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  5. Reviews of KOKO HOTEL Sendai Station West

Reviews of KOKO HOTEL Sendai Station West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

980-0021 Miyagi, Sendai, Aoba-ku Chuo 3-8-27, Japan

#23 of 114 hotels in Sendai

Guests' Choice

Review Score

Based on 168 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.6

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: May 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was quite small, not much space to put luggage. The bathroom space was also very limited.

    Excellent location near Sendai station. Breakfast was nice, good selection and variety every morning. Room was clean and confortable.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Decent price but slightly underwhelming room condition
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Bathroom felt a little dingy, had a strong damp smell throughout. Taps were also hot and call water separated instead of a single tap

    Decent location, room was quite spacious compared to those in Osaka/Tokyo, friendly staff

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Good location
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    All ok

    Fine

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Great value for the price
    • Business trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 13 nights
    • Submitted from a mobile device

    Almost no space for clothes or bags, no cupboard, no other storage furniture

    Great regional breakfast, comfy beds, quiet and yet central location

    Stayed in April 2024

  • Reviewed: May 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Room is bigger than some of the hotels that charge more. Very close to Sendai station, too.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Great hotel in a great location.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    As usual, the room was small but I’ve been in much smaller rooms in Japan.

    Very nice hotel with a very good breakfast in a perfect location a 5 minute walk from Sendai Station and next to Starbucks.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Excellent clean and convenient hotel near Sendai Station
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Can't think of any cons.

    Location is excellent, it was practically right beside Sendai Station. 7-Eleven is right beside the entrance. It is a clean and modern hotel with nice rooms and amenities. Very affordable pricing for an average traveller who doesn't want to stay in capsules or hostels. Optional breakfast catering. Highly recommend!

    Stayed in March 2024

  • Reviewed: April 30, 2024

    9.0
    Great middle size hotel. I like KoKo.
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No.

    Location,food comfortable.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights

    Good Location

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Great for short stays for couples
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress was a bit hard and there were some long hairs in the room and the bathroom.

    The hotel is located close to Sendai station where you can get the metro, local JR trains and Shinkansen. The staff was great and spoke well enough English. The hotel and the room were clean and fairly new. We appreciated that there was a desk in the room and enough sockets. The best part was certainly the breakfast, which included an amazingly big choice of Japanese delicacies.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Would definitely stay there again and recommend to friends
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    nothing

    Super clean, fantastic breakfast, complete amenities

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Not impressed.
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Facilities are quite old for instance the sink tap is still separated of cold water and hot water. Reception staff can be trained further on sincere courtesies.

    Location.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sorroundings 😊

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Great hotel for visiting Sendai on a busy trip.
    • Business trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights

    Nothing really.

    The hotel was located an easy walk from the main station. The staff were very nice and the room was very comfortable. There were tons of restaurants and shops nearby. I thought it was very good value!

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This isnt really negative but: If you are on a tighter budget and want to share a room with a friend or colleague, be aware that Japanese double beds are XS size and so are rooms. So you're either very close to each other or you'd better book 2 rooms.

    Great location, everything important within walking distance. Nice room, comfortable bed, good breakfast.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Awesome!
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    none so far

    its proximity to the train station that takes you to the airport.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    Good for value, close to the station, decent stay with good amenity
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    The room could have been bigger but for me alone it was sufficient. (For two, it may be a bit tight if you have big luggage). It'll be great if they have a little more option than coffee, like tea bags. (I bought some tea bags for myself at a super market).

    A quick walk to the station and restaurants. Sendai central is a pleasant place to visit, with a nice castle ruine nearby. They have an extensive optional amenity like skincare stuff and others, which I liked a lot. They also have a kettle in the room. The staff were friendly, spending time explaining me in details for restaurant suggestions.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Nice hotel close to most things
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was a bit hard for my taste.

    Close to transport and restaurants. Good size room

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Over my expection
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in December 2023

  • Reviewed: February 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel and close to city attraction and shopping area. Very friendly staff and good amneties.

    Stayed in January 2024

  • Reviewed: February 9, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was a bit dingier than other hotels I stayed in on this trip and everything was just a touch tattier. To give an example, the electric outlet in my table was loose and plugs wouldn’t stay in it. No real deal breakers though.

    The breakfast was great. Really good location close to the station. Bed was hard but surprisingly comfortable.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Nothing in particular.

    Great location within 10 minute's walk from the main train station and a lot of the major shopping centers in the city. Room was compact but tidy and reasonably comfortable. WiFi was fine. All in all, very fit for purpose for our needs.

    Stayed in December 2023

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Lacking in laundry services. The electric kettle's water capacity was quite small.

    It is located very close to the main train station. The free amenities provided were good.

    Stayed in January 2024

  • Reviewed: February 4, 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good locations close to train station

    Stayed in January 2024

Showing 1 - 25

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