to. Amazing facilities, looks and decorated incredible, and has everything you could ask for
Stayed in April 2024
Reviewed: 29 April 2024
Pavel
United KingdomThe ONLY downside is the fact that the cleaning room with showers is only attached to the indoor onsen and there is a small corridor you have to go through to get to the outdoor onsen. You are not allowed to do it while wearing a towel so have to get dressed after cleaning at the indoor onsen and then getting undressed at the outdoor onsen. However this is TINY inconvenience in comparison to the amazing staff, facilities and enviornment.
It was awesome. It has everything you'd want (at least from a capsule booking perspective). The capsules themselves are very spacious - enough for bag / suitcase and then even more space behind the pillow (enough for clothes / bag) with multipled charging ports (usb/sockets) and a shelf + 4 digit safe to boot! Temperature was also perfect, it was so comfy to sleep and I'm fairly tall! The facilities: The kitchen is SO amazing. Has every single cooking equipment & utensils you could imagine. Even a drip coffee set! I went to the kitchen in the morning to find people making their own drip coffee! Coffee is also free along with a whole bunch of different teas. The living / common area - it's attached to the kitchen and is SO cozy. There is a more modern styled section with tables and chairs that's then connected to a very japanese traditional area with very low tables and a nice atmosphere. (I got tipsy on sake and fell asleep there reading manga haha). They actually provide a full bookshelf worth of different mangas to use for free! There's also a board with a ton of information too. There was a recommended wagyu burger place and it was awesome with extremely cheap cocktails! Called 'Funny's Grill & Bar' I think. Finally for the big one, the onsens! They are obviously Hakone onsens so the water is very nice with the natural smell you'd expect. There are both indoor and outdoor onsesns (both gender segregated). The outdoor one is smalled but has the most amazing atmosphere. Sitting there at night or morning is an experience everyone should try at least once. I got lucky and had it to myself both times I went! It's also right outside a bus stop which is around halfwayish between the lake and Hakone-Yumoto station so it's very convenient. AND IT WAS SO CHEAP, 100% reccomend.
Stayed in April 2024
Reviewed: 28 April 2024
Maria
United StatesStairs to climb. Outdoor onsen is not convenient to access.
Big and comfortable common area. Big windows facing the hills with trees. Design with wood color.
Stayed in April 2024
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