730-0856 Hiroshima, Hiroshima, Naka-ku Kawaramachi 10-20, Japan
#49 of 118 hotels in Hiroshima
Guests' ChoiceBased on 408 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.3
Facilities
8.7
Staff
8.6
Value for money
8.9
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Luís
PortugalThe mattress was a bit hard
Location, quiet, good facilities
Stayed in May 2024
Reviewed: 14 May 2024
Mariko
NetherlandsThe location was not that well reachable
I had a room for myself
Stayed in April 2024
Reviewed: 14 May 2024
Simona
ItalyVery good for a couple of nights, spacious capsula. Extremely helpful at reception
Stayed in May 2024
Reviewed: 3 May 2024
Alexandru
RomaniaThe pillow was quite hard
Good location and easily accesible whether you arrive by plane or by bus. The capsules are well equiped and confortable. Complimentary pijamas, tooth and hair brushes were a nice touch. Everything was emaculate.
Stayed in May 2024
Reviewed: 2 May 2024
Julián
ArgentinaSúper cómodo, y silencioso
Stayed in April 2024
Reviewed: 23 April 2024
Myriam
FranceThere was a leak and for Some reason the staff came to fix it at 11pm one night so it was not comfortable. I don't know whey they didn't do it earlier or the next day
Very nice and clean and more comfortable than Ibexpected. Great for a short stay
Stayed in April 2024
Reviewed: 22 April 2024
Adele
AustraliaThe girl at the front desk is not very welcoming. Laughed at my request when I asked to keep my small day bag behind reception because it was valuable, rather than just on the floor with the rest of the backpacks and suitcases. The guy at reception was lovely and helpful though, at both check in and check out. The mattresses are incredibly thin and therefore uncomfortable. I have slept on many futons comfortably. This was thinner. Was tolerable for one night, but I wouldn’t stay for longer than that. Bin in the female dorm was not taken out and was overflowing with takeaway leftovers that smelt.
Clean facilities, bedding and bathrooms. Great location, convenient to get around, but still quiet enough at night to sleep. Key card access for everything - don’t loose it. Nice that they had toilets and a basin in the room, showers were accessible by elevator.
Stayed in March 2024
Reviewed: 21 April 2024
Maria
AustraliaI just stayed one night . But I went a few times to the reception and most of the times no one was there .
Spacious capsules
Stayed in April 2024
Reviewed: 20 April 2024
Amber
CanadaPretty well everything, except the lobby had a bit of a stale smoke smell, but other than that everything was great! We had everything we needed and they provided a great space.
Stayed in April 2024
Reviewed: 20 April 2024
Robert
AustriaWhy was the capsule up high and not on the ground? Had to climb up every night. Wad a bit weird
I had my own room
Stayed in April 2024
Reviewed: 20 April 2024
D_amina
KazakhstanWhen booking a tall Capsule, it is not indicated that they are in a common area for men and women.
beautiful photos of the area on each floor
Stayed in April 2024
Reviewed: 19 April 2024
Laura
United Kingdomgood location to peace park and public transport!
Stayed in April 2024
Reviewed: 17 April 2024
Kenneth
United KingdomIt took some time to travel from central Hiroshima to the hostel, but it was at least accessible via one tram from Hiroshima station
The hostel was really great and we were able to easily make flexible changes as our plans changed closer to the time. The location is close to a tram stop and the luggage storage is of a bike style lock which is allocated to your capsule pod number. The showers and toilets were to a modern standard and overall everyone respected quiet times and it was great. We had a comfortable stay here and would definitely come back again!
Stayed in April 2024
Reviewed: 17 April 2024
Sharon
United KingdomEntry via garage
Clean comfortable Walkable to Peace Park, museums, near transport and supermarket and 7-Eleven
Stayed in March 2024
Reviewed: 14 April 2024
Alec
United StatesThe capsule’s “fan” was kind of a joke and I had to keep my privacy screen open for airflow because it was so warm. I didn’t even sleep with a blanket. The pillows are also really hard if you aren’t used to those kinds. I used the blanket/comforter to cushion it.
The shower was nice, the bathrooms were good, the towels and pajamas provided were comfortable. The front desk attendant was nice and helpful.
Stayed in April 2024
Reviewed: 14 April 2024
Eddy
United KingdomRooms for one person didn't have a proper door and just one curtain.
Location next to the memorial park.. Very clean and you get all the equipment you need to stay for one night.
Stayed in April 2024
Reviewed: 13 April 2024
Kinga
PolandVery clean property. I spent 2 nights at private capsule room - it was comfortable and bigger that I expected.
Stayed in March 2024
Reviewed: 12 April 2024
Ritza
United StatesBe aware that the private rooms do not have an actual door, it is just a screen. You do get a locker to keep your items safe and secure.
There were a lot of ammenities and the pods were very comfortable. I’d basically describe this as an adult hostel. You get a lot for your money and it’s a great spot to stay for one or two days.
Stayed in March 2024
Reviewed: 11 April 2024
Claudia
SpainA little complicated to open the luggage
Clean and easy
Stayed in April 2024
Reviewed: 10 April 2024
Mayra
AustraliaThe mattress is super old and not comfortable
Stayed in March 2024
Reviewed: 9 April 2024
Giorgios
SingaporeNothing
I like the neighbourhood, around the area there are 5 food eateries, other than the conveniences stores There are also many local marts so you get fresh fruits at a very affordable price. Facility is clean and the people who stayed at the same hostel were very quiet and respectful people!
Stayed in April 2024
Reviewed: 5 April 2024
An-na
PolandI liked the space in the capsule and the common area. It was very comfortable and intimate. I got my keys to the locker and my own bed with the TV. I really enjoyed the atmosphere.
Stayed in April 2024
Reviewed: 4 April 2024
Emma
United KingdomBeds were a little hard, but in my experience so far this seems to be fairly normal in Japan?
Really good location for the price. Lots of privacy in the capsule rooms. Very very clean everywhere. Nice communal spaces, although not many seemed to use them. Good toiletries available if you have forgotten yours.
Stayed in April 2024
Reviewed: 1 April 2024
Kei
New ZealandThe capsules can get a bit stuffy like others have mentioned. It was quite cold outside during my stay, and in Japan they like to blast their heaters, so it was warmer in the dorm than I preferred. You can turn on a fan by your bed, but it is not very strong. I left a gap in my blind to help the airflow. Also wish there was a fridge for everyone to keep their food in (or at least, I couldn't find it).
Location was great - in a quiet area with bus and tram stops basically outside. There's an elevator available for those with big luggage. The staff were welcoming and helpful. The dorms aren't too big, but they are clean with enough space. The capsules were comfortable too, and I slept well. Free towels and amenities are also a plus! ありがとうございました!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content