Booking a time slot to use the onsen is a bit limited, but the staff will try and make accommodations if you come as a large group of friends.

Nice homely feel, lots of staff are foreigners themselves, so it's was easy to communicate needs to the staff and they were very helpful. We tried both the Japanese and Western style breakfast and they were both delicious! You are able to use the luggage shipping service to and from this inn to Hakone-Yumoto station which is extremely convenient.

Stayed in May 2024

Nil

The ambience of this place is very cozy and intimate. This is one of the accommodation I had been to where I can slept throughout the whole night. The private onsen

Stayed in May 2024

In general, everything, the view is stunning with that garden. It's very worth including dinner and breakfast. It was delicious and taste, bringing to us a full experience of Japanese culture. All of the staff are very kind and proactive. We could enjoy the Onsen more than once during our accommodation.

Stayed in May 2024

It's a bit far from everything

The room was so cozy, onsen was great, food was good, staff and especially the owner were so nice and the atmosphere was very home-like

Stayed in May 2024

Nothing

Coooool stay & Great Staff

Stayed in May 2024

Wonderful staff, great facilities. Loved the private onsen, shuttle each morning to Gora station, and access to dinner/breakfast on-site.

Stayed in May 2024

The staff are so nice and I feel very cozy here.

Stayed in May 2024

Great stay in Hakone. The location is accessible from the bus system and is in a quiet area. The inn offers a shuttle to Gora station. They have a small restaurant that serves food and drinks during the day and into the evening. The restaurant/common area is very cozy with a fireplace and views of a rock garden and mountains. They let you reserve their onsen rooms for 40 minute blocks in the evening. The staff was very kind and accommodating. We very much enjoyed our stay.

Stayed in May 2024

The food offered at the inn is not to write home about. However the quality of the beer is excellent.

Excellent location, friendly staff, great onsen. We were lucky, we had a room with a few of Mount Fuji in the distance.

Stayed in May 2024

We stayed on the first floor, right off the kitchen area, without a private bathroom. The bathroom was shared between both first floor rooms and the main community room. Very well kept but not very private.

Very friendly and helpful staff. Loved the Onsen experience

Stayed in May 2024

The breakfeast was not that great, quite simple for the price. We decided to eat out or walk by the 7/11. Our room was above the common room, so it was a bit loud in the evening. After certain times it had to be quiet, so not the biggest issue.

Nice location with good view from the 2nd floor. Spacious room for 4 people. It has its own private onsen pool (note left one is significantly bigger than the right pool). The view on the yard and mountains was very nice. They offer a shuttle bus in the morning to go to Gura train station (to go to the gondola), and a lot of nice restaurants are a walking distance away. Down the road from the inn you can get most busses to go around the area and there are several hiking trails nearby or a bus away.

Stayed in May 2024

Nice option in the Hakone area. Very cozy location. We stayed in the futon bed and it was very comfortable. The food offered onsite is also very good! It is easy to arrive by public transport to the hotel

Stayed in May 2024

The mattreses are on the harder side, so I found them a bit uncomfortable. The onsens are booked in the morning of each day putting a sign with a room number, and one of the days someone moved my sign to take my spot, so it is not the most foolproof system. The dinner items at night can be a bit hit or miss depending on what you order.

The place is beautiful and very relaxing. They speak english very well, so check in, check out and other stuff was very easy to do. One of the guys at the reception helped me decide what to do each day that I was there and how to get there. The breakfast they offer (eventhough a little expensive) is very good. The room and bathrooms are very clean and smell great. They provide towels, a toothbrush and a hairbrush. The onsens they have are good for being free, eventhough the are a bit small, so if you go with more than 3 people it might be a tight fit. They offer a free shuttle in the morning to gora station, which makes going to Lake Ashi and Owakudani very easy. It is also great to go to some of the famous museums in Hakone.

Stayed in May 2024

This hotel is located on a steep hill. Although there is a free shuttle bus for going out, guests need to walk up the hill when returning to the hotel.

