Although this is our most expensive stay during our vacation, it was money well spent. The room is spacious and quiet with a private hot spring tub and lounge beds on the big deck overlooking the ocean. The bathroom is also spacious, filled with great amenities. We were provided drinks, juice, beer and water for free in the fridge. The taxi rides from the train station, to the museum, etc. were paid by the hotel. The staff is very helpful. As for the food, the dinners in the teppanyaki restaurant were artfully displayed, carefully prepared, and delicious. There were many courses for dinner and even for breakfast. They even gave us tickets for the MOA museum which is one of the best things to do in town.

Stayed in May 2024

It’s in atami but on top of a hill so don’t expect to explore the city on foot. Having said that, location is amazing

Beautiful place. Very impressive. Definitely takes the breath away

Stayed in May 2024

The private outdoor tub is excellent with fantastic ocean view. Food is superb and service is impeccable. We would go back.

Stayed in April 2024

We have three people but we have to book two rooms and can’t stay together in one room

The open air onsen bath

Stayed in December 2023

The double beds are not really double beds, but just two rather large single beds pushed together. If you are not too big, you can just sleep in one together. :) Nothing else to mention, really. I wish to go back.

Breathtaking view, soothing hot water that is all mine-just-mine! The room was spacious and extremely comfortable, they have thought of everything really. Equipped with both a kettle and a coffee machine, multiple hair drying-styling equipment and amenities. The teppanyaki dinner was delicious and included gourmet choices of ingredients and drinks. Staff were extremely attentive and polite. A stay to remember for life.

Stayed in January 2024

the pillows and mattress are not as comfy as other onsen hotels I had stayed before

I like the open air onsen and the stunning view Great interior design and atmosphere and very friendly yet helpful staffs Also like the super hot onsen water

Stayed in December 2023

air conditioner is kinda loud

amazing dinner and onsen

Stayed in December 2023

Food was great. Proportions could be too big for child

Facing the sea. Great hospitality

Stayed in December 2023

The onsen, the view, the food and the service

Beautiful & enjoyable onsen hotel

Stayed in November 2023

N/A

We really enjoyed our stay and the meals (dinner & breakfast) were excellent.

Stayed in November 2023

Staff's English is subpar. I speak Japanese a bit so it was relatively easy to communicate, but my girlfriend doesn't, so she was basically tied down to me for everything.

Nearly everything. I love Atami, and the hotel provides an exceptional view of Sagami Bay. The food is wonderful even for ryokan standards and the rooms are spacious and really elegant. The private bath is large enough for two people to fit in comfortably.

Stayed in November 2023

Nonthing at all

Everything!! Excellent view and food. Great staff

Stayed in November 2023

An incredible view, and outstanding staff service. The food was amazing also.

Stayed in October 2023

Very attentive staff. Great service! The room was very comfortable and spacious. The view was superb! The kaiseki dinner and breakfast was really delicious. Really enjoyed our stay at this ryokan. Big thumbs up for the first class service the staff provides!

Stayed in September 2023

Nothing it was all incredible

Room with amazing view from private onsen. A lot exception personal touches in room with a lot of stuff like toothbrush luxury hand creams face washes etc. Got to wear own Yukata. Big sized room. Both evening meal and breakfast meal were amazing very delicious. Public onsen bath with sauna and cold plunge pool very quite had the whole place to myself both times I attended. Staff exceptionally friendly very welcoming. Complimentary taxi to Atami station (5 minutes) very steep if you brave the walk!

Stayed in September 2023

Service was excellent in general. We went to watch the Hanabi Show and the hotel organised the trip very well.

Stayed in August 2023

Nothing

The view is great. There is a variety of drinks provided in the room and also the public area. The rooftop space is great.

Stayed in August 2023

The beef of the meat restaurant is just fair!

A very good experience. Will recommand to others. Staff are very helpful.

Stayed in July 2023

Beautiful views, nice staffs and comfortable room

Stayed in July 2023

Nothing

Clean, quiet, peaceful

Stayed in June 2023

Great stay with excellent service! The room with comfortable bedding even for a family of four, food and seaview was great!

Stayed in June 2023

Food was excellent and room was spacious with the beautiful sea view. Room was very clean and dinner chef at teppanyaki restaurant was very kind and helpful. Response from the email could have been faster though. Took more than a month before our pickup transfer was confirmed over email, like 1.5 week before our arrival. Otherwise, was a very good experience!

Stayed in April 2023

I cannot find a single thing I didn’t like.

The facility has a wonderful view, the rooms were spacious and were spotlessly clean. The rotenburo had real hot spring water, the meals were extraordinary, and the staff was super attentive.

Stayed in May 2023

Great location with beautiful spacious rooms. All amenities were great and staff were accomodating and welcoming. Teppanyaki for dinner and breakfast was amazing. I would recommend this ryokan to anyone looking for a stay away from the bustling city of Tokyo.

Stayed in April 2023