Small room, but space underneath the bed for luggage, felt ventilation system could be better in the room, no staircase to access except for emergency situations, dryers in laundry room were not working properly so people were spending more than 2 hours drying their clothes. There was a laundromat 2 minutes down the road though.

Clean room, we were given a room on a high floor as we requested, helpful staff, clean towels provided daily, convenient location for Shinjuku and access to other areas of Tokyo.

Stayed in May 2024

Staff spoke very little English and could not help us book a car to our destination.

Location, amenities & thoughtfulness put into rooms.

Stayed in May 2024

The location is so close to two other APA hotels, so that was confusing. The room is very small.

Having the onsen onsite was a huge plus! The room was well equipped and comfortable. We tried breakfast, one learning, and it was great! Good location -10 min walks to lots of sites.

Stayed in May 2024

One iron for the entire hotel, no daily room cleaning, small rooms.

Walkable to restaurants, Family mart convenience store and 15 min walk to train station.

Stayed in April 2024

Very tiny room, no place to keep your things properly and Neat High value for what you get

Good location, comfortable

Stayed in May 2024

Front of house staff did not provide any other services other than vague check in instructions. Would ha vebeen good to have a concierge to ask questions.

Very compact offerings. Small room, but a place to sleep..that it. Onsen was excellent About 850m from the station, so not too bad. breakfast was good and offered wide range

Stayed in May 2024

A bit far from train stations

Hot bath

Stayed in April 2024

Room was small which was expected prior to booking, location was good but the walk from Shinjuku station with luggage (bit over 10 minutes) felt challenging. Overall a good stay with minimal negative points!

The hotel was nice and the facilities provided everyday were great. They were able to store our luggage easily for a few hours after checking out, and made the whole process very easy. Free alcohol on arrival as well!

Stayed in May 2024

It was noisy at night from the police and ambulance sirens. We unfortunately did not do our research as It is on the fringes of the red light district but like I say that was our fault.

It was close to public transport. Self service check out. Luggage storage option. Clean. Convenient. Washing machine and dryer available. Polite staff. Daily replenishment of toiletries.

Stayed in May 2024

Nothing. But this hotel is just too popular. Sometimes/ almost always crowded in the lobby.

This is a perfect hotel for solo traveler. The room is -- though small -- exceeds my expectation in term of functionality. Super comfy bed, great lighting, excellent wifi, bathroom with high powered shower and futuristic toilet (Japan standard). My kind of hotel..

Stayed in May 2024

Cosy room that’s clean and sufficient for a single traveller. The hotel is a walking distance to restaurants, convenient stores and train/subway stations.

Stayed in May 2024

The room was a bit small, but manageable, the surrounding area can feel a bit sketchy at night, but nothing too bad.

The location was pretty close to Shinjuku station, and had many dining and drinking option around, the Onsen was a nice bonus after a long day of traveling the city, the room was clean and cozy, the bed was comfortable.

Stayed in April 2024

Nothing bad to say about our stay.

Property was in a great location. Very clean and tidy. A bit small but bed was high enough to put suitcases under.

Stayed in May 2024

Room and the bed is small

Great location, clean and There are all the necessary items.

Stayed in April 2024

Check in was very complex, was the longest check in out of the several hotels I stayed at in Japan due to a very onerous touch screen, having a person help would have been quicker. I wasn't helped with my bags and given a free drink at check in which was nice but trying to hold a key card, the drink, and two suitcases was awkward in a very narrow reception area. Luggage storage was also difficult you had to scan a QR code for access to the lobby internet to be able to then scan a QR code for storage. Of course you can't scan the QR code for the internet without having internet first. As a tourist running out of data this was a pain and myself and the staff got frustrated trying to do the storage which again would have been quicker withoutt relying on technology. At other hotels in Japan the staff simply did this and it was easier.

Breakfast was tasty but could have used more hot Western options given its in a tourist heavy area Nice cosy pajamas included and bathtub in the room! Good location and view of Tokyo

Stayed in April 2024

A little walk (uphill if you are carrying bags) to the hotel from Shinjuku station.

Stayed in May 2024

The room was very small, but okay for the price

Very clean room with a nice view on Tokyo Tower. Very good location and price

Stayed in May 2024

Central location, clean

Stayed in May 2024

If you aren't into nightlife, you could probably stay in a better room for cheaper in another location in Tokyo. But if you are into nightlife, this is the heart of it and it will be a quick walk back to your hotel. Really a good location but it did feel slightly cramped.

Amazing location for nightlife but I would be hesitant to stay in Kabukicho again. It really is one of the main nightlife locations in the city but it was so gritty and full of life, just be prepared for the area. Friendly staff and that means a lot because in this area, the staff deal with a lot of idiots and rude tourists. They really were friendly and I saw what they had to put up with. Room was very clean.

Stayed in May 2024

A little small but that was expected.

The location was very close to the center of shinjuku. The hotel was also very clean.

Stayed in May 2024

The rooms are very small but was expected

Good location

Stayed in May 2024

The biggest problem is that there is no even the small closet where you can put your stuff. Also, the check in is very slow, because you have to do all by yourself with too many informations already provided once making reservation (we were in other hotels with the same type of check in, but it was good organised) and becomes crowdy. It is not something that you need after long travel.

Stayed in April 2024

No smoke room in building need to go 5 minutes for smoke and also . Checkout to early and small room (of course we already knew this before booking) Is not bad but the location was on the Korean street food so this is no bad but it’s ok

The staff were very helpful , have patch for the tattoos and in central location save our Luggage after checkout

Stayed in May 2024

Dryer machines are not good enough

Excellent location so close to the train station

Stayed in May 2024