This hotel’s private hot spring service is truly impressive. Guests can reserve hot spring times in advance, ensuring a convenient and comfortable private relaxation space. The hot spring rooms are beautifully designed, providing a sense of relaxation and enjoyment. Additionally, the hotel offers delicious breakfast and dinner, satisfying the guests' taste buds. Overall, this is an ideal accommodation choice for complete relaxation and enjoyment.

Stayed in May 2024

Food was bad. It was not a restaurant at all but just konbini food heated by the staff. Nothing fresh. All caned or Frozen food.

Room was Nice Private Onsen Nice

Stayed in April 2024

The localisation of the hôtel. Very far from the train station and the lake

The onsen. The staff. The food very very good. The free tea. The garden.

Stayed in May 2024

The Japanese breakfast was really nice and the food from the kitchen at night was good and reasonably priced too. It was really nice having everything there so we could go hiking during the day, then just chill out at the Inn and relax. It was like a holiday from our holiday, I wish we booked an extra night.

Stayed in May 2024

Nothing

We had a warm welcome when arriving on site. The indications were perfectly clear and it was easy to find. It is located in a quiet area and we really enjoyed it. Our family room was very comfortable. Probably the best and fluffiest blanket ever! We loved the private onsen and the dining area. Nice food options for the family and very nice time playing board games nearby the fire. The drop off car in the morning was very useful. Thanks to all the staff

Stayed in May 2024

Location is 5-7min walking distance from bus station. But all the way is very steep.

Nice private onsen. Staff is friendly and provide travel guidance.

Stayed in May 2024

The spot is a bit of a hike up a hill from the closest major bus route. This was fine for us, but I could see it being an issue for people with large luggage.

The inn was clean and the common room was full of friendly guests to chat with (if you so desired). The dinners we had exceeded expectations. The onsen, that you book for a time slot so you get a private experience, was clean and relaxing, and tattoo concerns were moot. We even woke up to a peekaboo view of Mt. Fuji from our room. We would definitely return!

Stayed in March 2024

Not much. We drove to the inn. If you don't drive, they have a lift to the station.

Beautiful garden and surroundings Japanese style room comfortable for 4 people Nice private onsen Onsite restaurant with good menu for breakfast & dinner Lounge room overlooking a beautiful garden, equipped with fireplace, guitar and games Facilities: laundry room, playroom, fitness equipment

Stayed in April 2024

The Onsen could be renovated. Feels a little shabby but still charming.

Friendly staff, beautiful surroundings, great facilities and food.

Stayed in April 2024

Just be mindful of bus timings so that you don't wait for too long. Or take an inexpensive taxi from the hotel to the station or local attractions.

We had an exceptional stay. This inn is a great fit for those looking for a little escape from busy city life. The lounge which directly overlooks the inn's Japanese garden is an excellent fit for quiet conversation, simple board games, or for chatting with fellow travellers. The two options for onsite onsens are appreciated. You have the full 40 minutes for your own group with a minimal 150 yen fee. The inn attracts a variety of traveller groups, from families, to couples of all ages. It's an energetic but respectful environment. Our double room was clean, spacious by Japanese standards, and overlooked the garden. Tea, kettle, and water glasses (for the communal water dispenser) are provided. The staff are so lovely, from the kind front desk folks to the diligent workers at the canteen. Try the "omelet noodle" for a hearty meal. There is a free shuttle to Gora station in the mornings (9am, 10am, or 11am) if you sign up on site. The breakfast is hearty and great value to opt into. Thank you for the kindness!

Stayed in April 2024

Had a relaxing stay. Beautiful accommodation as described. Can't fault. Staff and owner is very attentive. Opted to dine in and brekky on site unless you want to venture out. Food on offer was substantial for one's stay. You wouldn't go hungry! It is hilly to walk to but it was OK for us. Would stay here again.

Stayed in April 2024