I really recommend you to book the rooms on the South Tower, because they seem to be renovated. I had two rooms and mine was a classic room, and I could clearly notice the difference. My room look older, and it did not include some nice things like Netflix or iron board (the modern room have these). The views are also way better. We added the western breakfast to the reservation. I have to admit I found the price a bit high compared to what it was offered. They also have a japanese breakfast option, maybe next time I would try this;)

Wonderful location, wonderful staff and wonderful hotel overall. The moment you arrive you feel welcomed, the lobby gives the vibes of a 5 stars hotel. Its crazy that the hotel is located exactly at the train station (makes everything easier) and the building is so big that if you get a room on a high floor, you have wonderful mountain views. I really loved the staff, specially a receptionist that helped us with a dining reservation. Unfortunately I forgot his name, but he made our stay beyond special. THANK YOU. It was overall such a nice stay, I loved Yamagata and its sorroundings. The staff seems to be professionally trained and they can also speak good english. They have many type of rooms, we had the classic double room and even though it was not modern, we had a LOT of space and everyday cleaning/water. If I ever come to Yamagata again I would definetly stay here and also recommend it to others. I even wish we stayed here longer!

Stayed in April 2024

Good room Nice location

Stayed in April 2024

The hotel is old and the room even if very well kept seems to be from another time .

The location right at the station is wonderful . Breakfast was fine

Stayed in May 2024

Couch losing some of its firmness but beds were perfectly comfortable!

Perfect location at the train station making it very easy to do day trips. Comfortable and quiet with a great soaking tub. Helpful and friendly staff.

Stayed in May 2024

Modernized equipments.

Stayed in April 2024

I arrived 2 minutes late to breakfast the first day because I had a severe migraine and could not get up from bed because of the nausea They didn't let me have breakfast. They only have 2 washing machines so I had to stay up during the night to use them.

It is connected to train station and it has a conbini right at the exit. Great room. Clean bathroom. Great breakfast.

Stayed in April 2024

Bed was very small even for Asian people. The room is big enough for a larger bed.

Location is the best as it is in Yamagata station and everything is in walking distance. Hotel was clean and room are in good size. Staff were efficient. The room was comfy. Japanese breakfast was good experience.

Stayed in April 2024

Nothing worth to mention

The hotel is right at the Yamagata Station, so very central. Its a bit more of a business hotel, but that brings positives like a more modern design, and with nice decor. The hotel is connected to a shopping mall, but thats only open between 10am and about 8pm. The rooms are small, but quite comfortable. We loved the bed after nights on floors and hard mattresses. Breakfast was very good as well. We parked our car in the parking tower, but we had a bit of trouble finding the right entryway. Nevertheless a great stay.

Stayed in April 2024

Great location, directly linked to the train station! Spacious, clean room and comfortable beds with a nice view.

Stayed in April 2024

The hotel is clean, the location is convenient. The staff are also lovely.

Stayed in April 2024

The location is right at the train station.Our rooms were in the south building which were very spacous ,clean and comfy.They accidentally prepared the room for 2 instead of 3 but the staff did their best effort to help us.

Stayed in February 2024

Nothing to complain about, only stayed for one night, can recommend

- excellent location, situated right inside the train station which was close to the bus stop for ZAO Onsen - again with location, very close to a large shopping centre with konbini inside - room and bed were very comfortable with a nice view of the city

Stayed in January 2024

Room was old looking compared to our son’s room.

Location was good.

Stayed in December 2023

The hotel located in very strategic area, the check in and check out process very smooth, and the room was very cozy. Love to stay in here!

Stayed in February 2024

The hotel located in very strategic area, actually it was inside Yamagata station, so really good for traveler! The check in and check out process very smooth, and the room was very cozy. Love to stay in here!

Stayed in February 2024

Streaming service on TV like Disney+ did not work too well. A small bump in an otherwise fantastic hotel.

Very easy to find as it is located AT Yamagata station! Very modern and classy hotel that highlights the history and art from Yamagata Prefecture. Our room was the biggest room I've had in Japan for a standard double bed. Windows were large and wide, ceilings were the highest I've ever seen in Japan. Which gave the room a more open spacious feeling. The hotel room had a nice spacious bathroom that is generous for a Japanese style bathroom. Plenty of space for 2 luggages. Bed and pillows were VERY Comfy. TV also included Disney+, and other streaming services. Laundry was available at 2F but there is only 2 machines, but are the hybrid washer/dryer. Staff at reception were very friendly and can speak English to Assist you! Wish to go back to Simply experience this hotel again!

Stayed in March 2024

The price is quite expensive

Everything Hotel is in the train station, so convenient

Stayed in February 2024

Everything was great.

We were looking for a hotel where we could drop our bags on the way from Zao Onsen to Ginzan Onsen and then return to stay for the night. In the morning, we were able to take a short train ride to hike up Yamadera and then return before checkout and catch our train to Tokyo. This hotel was perfect because it was literally connected to the train station and right by a big department store/food hall for good local souvenirs and bentos. It was a very nice, large, modern hotel and we did not hear any noise from the trains. Private bathroom and shower. Very good deal for the price.

Stayed in February 2024

The service is good and breakfast is very nice. I’ll stay Metropolitan-Yamagata Hotel again, if go to Yamagata.

Stayed in March 2024

Small place for breakfast

Close to station, only accross the street

Stayed in March 2024

GOOD LOCATION

Stayed in February 2024

Building is slightly old but well maintained

Great location, spacious room, provide free cot, reasonable/ cheaper on sites daily parking, well selection of amenities, good customer service.

Stayed in February 2024

The buffet breakfast is a little disappointing with the price range and expectation for the hotel at this level. It's tasty but not many options.

Location is 10/10, right at the Yamagata station and can connect to the station and a convenient store directly from the lobby without going out of the building, very convenient! The room is really large and nice with many thoughtful little details. The windows are facing a small garden for the room type we booked, so very nice lighting and beautiful view. Two options for breakfast you can choose from Japanese Teishoku or Western buffet.

Stayed in February 2024

Everything is great here, nothing much to change.

Breakfast was separate to two sections, western and Japanese style. Both are great but I hope there will be more variety in the Western one. The hotel is super close to station area, convient to travel to most part of yamagata area.

Stayed in February 2024