Dubai Healthcare City, 20th Street, Bur Dubai, Dubai, United Arab Emirates
#262 of 712 hotels in Dubai
Guests' ChoiceBased on 5748 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.4
Facilities
8.6
Staff
8.6
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 3 June 2024
Liliana
AustraliaNothing really. All was very good.
Beautiful hotel just 10 min from the airport. Quiet and spacious room with good view and comfortable bed. Fabulous breakfast. Polite and helpful staff.
Stayed in June 2024
Reviewed: 31 May 2024
Dr
IraqThe hotel staff is good and the place is quiet.
The stay at the hotel was very excellent.
Stayed in May 2024
Reviewed: 31 May 2024
Jashan
IndiaWhen booked through booking.com my credit card was hold for the booking but still hotel staff asked me to pay in advance (before arrival) in case of late arrival. Then what is the use of holding credit card ? Then booking.com should not state " pay at the property" while booking the hotel. I think hotel staff doesn't trust booking.com
Reception is 24 hours open. Vegetarian option is available in breakfast
Stayed in May 2024
Reviewed: 30 May 2024
Sewpaul
Mauritiusposition of toilet too near to wash bassin
Cleanliness and facilities
Stayed in May 2024
Reviewed: 30 May 2024
Iz
IsraelFar a bit
Helpful staff
Stayed in May 2024
Reviewed: 29 May 2024
Nada
Saudi ArabiaFood
All
Stayed in May 2024
Reviewed: 28 May 2024
Masoud
United Kingdomlighting in the room
breakfasts
Stayed in April 2024
Reviewed: 24 May 2024
Lucky
AustraliaNone
All was to expectation
Stayed in April 2024
Reviewed: 24 May 2024
Adolf
AustriaI would have expected a slightly larger pool, but the poolside bar made up for it.
Exceptionally kind and helpful staff, a quiet room, a rooftop location with spectacular view, always enough complimentary water, a great breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Adrienne
United KingdomWelcoming accommodating staff Lovely, clean and spacious room Nice pool area Good breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Imtiyaz
United Arab EmiratesHigh food prices in the restaurant Room service coke was charged @ dh29!
Na
Stayed in May 2024
Reviewed: 18 May 2024
Eli
IsraelIn a 5-star hotel, it is appropriate not to skimp on small accessories such as a toothbrush and toothpaste or a coffee making system in a contemporary style - a coffee machine.
The hotel is polished and shiny, well managed.
Stayed in May 2024
Reviewed: 16 May 2024
Taleh
CyprusBreakfast staff need more training and they should understand their role. While the food was good enough the absence of care and attention from the waiting staff members make breakfast experience poor and not comfortable. SPA has large service menu but only limited options are available for the guest. When I went to check the services the lady at the SPA reception was useless, with poor English and she was not aware what is what.
Rooms are spacious and comfy. Upon check in I was upgraded into higher category and my room had 2 king size beds - which was not useful for solo traveler to have but I appreciated the intention of the reception staff. At the 32nd floor in the lounge there is extraordinary staff member who was taking care of every guest with a very exceptional attitude. She was excellent ambassador of Hyatt hospitality indeed. It is a pity that I did not ask her name to include here. In general I liked the property and its condition, the location is convenient for short business visits if your goals are close to the area. Very quite neighborhood, unusual for Dubai. I left the hotel with the vibe to return their again.
Stayed in May 2024
Reviewed: 15 May 2024
Sarah
United KingdomMore visible showers at the pool. Encourage people to shower before entering the pool!
Location ok Didn’t have breakfast
Stayed in May 2024
Reviewed: 14 May 2024
Lorenzo
ItalyGentilezza, dimensioni delle camere, piscina, area reception
Stayed in May 2024
Reviewed: 13 May 2024
Mazin
OmanPrice
All things
Stayed in May 2024
Reviewed: 11 May 2024
Mohamed
Egyptnothing
hotel all in all very good and breakfast is great
Stayed in February 2024
Reviewed: 10 May 2024
Amani
United Arab Emirates1.didn't match the Hyatt standard 2.breakfast was limited and the breakfast room was. Very small and crowded
The staff were kind and friendly
Stayed in May 2024
Reviewed: 7 May 2024
Ebo
GhanaGreat location
Stayed in May 2024
Reviewed: 4 May 2024
Seraina
Switzerlandpool @ rooftop was closed
super clean confortable bed ATM available very nice breakfast late check-out was no problem🙏🏼
Stayed in May 2024
Reviewed: 4 May 2024
May
United KingdomNothing
Lovely hotel, friendly staff and close to the airport
Stayed in April 2024
Reviewed: 3 May 2024
Imran
GermanyI think for a standard of Hyatt the breakfast was not up to Standard. Food was often old and not fresh
Nice hotel and nice hotel staff
Stayed in May 2024
Reviewed: 3 May 2024
Chuihne
United Arab EmiratesThe location
Stayed in April 2024
Reviewed: 3 May 2024
Kindall
United StatesI cannot think of anything at this time that I did not like.
The room was comfortable, clean, and well-appointed. I appreciated the kindness of the staff, and the dining options were great as well. I liked the upgrade I received, and had no issue with an early check-in.
Stayed in February 2024
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