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Reviews of CITIC Hotel Beijing Airport

No. 9 Xiao Tianzhu Road, Capital International Airport, 100621 Shunyi, China

#7 of 9 hotels in Shunyi

Guests' Choice

Review score

Based on 192 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    10.0

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Showing 76 – 100

  • Reviewed: 1 May 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room

    Location

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Perfect stay nearby airport
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very spacious, clean and had everything you may need for your stay. The staff was very attentive and quick. The location is great if you need to stay nearby the airport, they offer a free shuttle service that also runs from early in the morning if you have an early flight, as we did. The driver was perfectly on time.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Close to the airport, well-cleaned. Not good information regarding the shuttlebus service.
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Non-English-speaking staff in the morning. Unclear information regarding the shuttle bus service, which was kind of the purpose of living so close to Beijing capital airport when transiting.

    Close to the airport. Cleaned well.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi didn’t work dépité calling réception to sort out. Air con work but don’t blow cold air. Couldn’t sleep with heat. No socket near bed. Only for I arrived late to hotel I would have changed straight away. Staff were not helpful

    Location was ok

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    A perfect hotel near the airport
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, everything was perfect.

    Very close to airport. We were upgraded to a very big room free of charge. Personnel at reception very helpful in arranging free shuttle. Lovely place to stay. About 50 mins either express subway from the airport to the city.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Very nice and comfortable
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    They shd learn and speak English at reception atleast

    Clean and comfortable excellent

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Nice hotel close too the airport.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Relax
    • Business trip
    • Solo traveller
    • Standard Loft
    • Stayed 5 nights

    Room comfortable.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no working cattle in my room. I canot make a Cup of coffee. Maybe they should check every day

    The room and the location is Great

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Nice Hotel near the Airport
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Nice Hotel near the Airport of Beijing. We had a great time in the Hotel Restaurant. Very friendly staff.

    Stayed in January 2024

  • Reviewed: 29 March 2024

    3.0
    Like going back in time. Not great.
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were moody and there was no hot water

    Large rooms Free shuttle - although hard to find

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean comfortable convenient

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    We will stay here again in the future.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is clean and comfortable.

    It is close to the Beijing Capital Airport. When we arrived at the Terminal 3 and called the hotel, the hotel airport shuttle quickly came to pick us up.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    6.0
    Location & price , staffs , breakfast are excellent! shower water is cold, waste too much water!!!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    shower water is cold, how much waste to run the water to get the water temperature is ok to shower ! waste too much water!!!

    Location & price , staffs , breakfast are excellent!

    Stayed in February 2024

  • Reviewed: 7 March 2024

    10
    Nice place near the airport for a couple of days
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Lighting in the room should be more

    Rooms are big and spacious with almost all modern facilities

    Stayed in March 2024

  • Reviewed: 29 February 2024

    5.0
    It was fine for catching up on sleep, and staff were helpful.
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Luke warm water instead of hot when I went to take a bath.

    Close to the airport

    Stayed in December 2023

  • Reviewed: 28 February 2024

    1.0
    Extremely disappointing experience with their shuttle service
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    We had an extremely disappointing experience with their shuttle service. After waiting nearly an hour at the airport for the shuttle to arrive, we were dismayed by the lack of assistance from the staff in loading our luggages onto the bus. Despite our requests for help, we were met with indifference. The driver even callously remarked that we could file a complaint but refused to lend a hand. As we (me and kid) struggled to load our two suitcases into the shuttle ourselves, the driver remained seated, merely observing without offering any assistance and even not opening the shuttle door. Throughout the journey to the hotel, our luggage continually shifted dangerously close to our legs, posing a serious safety hazard. The driver's irresponsible behavior and disrespectful attitude left a lasting negative impression. I strongly advise against staying at this hotel if you expect to receive such poor and inconsiderate service.

    Stayed in January 2024

  • Reviewed: 6 February 2024

    10
    I had a pleasant stay at the hotel. I really appreciated the airport transportation service! Thank you.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The WiFi in the room was too slow and it was not easy to use.

    Polite and helpful staff.

    Stayed in February 2024

  • Reviewed: 11 January 2024

    6.0
    Ok for a short rest but will not go back and do not recommend.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    Outdated interiors with smell of stale tobacco in some common areas. The entrance to our room had a smell of stale food. There was also no milk in the fridge and no sugar. The water was not hot enough for a shower, I froze. The windows could not be opened and the heating could not be adjusted. At reception they asked for a price that was double what was quoted by Booking. Luckily I found the Booking reservation and they charged that.

    The free shuttle to the airport (we did not know how to order a shuttle from the airport and had to take a taxi). WiFi was fine. The sheets were clean and the bed was huge. Nice Nescafé in the room.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There was no hot water in the room. We were moved into the other room and the water was still not hot enough for such winter temperatures. When comparing this hotel to other hotels in China, this was far the worst because China does have nice, proper hotels.

    It's closer to the International Airport and the stuff was friendly.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Good location to spend while watching for the next lag
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No chance to use

    Location

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Exceptional
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Really good!

    Stayed in December 2023

  • Reviewed: 21 December 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very loud air conditioner Uncomfortable matless

    Close to the airport Reasonable

    Stayed in December 2023

  • Reviewed: 3 December 2023

    5.0
    A fair value
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no hot water

    very good communication and attentiveness

    Stayed in December 2023

  • Reviewed: 25 November 2023

    5.0
    Potential to be a good hotel if they sort out the catering and make sure things work. Great price.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The shower didn’t work, there was no hot water at all and there was no-where in the hotel open for food or drink at 8pm. I only booked between flights for a place to have a shower, a sleep and a meal. Wifi? Forget it. Pubic hairs in the bath.

    They sent a shuttle bus to collect you from the airport. They gave me a room upgrade and the room was very generously proportioned, clean and comfy bedding and overall the hotel was quite nice. Good amenities in the room like robes, toiletries etc.

    Stayed in November 2023

Showing 76 – 100

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