No kitchen towel or detergent. Very minimal kitchen utensils and crockery.

Location

Stayed in May 2024

I liked everything

Room and location

Stayed in April 2024

Food options could be a bit better.

Location was amazing and the view of burj khalifah and dancing fountain

Stayed in May 2024

More kitchen tools to be provided. Dishsoap and sponge should be included in the apartment.

Location is amazing as you are in front of the Dubai Fountain and Burj Khalifa and you can reach them by walk in 5 minutes. The hotel offers you free shuttle service to Dubai Mall and Kite beach and this is an exceptional service. You have a supermarket just next to the building. The apartment is served with kitchen facilities so you can cook for youself. The staff was great. All concierge staff were very helpful, kind and friendly, in particular Rashid. They have always tried to make us feel comfortable and gave us good advice on travel attractions.

Stayed in May 2024

Location

Stayed in April 2024

Fantastic location,hotel staff were warm and engaging. Breakfast was great value and good quality.Our room was clean and comfortable. Great stay.

Stayed in May 2024

Everything was good

Location

Stayed in April 2024

This hotel offers one of the best views of the fountains and Burj Khalifa! We got a room upgrade thanks to a fantastic reception -Syed was cheerful and super helpful. He made our stay an unforgettable experience. Fountain view rooms are large and well equipped. It's definitely worth the money. We also used free transfer to the kite beach. Everything was well organised. Early check in or check out wasn't a problem. The hotel offers the best value for the money in this location. We also used the pool, open till late, which was a nice cool off from the heat.

Stayed in April 2024

every thing was perfect

I had the perfect room facing The fountain and Burj Khalifa no matter what time of day you see outside its beautiful . they staff was friendly and the travel desk helped me to make reservations for desert safari

Stayed in April 2024

They should have informed us that the “Queen Bed” was actually 2 single beds combined. It was quite uncomfortable but it was too late to complaint or change.

Very spacious, nice setting, clean and comfortable. Also quite close to Dubai Mall and restaurants.

Stayed in April 2024

spacious apartment

Stayed in April 2024

Nil

I am writing to express my gratitude for the exceptional service provided by Mr. Vishnu. His professionalism, support, and dedication to ensuring my satisfaction truly made my day. I am very appreciative of his efforts and would like to extend my thanks to the hotel management for employing such a competent staff member at the front desk. Moreover create location

Stayed in April 2024

All was perfect

Location Facilities Cleanliness Amenities But special mention to the staff, got a free upgrade a huge and beautiful room

Stayed in April 2024

Service is top

Stayed in April 2024

Very good positioned, the view from the room was incredible. The breakfast was various and very delicious. Te rooms were clean and spacious. The stuff was very helpful with our needs. We highly recommend the stay at Ramada.

Stayed in April 2024

Remote controls were not working so couldn’t turn off the tv at night.

I love the location and views. The staff however made the stay excellent.

Stayed in April 2024

Nothing

The area in downtown is closed to all amenities

Stayed in April 2024

The breakfast is with Indian food, because the hotel is Indian

The view

Stayed in April 2024

There was very strong smell of cigarette smoke in the apartment, even though it was a non-smoking one. Bathroom sink drain was blocked & unfortunately hasn't been fixed even after we asked to do it. Weird design of the walking shower too, water stayed there forever after we used it. Doors of the wardrobe were not fixed properly so the inside light was on all the time.

Staff were simply amazing! All of the employees we have met throughout the stay were extremely helpful, polite, efficient and professional. The apartment was good, a bit dated but clean and spacious. There is a small shop just around the corner with a decent variety of products for a week's worth of stay. Fountains and Dubai Mall are just 5-10 mins walk away. Hotel offers shuttle bus to Dubai Mall and Kite beach, too. Hotel pool was great and pool attendants were excellent, too. Smart TV options for streaming YouTube :)

Stayed in April 2024

Nothing!

My recent stay at Ramada Downtown was truly exceptional, and it was largely due to the incredible people who work there. If I could remember all of their names, the list would be extensive because each member of the staff I encountered was exceptional in their own right. From the moment I arrived, the concierge service went above and beyond to ensure that my stay was comfortable and enjoyable. Marice at the reception desk was extremely welcoming and helpful, making the check-in process a breeze. Akbar, another staff member I interacted with, was always ready to assist with any requests I had during my stay. The restaurant staff, including June and Rubab, provided top-notch service and made dining at the hotel a delightful experience. Their attention to detail and friendly demeanor truly set them apart. Having traveled extensively around the world, I can confidently say that my stay at Ramada Downtown was one of the best I have experienced. The dedication and professionalism of the staff members truly made a difference and left a lasting impression on me. I highly recommend Ramada Downtown to anyone looking for a comfortable and welcoming stay in the area. The exceptional service provided by the staff members truly sets this hotel apart from the rest.

Stayed in April 2024

The staff was the best part! They were all phenomenal!

Stayed in April 2024

The food could be a bit better and the shower head had some issues

Prime location I could see Burj Khalifa and the fountain show from my bed. The Dubai Mall was a 10 minute walk . Staff was very kind and helpful

Stayed in April 2024

The people at the reception desk, specially Ms. MARYCRIS and Ms. Nelia and I think Mr. Vernon? were very friendly and helpful! Also their Supervisor was helpful. People at the Hotel entrance were very helpful in finding a Taxi, specially after the big Storm on April 16, 2024.

Stayed in April 2024

Amazing trip, thankyou so much.

Stayed in April 2024