Google maps says to get off at an earlier bus stop which means walking on a scary road for a while! I would recommend getting off at the Motohakone bus stop next to the Lawson instead.

Amazing stay!!! The location is amazing, right on Lake Ashi - a short walk to the iconic tori gate and Hakone shrine as well as a beautiful view of Mount Fuji! It's also right next to a bus station and the sightseeing ship. I liked the deluxe room as we got our own bathroom, wifi and it was a larger room. It was super comfy and clean. Also right next to a Lawson and plenty of lunch and dinner options around.

Stayed in May 2024

The food was correct but not amazing though ! The room was nice but very small

The location was great, the atmosphere was amazing - it felt like a little cocoon in the mountain ! Staff was very helpful ! One of our favorite stays in Japan

Stayed in March 2024

Small safety hazard regarding the low wall when climbing up the stairs to the 2nd floor. Guests have to he careful not to walk too close to the wall. Parking was across the road without any traffic lights, have to be careful when crossing at night.

Value for money compared to other hotels in the vicinity. Staff were very friendly. Location is very good, walking distance to the lake, sunset by the lake was one of the best!

Stayed in May 2024

Transport to get to the hotel from the train station

Room, Location, facilities and Food

Stayed in May 2024

Nothing

Wonderful atmosphere, clean and very nice staff.

Stayed in May 2024

Very cozy lobby with a fierplace, good breakfast, the big double room had a heating mat in the sitting area <3 Clean shared bathrooms with all equipment.

Stayed in May 2024

The capsule room was not comfortable. It got really warm since it doesn’t have enough ventilation once you close your privacy door. I left it open to be able to sleep.

The location, common area, food, and the staff were great! Huge lockers to store your luggage.

Stayed in May 2024

See above

Nice lounge and bar area. Good (slightly over priced food on offer). Breakfast good value for money for slightly weird mixture of eastern and western breakfast. We paid for a room with a balcony. Only room to stand on it, no chairs etc. Weird bed set up with one double on the floor and then another bed over it about 2 ft high. Felt like being in a cave. No space for luggage or clothes.

Stayed in May 2024

Balcony could have done with a couple of chairs to enjoy our morning coffee on and the shower could do with updating. But these are more suggestions and didn’t detract from the stay.

Lovely staff and communal lounge areas. Enjoyed some yummy cocktails at the end of the day. We stayed in one of the superior double rooms and it was perfect - probably the most spacious that we had in our 17 days in Japan! Perfectly situated in a small sleepy part of Hakone, although about a 45 minute bus ride from the closest JR train line.

Stayed in May 2024

There was a HUGE spider on the wall of one of the restroom, which was kind of scary when I first saw it. I then always use the other restroom. You don't get your towels changed everyday, so I'd suggest keep your towel after showering the first day if you plan to stay here for more than one night (or ask them they might change it for you).

Breakfast was great, it was confy and warm with yogurt, bread, and some protein such as chicken and egg. It also comes with your choice of drink. Room was also good, at first it may seem a bit compact and dim but I got used to it after spending couple hours in it, bed was confortable. Showering space is clean, with plenty of utilities available. It is also at a great location, within less than 10 minutes walking distance to the lake shore of ashinoko, haokone jinja, convenient stores such as Lawson and 7-11, and some good japanese/western style restaurants.

Stayed in May 2024

Excellent location

Stayed in May 2024

Location of the toilet was not ideal, had to enter shared lounge/dining area.

Stayed in May 2024

It was a bit expensive for what you get, but Hakone is expensive so I guess there is not much to do about it

Everything was great. The staff, the lounge and the room

Stayed in May 2024

The luggage room is on the first floor, which can be annoying. But I suggest packing up a few things you'll need for the stay in a smaller bag that you can keep in your big capsuale. A few hooks in the capsule would be nice.

I loved the location being walkable from the ferry station and bus station. They have an in-house restaurant and cook up delicious food. The lounge area was perfect. It rained one entire day, so having books and a cosy place to sit and read helped pass time. The staff are warm and friendly. The capsule was comfortable, and the double bed size was more than enough for one person.

Stayed in May 2024

Its a little pricy.

Lovely place, very cozy. Breakfast is good. bed is very big an good. Good facilities.

Stayed in April 2024

The only thing is that they have no dimmers in the bunk beds room, but that is all.

It was beyond my expectation. I wouldn't imagine such a place existed. You get to enjoy a comfy lounge around a fire place and meet other travelers. The staff speaks decent english, you can enjoy free tea in the morning and they have a bar with great local Sake in the evening. The food is also amazing, both (breakfast and dinner).

Stayed in May 2024

Very nice place, best thing to sit at the fire after a long day and relax with a drink.

Stayed in May 2024

Amazingly beautiful place super cozy and comfortable.

Stayed in May 2024

Common area was very cozy and property was right by the water, minutes walking to the Hakone shrine with balcony views of the lake. The food was very good, convenient, and reasonably priced. Taller people may feel cramped, but otherwise this was a fantastic place to stay.

Stayed in May 2024

Lockers were far away from capsules, and the food was western when I would have liked Japanese.

The lounge area and bar was an incredibly cosy space with the fire going.

Stayed in May 2024

We chose the superior room which is one of the private room options, which was very spacious with a small balcony a really good set-up in terms of bed etc. The lounge area, food, drinks and service were exceptional and it’s a five minute walk to the most iconic view of Hakone. We would definitely come back.

Stayed in May 2024

Nothing

Great location, friendly staff

Stayed in May 2024

Room is tiny but there are lockers to store your belongings in so you don’t need a big bag. Price is a little high considering the room size and breakfast not being included.

The shared lounge area, sat around the fire, was really cosy. The shared wash facilities were very clean with plenty of amenities.

Stayed in April 2024

The toilet in ground FL is beside the main lobby. I hope they make one nearer to the shower area and not pass main lobby esp at night when one is wearing nightwear. But still everything was perfect

Service and ambience and location.

Stayed in May 2024