Jalan Kartika Plaza No.127, 80361 Kuta, Indonesia
#18 of 188 hotels in Kuta
Guests' ChoiceBased on 1223 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
9.4
Value for money
8.8
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Govindasamy
South AfricaAlthough some vegetarian dishes were provided at breakfast, on some days, all of them also had in it ham or bacon - both vegetarians and muslims(which we were and had requested) could not eat this. Brought it to attention of restaurant manager and he was not very helpful with a solution. Staff did help the next day. sometimes the floors were not swept clean.
very friendly staff all around. Reception was great and they tried to take care of our special requests
Stayed in June 2024
Reviewed: June 2, 2024
Angela
New ZealandGreat location the staff where very friendly and helpful. Beds were comfortable. Rooms were good size. Breakfast was great
Stayed in June 2024
Reviewed: June 2, 2024
Melanie
New ZealandThe loud music playing from across the road
It was a big beautiful hotel, staff were inviting free transfers to the airport made it even easier.
Stayed in May 2024
Reviewed: June 2, 2024
St
Australiaeverything about this hotel was good. The pick service when we first arrived, the staff, the rooms, the pool, the breakfast and the spa. It's not a new hotel, but everything it offers is excellent. The communication was great when our plans changed - the staff could not have been more accommodating. If we return to Kuta, this is where we will stay
Stayed in May 2024
Reviewed: June 1, 2024
Vivian
AustraliaNoise in morning
Airport transportation, customs service
Stayed in May 2024
Reviewed: May 31, 2024
Simone
SwitzerlandA bit noisy neighborhood
Breakfast was very good. Nice and friendly staff
Stayed in May 2024
Reviewed: May 30, 2024
Louis
United States of AmericaNothing to add.
Breakfast was very good would a wide variety of choices
Stayed in May 2024
Reviewed: May 30, 2024
Lisa
AustraliaThe bed was a bit hard
Stayed in May 2024
Reviewed: May 29, 2024
Yanshan
SingaporeNil
Clean and near to airport with free airport shuttle service
Stayed in May 2024
Reviewed: May 29, 2024
Pam
AustraliaGreat location close to airport. ideal for early morning or late night flights. warm, welcoming staff. Great breakfast and value for money
Stayed in May 2024
Reviewed: May 29, 2024
Donna
AustraliaNothing, it was all good.
Lovely property. Room was beyond beautiful. Bed and pillows were so comfortable. Included breakfast was really good. Importantly - good coffee! Staff very nice and helpful. Free airport transfer was appreciated. Location was good opposite Lippo Mall. We only stayed overnight after a cancelled flight but would definitely consider again.
Stayed in May 2024
Reviewed: May 27, 2024
Low
MalaysiaThe overall cleanliness is awesome. I just like it so much.
Stayed in May 2024
Reviewed: May 26, 2024
Cotton
AustraliaNothing, having to leave
Good aircon friendly staff, good size room, great value in excellent spot
Stayed in May 2024
Reviewed: May 26, 2024
Nicole
AustraliaToo much smoking.
Proximity to airport. Cleanliness. Quiet.
Stayed in May 2024
Reviewed: May 25, 2024
Senlie
AustraliaNothing
The location, prompt free airport shuttle and the breakfast.
Stayed in May 2024
Reviewed: May 25, 2024
Trever
AustraliaNo complaints
Checked out early so no breakfast was needed
Stayed in April 2024
Reviewed: May 24, 2024
Lynette
AustraliaI have no complaints
The staff are really excellent. Nothing too much trouble. Two of the staff that really stood out were Dawi and Lea they love their job and it shows.
Stayed in May 2024
Reviewed: May 24, 2024
Colm
AustraliaNothing
Great location, staff really friendly, rooms clean with working AC. Pool looked beautiful didn’t get to use it
Stayed in May 2024
Reviewed: May 23, 2024
St
Australiacentrally located, excellent pick up service, friendly helpful staff. Spacious comfortable rooms and a fabulous breakfast
Stayed in May 2024
Reviewed: May 20, 2024
Sanchan87
AustraliaNothing!
Everything! Great location and comfortable stay! Wish we were able to stay here longer on our trip.
Stayed in March 2024
Reviewed: May 18, 2024
Lindy
AustraliaThe staff make this place truly special. We recently returned here for another stay and were welcomed back like old friends.
Stayed in May 2024
Reviewed: May 18, 2024
Maureen
AustraliaVery happy with our choice of hotel for one night transiting through Bali. Transfers to and from the airport included in the price of the room, and the breakfast was very good. Had a room on the top floor at the back and nil noise issues.
Stayed in May 2024
Reviewed: May 17, 2024
David
Saudi ArabiaWas really nice experience with nice locations moreover the vibe there was interesting
Stayed in April 2024
Reviewed: May 13, 2024
Choy
MalaysiaThe soundproof is not good but they provide earplugs for us, so all great!
Breakfast choices are great. Staffs are very friendly and helpful. Rooms are clean and great with a poolview.
Stayed in May 2024
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