060-0001 Hokkaido, Sapporo, Chuo-Ku Kita1Jo Nishi7Chome 6, Japan
#6 of 207 hotels in Sapporo
Guests' ChoiceBased on 453 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.5
Facilities
9.3
Staff
9.4
Value for money
8.6
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Siriman
ThailandSmall room and dark light in the room for corner room .
Japanese style and have Onsen
Stayed in May 2024
Reviewed: May 22, 2024
Tommy
FranceEverything was spot clean, service was polite and respectful of the customer privacy, explanations were clear, and recommendations were useful.
Stayed in May 2024
Reviewed: May 18, 2024
Danni
New ZealandThe location is slightly out of the way. Not bad for spring/summer but can imagine it'll be difficult to access in the snow with heavy luggage
Staff were really friendly. Really like the ability to see how crowded the onsen was prior to entering.
Stayed in May 2024
Reviewed: May 16, 2024
Kthim
SwitzerlandI am quite tall and I had to ask for bigger Yukatas. The problem was when they cleaned the room they exchanged the old one for a new one, they did not replace the big one with another big one and I had to ask again for a new big one.
I especially liked the esthetics and the roomsize I got. They managed to combine a modern look with a traditional Japanese hotel. The free ice cream was amazing.
Stayed in May 2024
Reviewed: May 15, 2024
Iris
AustraliaSpacious and clean, warm Japanese feel, light music in lobby, peace and calm. Airport shuttle bus, train station, street car route only a 5 min walk away, very convenient
Stayed in May 2024
Reviewed: May 12, 2024
Carol
NetherlandsThe accomodation was perfect. The rooms were charming and the onsen was just lovely.
Stayed in May 2024
Reviewed: May 12, 2024
Prathanporn
ThailandNA
Super clean and cozy place to stay
Stayed in April 2024
Reviewed: May 11, 2024
Alok
IndiaStaff exceptionally friendly and prepared to go out of the way inspite of language issues
Stayed in May 2024
Reviewed: May 9, 2024
Willie
AustraliaGreat ryokan style accommodation plus onsite onsen experience, room was great albeit a tad small for 2 big luggages. Otherwise everything was near perfect, love the whole design of the hotel all the way from the entrance, lobby, lifts and room.
Stayed in May 2024
Reviewed: May 9, 2024
Allan
JapanToilet and shower in same area. Uncomfortable pillows. Not the hotel but some guests don’t follow rules in onsen.
Traditional but modern and there’s an onsen.
Stayed in May 2024
Reviewed: May 7, 2024
Janethan
MalaysiaBreakfast is an add-on and it's a set. Would be nice to have a buffet breakfast with different selections of Japanese food, but think the space constraint could be a problem.
Love the luxury zen feel of the hotel. Everything was impeccable and the rooms were so comfortable. My favourite naturally was the onsen with it's bamboo materials and lovely pools. It's within walking distance to Hokkaido University Botanical Gardens, Odori Park and the Sapporo TV Tower...Thoroughly enjoyed my stay here!
Stayed in May 2024
Reviewed: May 7, 2024
Aaron
JapanRoom size was a little small for the price. No minibar
The onsen and the overall design
Stayed in May 2024
Reviewed: May 5, 2024
Angela
SingaporeThe airport bus doesn’t stop there
The location was central
Stayed in May 2024
Reviewed: May 5, 2024
Marc
NetherlandsRestaurant was closed rooms are very small almost no room for suitcase, breakfast reservation needed for us 10 am was too late so we had no breakfast.
Beautiful styled hotel excellent staff, Clean and very nice Onsen indoor/outdoor + Sauna and cold bath
Stayed in May 2024
Reviewed: May 5, 2024
Hyemin
South KoreaSmall room
Breakfast service
Stayed in May 2024
Reviewed: May 5, 2024
Peng
Hong KongOnsen, clean, new, smell good, artistic
Stayed in May 2024
Reviewed: May 4, 2024
Razan
KuwaitGreat value, beautifully designed and a wonderful Onsen
Stayed in May 2024
Reviewed: May 3, 2024
James
PhilippinesNothing
The hotel is great
Stayed in May 2024
Reviewed: May 2, 2024
Jonathan
South KoreaThis is not reflecting in the hotel itself, but I noticed all the hotels in Sapporo seem to be rather far from restaurants and subway stations.
Beautiful room and hotel with great sauna/onsen facilities. Friendly and helpful staff. Love that the hotel is non smoking meaning no smells in the rooms or hallways.
Stayed in May 2024
Reviewed: May 2, 2024
Kate
United KingdomThe service was exceptional. The staff were incredibly polite, courteous, informative and really went out of their way to ensure all our needs to well taken care of. The property itself and Onsen were simply beautiful. The food and service for breakfast and dinner were incredibly well thought out and a real experience.
Stayed in April 2024
Reviewed: May 2, 2024
サユリ
JapanThe onsen was good but I expected more.
The rooms are very cozy and the staff is very kind. The location is convenient and easy to find good restaurants around.
Stayed in May 2024
Reviewed: May 1, 2024
Francesca
United KingdomNothing, it’s was spectacular.
This hotel was sensational, everything from the design, to the beautiful surroundings, to the onsen and the wonderful staff and the rooms not to mention the incredible value. Book this hotel and you will not be disappointed!
Stayed in May 2024
Reviewed: May 1, 2024
Geoff
New ZealandNothing
This hotel exceeded expectations. We enjoyed the aesthetic, the room and the onsens, the friendly, helpful staff,
Stayed in February 2024
Reviewed: April 27, 2024
Elaine
SingaporeLove the decor of the room. Clean and modern.
Stayed in April 2024
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