150-0044 Tokyo-to, Shibuya-ku, Maruyama-cho 1-1, Japan
#881 of 1,383 hotels in Tokyo
Guests' ChoiceBased on 402 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.9
Staff
8.6
Value for money
7.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 1, 2024
Erika
SwitzerlandBeds were quite small therefore we had to book a twin room which was more expensive
The location is great.
Stayed in June 2024
Reviewed: May 29, 2024
Nadine
United States of America- Noise from nightlife: If you are a light sleeper, bring earplugs. Expect noise of nightlife to continue until 4-5 AM (especially during the weekend). If you like nightlife, this may be more of a pro for you.
++ Location: Excellent location only a short walk from all the shops, restaurants, and tourist spots. + Public transportation: 10 minute walk to Shibuya station. + Thoughtful additions to room: The room had thoughtful additions such as shoe horns, toothbrush/toothpaste, an extra chair, a full desk, which added more comfort to the room.
Stayed in April 2024
Reviewed: May 23, 2024
Susan
United KingdomThere were just some flimsy blinds over the windows so the room was fully light from 4am when the sun came up!
We booked a deluxe twin and each bed was a large size. The hotel have clearly listened to previous feedback as there is a curtain across the clear bathroom door, there were 2 pillows each. The room was well stocked with toiletries, had coffee machine and kettle and hairdryer. You could request full clean each day or simply a change of towels.
Stayed in May 2024
Reviewed: May 19, 2024
Susan
United States of AmericaThere wasn't really anything wrong with the place, it was just a little cramped, which is typical for hotels here.
The location was excellent.
Stayed in May 2024
Reviewed: May 17, 2024
Rachel
United States of AmericaThe room was incredibly small.
The location is amazing and check-in and check out was super easy! Check-in was mostly electronic and available in multiple languages.
Stayed in May 2024
Reviewed: May 17, 2024
Gary
AustraliaNice modern, fairly large rooms especially by Tokyo standards. No breakfast restaurant although there was a little cafe open during the day. Hotel is about 500m from Shibuya station. Plenty of restaurants within an easy walk of the hotel.
Stayed in May 2024
Reviewed: May 15, 2024
Andrew
South AfricaThe hotel is a very quiet oasis in the urban jungle that is Shibuya- within easy walking distance of the bars but on a main route so accessible for taxis and so forth
Stayed in May 2024
Reviewed: April 29, 2024
Kyle
CanadaLoud in hallways early in morning, view of brick wall
Location good, as advertised for room size and facilities
Stayed in April 2024
Reviewed: April 25, 2024
Sera
Hong KongNo laundry room
Location. The sauna room was great and more spacious than some other budget hotels in Tokyo
Stayed in April 2024
Reviewed: April 15, 2024
Mark
AustraliaThe room was quite small .
The staff were fantastic as was the location.
Stayed in April 2024
Reviewed: April 11, 2024
Brendan
IrelandThe property is so central to all in Shibuya and only short minutes from the JR line train. Staff were very helpful in returning lost property to us. They went above and beyond to ensure we had a pleasant time.
Stayed in March 2024
Reviewed: March 23, 2024
Chris
ThailandGood location close to the center of shibuya. Close to lots of nightlife. Good value.
Stayed in March 2024
Reviewed: March 20, 2024
Scott
United KingdomHeating was either all or nothing. Cosy rooms, pretty standard for Shibuya mind.
Nice staff. Position close to the action but in a quieter area.
Stayed in February 2024
Reviewed: March 4, 2024
Jaime
United States of AmericaThe room was extremely small, which is our fault. I didn’t look into it too much, but very clean.
The location was amazing! Very close to everything
Stayed in December 2023
Reviewed: February 26, 2024
Caley
AustraliaLocation was busy, so there was lots of street noise at night. Walls were pretty thin so we were woken up at bit, when other guest were getting back late at night.
Staff were so friendly and accomodating.
Stayed in February 2024
Reviewed: February 26, 2024
Spiros
AustraliaExcellent location, walking distance to Shibuya station.
Stayed in February 2024
Reviewed: February 26, 2024
Carolin
GermanyTiny room that felt very cozy and not crowded at all
Stayed in February 2024
Reviewed: February 20, 2024
Benjamin
United States of Americawalk was a little far from the train station.
The Hotel and Room was nice. The beds were comfortable. Lots of food options nearby. Friendly staff.
Stayed in January 2024
Reviewed: February 15, 2024
Toshi
JapanIt was central heating and was super hot.
Clean and good room.
Stayed in February 2024
Reviewed: January 29, 2024
Martin
Australiathat I did not find it earlier & only stayed the one night.
like a little oasis in the craziness of Shibuya. fabulous restaurant next door and a couple of cool bars across the street. clean great staff and good value.
Stayed in January 2024
Reviewed: January 17, 2024
Stephanie
Australia(STAY 2 NIGHTS $714 AUD); BEDS: pillows were disgusting texture, clumping all throughout and soft, I slept with mine folded in half. We stayed again at the end of the trip and it was regrettable, we were placed on level 5 in the same room layout, the room was dusty and crusty, the refrigerator was rumbling like it was planning for takeoff and we had to unplug it at night, luckily it was very cold at night so our goods in the fridge did not spoil. Was greatly unimpressed that from our last stay there was a significant drop in quality.
(STAY 7 NIGHTS$2804 AUD); Rooms were larger than most in Japan, we had 2 double beds "comfort" room. crammed with 2 large suitcases alas, we managed to hide one in a corner and play hop scotch to get the window open. The other on the desk and chair. Few items in the closet on hangers and backpacks stashed in there too. Beds comfortable and big Location was great 10 minutes (unless you get lost) to the Shibuya station, Nightclubs a few doors down (heard nothing in the night, we were on the right hand side which faced away from majority of the clubs. Heaps of cafe's and restaurants, we barley touched the surface of all the places near us. Did not try the food within the hotel. Shibuya station is a little confusing at first due to the many entrances to different lines... research before going what lines you need. We used many JR lines, Shinkansen, JY and more... If you're looking for traditional Japanese touches, look elsewhere. Not one person was Japanese but all spoke great Japanese.
Stayed in November 2023
Reviewed: January 13, 2024
Alijah
JapanThe noise from the room beside us was irritating
They had a nice room good showers and clean rooms
Stayed in January 2024
Reviewed: January 12, 2024
Lucy
AustraliaThe window looking into the bathroom was a bit awkward, as well as a small room and no space to store suitcase even for a solo traveller. View from the room was unattractive.
The room was very nice, modern and clean. Location was great, very close to Scramble Crossing and Shibuya Station. The heated toilet seat was a bonus. Reception kindly stored my friend's bag while I was finishing packing before check out even though she was staying at a different hotel.
Stayed in November 2023
Reviewed: January 7, 2024
David
United States of AmericaRoom was small but probably typical for this location in Tokyo.
Great location. Surprisingly quiet.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content